This document contains summaries of various analytics projects conducted by inTouch analytics for clients across multiple industries:
- Customer loyalty and retail programs for food/beverage, beauty, communications, and jewelry companies involving customer segmentation, attrition modeling, and redemption predictions.
- Predictive modeling for pricing, marketing program performance, and people/talent analytics for various businesses.
- Consumer research, mystery shopping, and retail audits for restaurants, education, petroleum, and luxury brands.
- Descriptive analytics including customer profiling and segmentation for a food/beverage loyalty program with over 350,000 members.
- Revenue management analytics and usage forecasting for a global communications service provider.
1) The document provides information about Varishta Consultants Pvt. Ltd., a real estate consulting firm with offices in several Indian cities including Ahmedabad.
2) It includes an introduction to the city of Ahmedabad with details on population, climate, industries and upcoming real estate areas.
3) Demographics, the economy, and commercial, residential, retail and hospitality real estate sectors in Ahmedabad are summarized.
The document provides a daily research report on commodity markets from CD CommoSearch dated October 13th, 2010. It includes summaries of movements in gold, silver, crude oil, and other commodities. For silver, it notes that prices hit a record high and are expected to remain strong due to economic uncertainty and increased investment and industrial demand. Technically, silver is in an upward direction and any dips present buying opportunities. It also provides analysis and trading recommendations for other commodities like jeera.
India has a high rate of malnourishment and children not attending school. Akshaya Patra addresses these issues by providing school meals through a network of large, hygienic kitchens. Studies show their program increases school enrollment and attendance while decreasing malnutrition and dropout rates. With support from state governments and donors, Akshaya Patra aims to feed 5 million children daily by 2020.
The document summarizes a multi-level marketing opportunity selling nutritional supplements. It describes the 4-in-1 benefits of the product, how proper nutrition can help various health issues, and how participants can get paid for introducing others and through residual commissions on their teams' purchases. The opportunity allows people to become partners for life with no joining fee by purchasing 10kg of the product and get paid for introducing others and through a matrix compensation plan.
The document discusses the Bass diffusion model for modeling the adoption of new products or innovations over time. It shows how the innovation and imitation rates can affect the shape of adoption curves. Sample categories are given with their average innovation and imitation rates. Graphs show the number of new customers and cumulative customers over time for different combinations of rates.
H and rc only market report - january 2013KlineMayRealty
The real estate market in Harrisonburg and Rockingham County continued to see positive trends in January 2013, with 47 residential home sales marking the highest January total since 2008. Additionally, 76 new contracts were placed in January, the most since 2007, indicating growing consumer confidence and pent-up demand. While home prices have not increased yet, the report predicts that low inventory combined with high buyer demand will likely cause prices to rise in 2013.
The document summarizes trends in outsourcing in the Indian retail industry. It analyzes data from Pantaloon Retail Ltd and Spencer Retail Ltd, finding that both companies outsource a large portion of their operations, with Spencer outsourcing more at around 95%. A survey found that both companies use multiple vendors and outsource logistics and transportation. While Big Bazaar is moving towards more internal production, Spencer focuses on responsiveness through outsourcing and forecasting improvements. Limitations include a lack of seasonal data and the results only representing 5% of the overall industry.
The small business sector started 2013 with a bang, as more businesses paid their bills on time and fewer relied on credit card debt. The improvements fueled a 3.2-point increase in D&B’s Small Business Health Index.
1) The document provides information about Varishta Consultants Pvt. Ltd., a real estate consulting firm with offices in several Indian cities including Ahmedabad.
2) It includes an introduction to the city of Ahmedabad with details on population, climate, industries and upcoming real estate areas.
3) Demographics, the economy, and commercial, residential, retail and hospitality real estate sectors in Ahmedabad are summarized.
The document provides a daily research report on commodity markets from CD CommoSearch dated October 13th, 2010. It includes summaries of movements in gold, silver, crude oil, and other commodities. For silver, it notes that prices hit a record high and are expected to remain strong due to economic uncertainty and increased investment and industrial demand. Technically, silver is in an upward direction and any dips present buying opportunities. It also provides analysis and trading recommendations for other commodities like jeera.
