Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.

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CERTIFICATE
06/30/2018
Vievara Dungo Rosel
Introduction to Operations Management
an online non-credit course authorized by University of Pennsylvania and offered through
Coursera
has successfully completed
Christian Terwiesch
Andrew M. Heller Professor
The Wharton School, University of Pennsylvania
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Coursera has confirmed the identity of this individual and
their participation in the course.