Introduction of TMAP to representatives of ISTQB boards in the GA week in Marrakech

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© 2022 Sogeti. All rights reserved.
TMAP
certification scheme
Introduction
TMAP: the body of knowledge
for quality engineering & testing
For ISTQB representatives
Rik Marselis
Marrakech, 19 October 2022

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High-performance IT delivery
is an approach
that enables cross-functional teams
to continuously improve
the products, processes and people
that are required to
deliver value
to the end users.

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High-performance IT delivery
is an approach
that enables cross-functional teams
to continuously improve
the products, processes and people
that are required to
deliver value
to the end users.

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TEAM:
Together
Everyone
Achieves
More
Example of a cross-functional
high-performance IT delivery team
The starting point for DevOps:
A cross-functional team
takes joint responsibility
Aligned with the DevOps culture of IT delivery – where roles are important and functions
are not – keep in mind that if in TMAP you see a term such as developer or tester, we
refer to the role of a team member at a specific moment in time, not to a function.

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DevOps – highlights
The six DevOps principles:
1. Customer-centric action
2. Create with the end in mind
3. End-to-end responsibility
4. Cross-functional autonomous teams
5. Continuous improvement
6. Automate everything you can
DevOps is a cross-functional systems engineering culture that aims at unifying
systems development (Dev) and systems operations (Ops) with the ability to create and
deliver fast, cheap, flexible and with adequate quality, whereby the team as a whole is
responsible for the quality. Other areas of expertise, such as business analysis and quality
assurance (including testing) are usually integrated in the team. A DevOps culture has an
Agile mindset that can be supported/implemented by e.g. the Scrum framework.
The six fundamental DevOps activities

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Business process scope
Team scope
CI- and CD-part of the pipeline have a different scope
The spheres of testing
Figures 6.1 and 37.2 of the book

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The starting point of organizations is to deliver business value

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Build quality in by
applying relevant
quality measures
Supply information
based on
measuring indicators
Our “VOICE model” for delivering business value
Measuring indicators
=
(mainly) testing
Figure 3.1 from the book Quality for DevOps teams

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Business value depends on the quality of products, processes & people
Quality
Products People
Processes

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Quality Engineering (definition)
Quality Engineering
is about team members and their stakeholders
taking joint responsibility
to continuously deliver IT systems
with the right quality at the right moment
to the businesspeople and their customers.
It is a principle of software engineering
concerned with applying quality measures
to assure the quality of IT systems.

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• Aimed at preventing a lack in quality, to support achieving the right
level of built-in quality
• E.g.: Pair programming, Definition of Done, Pro-active patching
Preventive Quality Measures – Build quality in
• Aimed at measuring the level of quality, to supply information and
whenever needed improve quality
• E.g.: Reviewing, Test design, Test Execution, Code analysis
Detective Quality Measures – Demonstrate the quality level
• Aimed at improving the quality, to solve technical debt and fix any
problems with the quality level of a product
• E.g.: Feature toggles, reactive patching, refactor/rebuild
Corrective Quality Measures – Improve the quality

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Quality Engineering & Testing support delivering business value
Quality Engineering
Testing
“Detective”
quality measures
“Preventive”
quality measures
Build quality in,
right first time
Provide information
about quality & risks
“Corrective”
quality measures
Pro-active quality
improvement

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History of TMAP
1995 2006 2012 2014 2020
Erik van Veenendaal
(et al)
Tim Koomen
(et al)
Leo van der Aalst
(et al)
Aldert Boersma
(et al)
Rik Marselis
(et al)

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Quality engineering
& testing topics
Team scope
Multi-team
scope
Figure 11.2 from the book Quality for DevOps teams
Organizing
Aimed at:
orchestrating, arranging,
planning, preparing and
controlling
Performing
Aimed at:
operational
QA & testing
activities.

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TMAP® innovates since 1995, e.g.:
2018 2022

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Clear view on test design: Test approaches and techniques
Experience-based
testing
Error-guessing
Exploratory
testing
Crowd
testing
Checklists
Figures 43.1, 45.1 and 47.5 from the book Quality for DevOps teams
All test design techniques are part of one of these groups.
Make sure you know at least one technique per group!!