India has a high rate of malnourishment and children not attending school. Akshaya Patra addresses these issues by providing school meals through a network of large, hygienic kitchens. Studies show their program increases school enrollment and attendance while decreasing malnutrition and dropout rates. With support from state governments and donors, Akshaya Patra aims to feed 5 million children daily by 2020.
The document summarizes a multi-level marketing opportunity selling nutritional supplements. It describes the 4-in-1 benefits of the product, how proper nutrition can help various health issues, and how participants can get paid for introducing others and through residual commissions on their teams' purchases. The opportunity allows people to become partners for life with no joining fee by purchasing 10kg of the product and get paid for introducing others and through a matrix compensation plan.
The document discusses the Bass diffusion model for modeling the adoption of new products or innovations over time. It shows how the innovation and imitation rates can affect the shape of adoption curves. Sample categories are given with their average innovation and imitation rates. Graphs show the number of new customers and cumulative customers over time for different combinations of rates.
H and rc only market report - january 2013KlineMayRealty
The real estate market in Harrisonburg and Rockingham County continued to see positive trends in January 2013, with 47 residential home sales marking the highest January total since 2008. Additionally, 76 new contracts were placed in January, the most since 2007, indicating growing consumer confidence and pent-up demand. While home prices have not increased yet, the report predicts that low inventory combined with high buyer demand will likely cause prices to rise in 2013.
The document summarizes trends in outsourcing in the Indian retail industry. It analyzes data from Pantaloon Retail Ltd and Spencer Retail Ltd, finding that both companies outsource a large portion of their operations, with Spencer outsourcing more at around 95%. A survey found that both companies use multiple vendors and outsource logistics and transportation. While Big Bazaar is moving towards more internal production, Spencer focuses on responsiveness through outsourcing and forecasting improvements. Limitations include a lack of seasonal data and the results only representing 5% of the overall industry.
The small business sector started 2013 with a bang, as more businesses paid their bills on time and fewer relied on credit card debt. The improvements fueled a 3.2-point increase in D&B’s Small Business Health Index.
Lorin Paley, a junior, is conducting a senior project to convert waste vegetable oil into biodiesel fuel under the mentorship of Johnny Walker. The project involves using methanol, sodium hydroxide, heat, and mixing to convert triglycerides from vegetable oil into biodiesel and glycerin. Lorin has created a supply list tracking the materials and equipment needed for the different stages of the process, including items for the hood, chems, reactor, safety, separator, mixer, and condenser.
Racial disproportionality occurs in the child welfare system when the population of children of color in foster care is higher than that of the general population. The greatest disproportionality is seen at the initial referral to CPS, the decision to remove a child from the home, and for children who remain in care over two years. Mandated reporters submit most referrals to CPS and their exposure bias contributes to higher disproportionality rates. Poverty also increases the likelihood of removal due to exposure bias, though poverty alone does not increase the likelihood of abuse or neglect. Native American, African American, and Hispanic children experience higher rates of referral and time in foster care compared to white children.
This document contains summaries of various analytics projects conducted by inTouch analytics for clients across multiple industries:
- Customer loyalty and retail programs for food/beverage, beauty, communications, and jewelry companies involving customer segmentation, attrition modeling, and redemption predictions.
- Predictive modeling for pricing, marketing program performance, and people/talent analytics for various businesses.
- Consumer research, mystery shopping, and retail audits for restaurants, education, petroleum, and luxury brands.
- Descriptive analytics including customer profiling and segmentation for a food/beverage loyalty program with over 350,000 members.
- Revenue management analytics and usage forecasting for a global communications service provider.
Deze presentatie geeft stap voor stap weer hoe je geleende materialen terug inlevert via de inleverbus. Dit maakt het mogelijk om 24 uren per dag en dit 7 dagen op 7 bibliotheekmaterialen terug te brengen.
