crowd management PT1

1. z
z Introduction
to Crowd
Management

2. z
The Goal of
Crowd
Management
To optimize the chances
of survival of passengers
and crew during
emergency situations.

3. z
What is Crowd Management
 is the disciplined and practical use of acquired
skills intelligently to be able to control and direct
crowds with threat of panic en-route to muster
stations in an Emergency situation.

4. z
What is
panic ?
A reaction of flight,
immobility and/or
disorganization
stemming from
intense “fear”

5. z
BASIC
INSTINCT
 Prepares you to
Fight
 Prepares you to
Run
 Brain on red alert
 Adrenaline Rush
 Extra muscle power

6. z
Basic
Reaction
Patterns
Active – 10% to
30% WILLING TO
DO SOMETHING
Passive – 50% to
75% ONLY
WAITING DOING
NOTHING
Panic – 1% to 3%
OVERWHELMED
with FEAR

7. z
z
An
Introduction
to STCW 95

8. z
What is
STCW
78?
1978
STCW stands for
the International
Convention on
Standards of
Training,
Certification, and
Watchkeeping for
Seafarers ratified
in 1978.
1984
Entered into force
1984
1992
Ratified by most
governments 1992
1995
Revised
Convention signed
1995

9. z
Why the Revision?
 Casualties / human factor
 Lack of competence
 Changes in crew supply
 Varying education and training systems
 Good principles but not specific
 Insufficient backing for the authorities’ implement
and control

10. z
STCW 95
Regulation for Passenger ship
 The Regulation in the STCW
concerning passenger ship are:
 Regulation V/2 – for RO-RO
passenger ships
 Regulation V/3 – for
passenger ship other than
RO-RO passenger ships

11. z
Crowd
Management
Training
 The crowd
management training
required by STCW’95 as
amended regulation V/3,
paragraph 4 for personnel
designated in the muster
list to assist passengers
in emergency situations
shall include, but not
necessarily be limited to :