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16 test design techniques defined in TMAP
https://tmap.net/page/test-design and https://tmap.net/building-blocks/coverage
Figures 45.2, 45.3, 45.4 and 45.5 from the book Quality for DevOps teams

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Path testing example ➔ Process Cycle Test with TDL-2
Start
How many
drivers?
End
Enter age driver 1
Enter age driver 1
Enter age driver 2
Is anyone
over 10
years?
No
Yes Find another driver that’s the
right age
Have fun riding the
mini-scooter-bumper-cars
one
two
Example:
Riding the bumper-cars
(for children age < 10 years)
How many test cases to test this
process flow with 100% coverage?

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Overview of the Path testing
Step 1: Determine the paths
Simplify the chart by removing everything else than decision points, start & end and lines
Number the paths and letter the decision points
Step 2: Determine the test situations
- For TDL-1 ➔ list the paths and where they originate (= outgoing paths)
- For TDL-2 ➔ list the decision points, the INcoming and OUTgoing paths
Create path-combinations
Step 3: Combine the test situations into test cases
(every test case goes from start to end)
When there’s a loop, for good confidence create test cases that go through it:
zero times (= not through the loop)
one time through the loop
multiple times (= 2 or more times through the loop)
For progression testing: create many different short test cases (easier investigation of anomalies)
For regression testing: create fewer longer test cases (easier execution)
This only
applies to
TDL-2
(related to
risk level)

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Creating test cases with 100% path coverage for
Test Depth Level 1 and 2
All excel templates for test design are available on www.TMAP.net (for free)

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Waterfall V-model Scrum DevOps Demand-Supply SAFe®
Figure 7.1 from the book Quality for DevOps teams Focus TMAP book Focus TMAP courses

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www.TMAP.net body of knowledge for quality engineering & testing

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www.TMAP.net information and downloads, for example templates

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TMAP is one (of many) sources for ISTQB glossary and syllabi.
Examples:

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TMAP training courses and certification scheme
TMAP: Quality
for cross-
functional teams
TMAP: High-
performance
quality
engineering
TMAP:
Organizing built-
in quality
at scale
Performing
people
3-day training course
exam of 30 questions
3-day training courses
exams of 40 questions
All people
involved in
cross-
functional
teams
Organizing
people
Exams provided by
Info about TMAP certification at:
www.TMAPcert.com
TMAP: Quality
engineering for
SAP
Q2 2023
New
Business
users,
maintenance
people, etc.
2-day training course
exam of 30 questions
Course material
can be licensed

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TMAP® Exam candidates from all over the world
Sweden
Norway
Denmark
Netherlands
UK
France
Brasil
Mexico
Surinam
South
Africa
Rwanda India
Singapore
And maybe some
more because
with online
exams it’s not
always fully clear
where people are
from.
Turkey
Germany
This is for the renewed scheme, since 2020

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Key points of TMAP certification
• Focus on quality engineering in broad perspective (and testing is part of this)
• Focus on all members of cross-functional teams
• Many hands-on templates on website
• Fully aligned with DevOps (but also applicable to Agile, Scrum, SAFe®)
• Almost 30 years of history and innovation
• Aligns very well with ISTQB
• 3rd edition of “Quality for DevOps teams” just released

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Questions & Answers
www.ICT-books.com
3rd edition now available as ePub
Hardcover will follow in November

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About Sogeti
Learn more about us at
www.sogeti.com This message contains information that may be privileged or
confidential and is the property of the Capgemini Group.
Copyright© 2022 Sogeti. All rights reserved.
Sogeti is a leading provider of technology and engineering services. Sogeti delivers
solutions that enable digital transformation and offers cutting-edge expertise in Cloud,
Cybersecurity, Digital Manufacturing, Digital Assurance & Testing, and emerging
technologies. Sogeti combines agility and speed of implementation with strong technology
supplier partnerships, world class methodologies and its global delivery model,
Rightshore®. Sogeti brings together more than 25,000 professionals in 15 countries,
based in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary
of Capgemini SE, listed on the Paris Stock Exchange.
TMAP website:
www.tmap.net
TMAP:
body of knowledge for
quality engineering
and testing
Feel free to contact me on:
Rik.Marselis@Sogeti.com

Introduction of TMAP to representatives of ISTQB boards in the GA week in Marrakech

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