10 places to visit in india without yourAbhishek Daga
This document is an April Fool's joke summarizing a fake report about visiting places in India without a spouse. It provides made-up statistics and details about the fake report to mislead the reader for humor. In the end, it reveals the true purpose was just for fun on April Fool's Day and provides an actual discount code for the reader's purchases.
Alyay.com aims to solve pricing problems faced by customers, suppliers, and e-commerce firms by allowing product prices to decrease as more customers commit to purchasing. Customers benefit from lower prices in large groups. Suppliers benefit from increased sales volume. E-commerce firms benefit from more predictable sales numbers. The model works by reserving the lowest price reached at the end of a limited time sale for all customers. This encourages viral sharing of product links. Financial projections estimate annual revenue of 86 million TL and profit of 8.6 million TL if the model is successfully implemented.
BSB SKY CITY NIGERIA DEVELOPMENT CLUB is working on a Franchise arrangement with BROAD SUSTAINABLE BUILDING, CHINA to build a new City in Nigeria, using Broad Group Fast High-rise Construction Technology.
Lorin Paley, a junior, is conducting a senior project to convert waste vegetable oil into biodiesel fuel under the mentorship of Johnny Walker. The project involves using methanol, sodium hydroxide, heat, and mixing to convert triglycerides from vegetable oil into biodiesel and glycerin. Lorin has created a supply list tracking the materials and equipment needed for the different stages of the process, including items for the hood, chems, reactor, safety, separator, mixer, and condenser.
Racial disproportionality occurs in the child welfare system when the population of children of color in foster care is higher than that of the general population. The greatest disproportionality is seen at the initial referral to CPS, the decision to remove a child from the home, and for children who remain in care over two years. Mandated reporters submit most referrals to CPS and their exposure bias contributes to higher disproportionality rates. Poverty also increases the likelihood of removal due to exposure bias, though poverty alone does not increase the likelihood of abuse or neglect. Native American, African American, and Hispanic children experience higher rates of referral and time in foster care compared to white children.
This document contains summaries of various analytics projects conducted by inTouch analytics for clients across multiple industries:
- Customer loyalty and retail programs for food/beverage, beauty, communications, and jewelry companies involving customer segmentation, attrition modeling, and redemption predictions.
- Predictive modeling for pricing, marketing program performance, and people/talent analytics for various businesses.
- Consumer research, mystery shopping, and retail audits for restaurants, education, petroleum, and luxury brands.
- Descriptive analytics including customer profiling and segmentation for a food/beverage loyalty program with over 350,000 members.
- Revenue management analytics and usage forecasting for a global communications service provider.
Deze presentatie geeft stap voor stap weer hoe je geleende materialen terug inlevert via de inleverbus. Dit maakt het mogelijk om 24 uren per dag en dit 7 dagen op 7 bibliotheekmaterialen terug te brengen.
10 places to visit in india without yourAbhishek Daga
This document is an April Fool's joke summarizing a fake report about visiting places in India without a spouse. It provides made-up statistics and details about the fake report to mislead the reader for humor. In the end, it reveals the true purpose was just for fun on April Fool's Day and provides an actual discount code for the reader's purchases.
Alyay.com aims to solve pricing problems faced by customers, suppliers, and e-commerce firms by allowing product prices to decrease as more customers commit to purchasing. Customers benefit from lower prices in large groups. Suppliers benefit from increased sales volume. E-commerce firms benefit from more predictable sales numbers. The model works by reserving the lowest price reached at the end of a limited time sale for all customers. This encourages viral sharing of product links. Financial projections estimate annual revenue of 86 million TL and profit of 8.6 million TL if the model is successfully implemented.
BSB SKY CITY NIGERIA DEVELOPMENT CLUB is working on a Franchise arrangement with BROAD SUSTAINABLE BUILDING, CHINA to build a new City in Nigeria, using Broad Group Fast High-rise Construction Technology.
This document summarizes the business plan for a proposed crowdfunding aggregator website called Monedize.com. It notes that peer-to-peer lending and crowdfunding have seen significant growth in recent years. The JOBS Act allows individuals to invest smaller amounts through crowdfunding sites. Monedize aims to be an aggregator that makes investing across different crowdfunding sites easier for individual investors. The minimum viable product would aggregate data from a few major sites. With some advertising and partnerships, the business could break even within 6 months and generate over $100,000 in net profits within a year.
The document contains financial information for The Chocolate Store, including sales data, seasonality, wages, expenses, cash flow forecasts, income statements, and balance sheets. It analyzes key financial ratios for the store and compares them to industry benchmarks. The store has lower liquidity and higher debt levels than typical small businesses in its industry. Inventory turnover is slower and costs of goods sold are higher as a percentage of sales.
The document provides information on the officers and directors, mission, and compensation plan of WIN Beauty Products. It outlines 6 ways for members to earn income, including direct selling bonuses up to 60% and a unilevel bonus structure paying 3% across 10 levels. It also describes partnership opportunities such as becoming a Mega Center Owner with benefits like exclusivity in their area and profit sharing.
This document describes an advertising company called MY G FACECLUB. It promotes MY G FACECLUB's global advertising platform and social networking services. The document highlights trends of growing online advertising and digital media usage. It outlines MY G FACECLUB's business model of building a global affiliate network to generate advertising revenue from merchants. Members can earn compensation by referring other members and receiving a portion of advertising fees paid to the company.
The document proposes building a new self-contained sky city called BSB Sky City Texas, U.S.A, similar to one being built in Changsha, China. The 220-story, 838-meter tall structure will house around 100,000 people and include the world's tallest hotel. It will be served by 104 elevators and function as a fully self-contained city. Membership in funding clubs is also proposed, with varying daily fees and property purchase discounts after 5 years of membership.
This document provides information about Firstxpress Network Pvt. Ltd., a marketing company that aims to bring prosperity through business partnerships. It offers the opportunity to earn lakhs per month through a simple direct selling system by joining for Rs. 500 and choosing a product worth Rs. 600. The business plan involves four clubs with daily income caps that members can advance through by generating income pairs.
This document summarizes the promises and pitfalls of tier pricing for scientific research journals. It discusses how online publishing requires a different pricing model than print due to varying usage levels across institutions. Tier pricing aims to reduce costs for smaller institutions but poses challenges, such as disproportionately increasing prices for top institutions or requiring complex administration. Transparency is important to ensure tier pricing is not used simply to increase overall revenue. Overall, tier pricing systems must balance fairness across institution sizes with maintaining affordability.
BESI Marketing Solutions is a digital and internet marketing firm offering SMS, email, voice, and social media marketing solutions. It was founded in 2010 and currently has 16 employees. It offers products and custom solutions for lead generation, SMS marketing, email marketing, SEO/SEM, and more. BESI prides itself on its high client retention rate and focuses on continuous improvement based on client feedback.
Stormwater Financing Mechanisms- Charlotte KatzenmoyerCleanH2O
The document discusses the implementation of a stormwater user fee program in the City of Lancaster. It outlines criteria for evaluating policy issues, including equity, clarity, transparency, efficiency, efficacy, legal considerations, and consistency with other city goals. It presents data on impervious surface areas by property type and preliminary annual cost estimates for different levels of stormwater management service. Case studies are provided comparing stormwater fees to property taxes and sewer fees for different property types.
Here is the presentation that was shared with our MA Chapter AMTA members on Sunday May 6, 2012 at our 52nd Annual Meeting. The meeting was held at the Boston Newton Marriott and was attended by close to 275 people. Please visit www.massamta.org to learn more about massage therapy and the MA Chapter AMTA.
This document provides information about advertising opportunities in three magazines:
1) Priority Pages Magazine distributed to Axis Bank customers, with a print run of 20,000 copies and quarterly issues focused on lifestyle topics. Ad rates start at Rs. 1,40,000 for a full page.
2) Auto India Magazine about automobiles with a monthly circulation of 71,768. It targets readers aged 20-39, most of whom are students or professionals. Ad rates start at Rs. 98,000 for a full page.
3) Car n Style Magazine about automobiles, travel and lifestyle trends. It targets youth and enthusiasts with a monthly circulation of 55,000. Ad rates start at Rs. 70
This document provides information about Firstxpress Network Pvt. Ltd., a marketing company that aims to bring prosperity through business partnerships. It offers the opportunity to earn lakhs per month through a simple direct selling system by joining for Rs. 500 and choosing a product. The business plan includes four clubs with daily income caps that members can advance through by generating income pairs.
The document proposes a networked diabetes management solution called Mashavu operating in Central County, Kenya. It aims to decrease diabetes growth, reduce complications, and improve health metrics. Mashavu would connect diabetes patients and agents via a website and mobile apps to track blood glucose and blood pressure levels. Medical diabetes agents would be trained to educate patients and collect their health data using glucometers and notebooks supplied by Mashavu. The solution aims to be self-sustaining by charging small fees to patients and agents. It expects to curb diabetes growth and increase productivity by reducing time patients spend managing complications.
The document provides information on the officers and directors, mission, and business model of WIN Beauty Products. It outlines the different roles within the company including direct sellers, elite distributors, and WIN Mega Center owners. It describes the various ways members can earn income, such as direct selling bonuses, uni-level bonuses, and pairing bonuses. It also shares the requirements and benefits of becoming a WIN Mega Center owner.
Guest2Web aims to provide better internet experiences for hotel guests. Hotel owners currently spend $400/month on WiFi infrastructure and support but provide poor quality service. Guest2Web will reduce these costs while allowing owners to monitor usage and monetize the network through ads. By partnering with 50 hotels in the first year, 100 in the second, and 150 in the third, Guest2Web projects $747,790 in net income by year three. They seek advisors, investors, and partners to help guide, fund, and grow the business. Risks include competition and ensuring a high conversion rate for upselling additional services.
Weartech is an educational gaming platform that allows children to play games to stimulate learning while unlocking customization options to design their own t-shirts. It aims to educate children online and develop their skills and creativity. The founders provide an overview of the company, business model, competitors, SWOT analysis, target market analysis, cost projections, and revenue projections, demonstrating neutral financial performance. They request €305,000 for a 40% equity stake to fund operations over the next 6 years.
The document outlines projections for a two-year pilot newspaper project, including anticipated customer base growth at 13.3% annually, estimated costs ranging from Rs. 93,000-97,000 per month depending on assumptions, and projected profits of Rs. 1-1.6 million per year depending on optimistic or pessimistic estimates. The initial funding requirement is Rs. 150,000 and anticipated profits over the two years range from Rs. 1.2-1.6 million.
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineCIOWomenMagazine
In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Herman Kienhuis
Presentation by Herman Kienhuis (Curiosity VC) on developments in AI, the venture capital investment landscape and Curiosity VC's approach to investing, at the alumni event of Amsterdam Business School (University of Amsterdam) on June 13, 2024 in Amsterdam.
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
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The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
2. about
Relationship programs
A market leading Foods & Beverages Business [India]: Customer
Loyalty Program across 350 outlets – 320,000 members and 12,000,000
transactions mined; Retailer Loyalty Program across a network of
3,000 outlets
A market leading Beauty / Fitness Chain [India]: Customer Loyalty
Program across 110 centers in India
Indian arm of a market leading global brand of Beauty products: High
Value Customer panel set up and mass customization initiatives
across the brand’s shop-in-shops in India
Indian arm of a global Communications Service Provider: Business
analytics for Revenue management and Customer Loyalty Program for
the CSP’s India operations
A 1,000 store global jewelry chain [UAE]: Business analytics and
Customer Loyalty Program across 180 outlets in UAE, Europe and
India – a consulting assignment
3. about
Predictive modeling/analytics
A US based satellite co: Pricing and discount modeling solution based
on 5-year historical data and 10-year look-ahead (prospective) data
A US based consumer marketing co: Predictive analytics solution based
on historical marketing program data for the last 5 years
An Ecommerce [B2B2C] brand merchandising business [India]: Web and
Business Analytics – a full business solution for Online businesses
A market leading Packaged Foods business [India]:Models predicting
Market Share of leading Indian packaged foods brands based on Retail
Audit and Panel data
HR Analytics for one of the largest employers in India: People
performance metrics modeling, Attrition modeling and Salary
Intelligence
HR Analytics for India’s largest Assessments company: Talent Pool
Supply-Demand Modeling, Capability-Effectiveness models
4. about
Consumer research
A F&B Industry focused Private Equity fund: Consumer / Brand
Perception Studies to evaluate two leading Fine Dining chains for
potential investments
A Global Education Major: Sizing up the BPO markets in Pakistan and Sri
Lanka for the group to design entry strategies
One of India’s largest fine dining restaurant chains: Consumer
Perception, Feedback analysis and Mystery Customer Exercises
An Indian Fortune 500 Petro-major: Retail Chain Set-up – 56 feasibility
studies to date, Auto-LPG sales potential studies, Retail Outlet facility due
diligence
India arm of a global luxury brand: Mystery Shopper Exercise across 7
cities and 9 stores – first ever store evaluation in India
An Indian Fortune 500 Petro-major : ‘Oil Conservation Fortnight’
Effectiveness Studies, Retail Audits, ‘Non-Fuel Options’ Study at Retail
Outlets
6. Customer segmentation/profiling
The rare breed – rarely eat out (less times than once a month)
A negligible percentage of the sample (3.2%)
Equal no of respondents split between impulsive and planned decision making
Distance traveled anywhere between next door to > 10km
Most prefer Indian Cuisine - buffet/steak & grill and prefer fine dining to casual
Spend: Rs. 70 to Rs. 3,000 a meal on an outing
Most are under 25 to 30 years and are from the salaried class
The gregarious – eat out once a month – mostly with friends
Decision equally split between impulsive and planned, most travel between 2 to 10 km
Like Indian cuisine best, followed by both western and eastern cuisines
Dislike fast food but have an equally good inclination to have all other food types
Do not distinguish much between casual/fine dining styles
Young – predominantly under 25, most are salaried
Spend:Rs.1,000 to Rs.2,500
The moderates – eat out once a fortnight
Most have a plan to dine out but all might not have decided on the restaurant to visit
Travel between 2 to 10 km
Prefer Indian but have an equally good inclination to go for the other cusines, like the
buffet and the BBQ
Prefer the casual to the fine dining style
Spend: Rs. 1000 to Rs. 2500
Are from the business/salaried class
7. Customer segmentation/profiling
Email
SMS
Mobile
Home Number
Office Number
Number of Respondents
Others
Weekday Weekend
Time of week
9. Attrition Modeling
Interval between visits 11 days 22 days 36 days 52 days 66 days 82 days > 100 days
October 630 61
November 1252 423 29
December 1874 1000 189 29
January 1493 1608 462 146 26
February 862 1639 658 248 99 19 4
March 958 1878 842 383 168 73 25
April 914 1870 779 376 202 88 76
Base: 21,383 High frequency visitors made more visits before
attrition
Member visits numbered between 3 and 18
Assumptions:
1. Enrollments up to April considered
2. Members not transacting for the second time after being enrolled, until July ’04
10. Attrition Modeling
•Worrying Non-usage activity
linear 5000 180.00
trend, a 4229
4500 4302 160.00
steady churn 163.78
4000 3735
of 3,500 to 3525 140.00
4,500 per 3500 3223 138.77
120.00
month could 3000 119.87
Members
100.00
be
Days
2500
anticipated 90.36 80.00
2000 1751
•Rising ave 60.00
1500 65.08
lifetime 40.00
1000 691
suggests 44.36
early 500 26.64
20.00
members 0 0.00
losing October November December January February March April
interest
No of churns Ave Lifetime (Days)
11. Redemption Ready Members – 300 to 700
reward points
60000
End of gestation for a majority of members
50000
40000
30000 Equation predicts a rapid decline
20000 Surge in redemptions at this level
10000
0
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul
'03 '03 '03 '04 '04 '04 '04 '04 '04 '04 '04 '04 '04 '04 '04 '05 '05 '05 '05 '05 '05 '05
-10000
12. The next 2 months across milestones
Member Eligibility: Predictions for the next two months
160,000 Flatter, steady growth
140,000 134,687 140,313
129,479
124,682
Number of eligible members
120,000 Rapid decline at low end
100,000 Faster growth enables higher level sweet spot
80,000 81,494
70,436
62,533
60,000
57,144
50,934 46,662
40,000 39,355
28,222
26,547
21,540 25,992
20,000 22,447
11,809 17,876
10,783 3,104 14,889
628 830
0 340
Nov '03 Dec '03 Jun '05 Jul '05 Aug '05 Sep '05
All eligible 300 to 700 700 to 2,000 2,000 to 5,000
13. Advanced Analytics for Decision Support
Marketing Effectiveness modeling for a 8 billion USD company
14. Marketing Program Performance
Incremental Sales, Volume and Margins
Incremental Sales from the National Sales program (2002 through 2006) Each of the programs
comprising the NSP has
1,300,000,000 contributed 1% or less to
annual sales
1,200,000,000
All but two programs – Fall
1,100,000,000 Rebate 2002 and Spring
Rebate 2006 – have
1,000,000,000
contributed significantly to
sales but individual
900,000,000
programs are yet to yield
800,000,000 consistent y-o-y increments
2002 (1.42%*) 2003 (2.03%) 2004 (1.59%) 2005 (1.6%) 2006 (0%)
Fall Warranty $3,795,387 Annually, off-season
Fall Rebate $0 $9,313,176 $6,001,539 $11,947,742
programs add between $12
Spring Warranty $9,991,971
Spring Rebate $8,494,085 $10,735,324 $8,473,328 $0
million and $20 million to
Annual $866,918,809 $950,862,630 $1,051,523,573 $1,274,812,840 $1,414,647,693 the top line
15. Marketing Program Performance
Incremental Sales, Volume and Margins
Incremental Sales from the National sales program (2002 through 2006)
$160,000,000
$140,000,000
$120,000,000
$100,000,000
Sales ($)
$80,000,000
$60,000,000
$40,000,000
$20,000,000
$0
Incr. Sales Program Sales Incr. Sales Program Sales Incr. Sales Program Sales Incr. Sales Program Sales
Spring Rebate Spring Warranty Fall Rebate Fall Warranty
2006 $0 30,713,129
2005 $8,473,328 $80,833,729 $11,947,742 $24,596,407
2004 $10,735,324 $24,483,535 $6,001,539 $42,806,992
2003 $9,991,971 $30,576,490 $9,313,176 $37,921,499
2002 $8,494,085 $39,547,183 $0 $4,853,516 $3,795,387 19,499,789
Incremental sales due to the programs have grown over the years but for a dip during Fall 2004
As a proportion of sales tracked through respective programs, incremental sales have varied between 10% and 49%
Except for the first Fall program (2002) and the 2006 Spring Warranty program, all others have generated significant incremental sales
16. Marketing Program Performance
Incremental Sales, Volume and Margins
What volumes do programs drive?
2006 0 [Spring Warranty] Spring Warranty in
2003 generated the
most volumes over the
2005 8,829 10,450
Spring Rebate
4 years
Spring Warranty
Fall Rebate Again, Fall 2004 sees a
2004 9,890 5,329 Fall Warranty
dip in volumes but the
Fall season next year
2003 12,461 9,320
does very well
0 [Fall Rebate] Except in 2005, Spring
2002 9,685 4,993 programs have
performed better than
0 5,000 10,000 15,000 20,000 25,000
Volume (number of units) the ones during Fall
17. Marketing Program Performance
Programs that generate maximum Rate of Returns
The 2 warranty programs
Margins and Returns from the Programs
have yielded good returns
50.00% 5,000,000 though, the second among
40.00% 35.52% 36.95%
4,000,000 the two works well on both
Rate of Return (Net Margin / Incremental
30.00% 26.22% 31.91%
3,000,000
margins and returns
18.58%
20.00% 14.70% The 2005 Spring Rebate
12.31% 2,000,000
10.00% program yields
Net Margin ($)
1,000,000
0.00% considerably high negative
Sales)
Spring Fall Spring Fall Rebate Spring Fall Rebate Spring Fall Rebate 0
-10.00% Rebate Warranty Warranty 2003 Rebate 2004 Rebate 2005
net margins and returns
-20.00%
2002 2002 2003 2004 2005 -1,000,000 despite generating decent
-2,000,000 incremental sales and
-30.00%
-3,000,000 margins
-40.00% -53.15%
-50.00% -4,000,000
The 2003 Spring Warranty
program has, so
-60.00% -5,000,000
far, fetched the best
Rate of Returns NetMargin
returns
18. Impact if program was not offered
Change in mix of products sold
Change in the mix of products sold if incentives were withdrawn
6.00%
% drop in the number of units sold
5.00%
4.00%
There is a likelihood of
3.00%
about 4% to 5% lesser
number of Premium
2.00%
products being sold if the
1.00% programs were
unavailable to
0.00% consumers. The drop is
2002 2003 2004 2005
Drop in Premium Products sold 2.78% 4.69% 4.99% 3.76%
not as much for non-
Drop in Non-Premium Products sold 1.42% 1.91% 0.88% 1.54% Premium products
20. PPU business concerns
Usage Variance – Corporate
Corporate Customers by Weekly
Customer Code
5000
3782
6654
• Fluctuations are wild 8041
8084
across the 4000
9231
board, irrespective of
quantum of usage
Usage in minutes
• Dips are prolonged in 3000
many cases; few large
peaks
2000
• Trend observed in
some cases while in
others, growth is flat 1000
over the year
0
1 3 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52
weeks
22. Scenarios
Forecasting Usage for an Enterprise Customer
350,000
300,000
250,000
200,000
Usage in
Most Likely
minutes 150,000
Optimistic
Pessimistic
100,000
50,000
0
1st Month 2nd Month
Next months
23. Statistics
Correlations
Correlations
Meeting Minutes Port
Enterprise customers Meeting Pearson Correlation 1 .969** .990**
Sig. (2-tailed) .000 .000
• No of attendees (Ports in use) N 352 352 352
have a very high correlation with Minutes Pearson Correlation .969** 1 .957**
Meetings (in the case illustrated Sig. (2-tailed) .000 .000
alongside) for Enterprise N 352 352 352
Port Pearson Correlation .990** .957** 1
customers. And in many cases,
Sig. (2-tailed) .000 .000
they very strongly drive minutes N 352 352 352
as well **. Correlation is significant at the 0.01 level (2-tailed).
• Meetings drive Minutes strongly Correlations
in case of Corporate customers Meeting Minutes Port
Meeting Pearson Correlation 1 .808** .783**
• In essence, teams may drive Sig. (2-tailed) .000 .000
meetings in the enterprise N 196 196 196
segment while initiators drive Minutes Pearson Correlation .808** 1 .753**
meetings – and hence minutes – Sig. (2-tailed) .000 .000
in case of corporate customers N 196 196 196
Port Pearson Correlation .783** .753** 1
Sig. (2-tailed) .000 .000
Corporate customers
N 196 196 196
**. Correlation is significant at the 0.01 level (2-tailed).
24. XYZ Loyalty Program
Enterprise Incentive Strategy
Group Bonus: 5
additional XYZ
marginal scope for improvement
Loyalty Minutes for a
High
group meeting
4262
incentivise group meetings
Activity Reward: 10% extra
Port Utilization
in Loyalty Minutes if > x ports
are active in a month (could
be relaxed in specific cases)
2226
9140 incentivise by number of ports used in a month
3372
4323
Low
Low Number of Ports in Use High
27. Market Basket Analysis
Suggestive Selling Tools for an Online Business
Business Challenge
arrive at purchase likelihood
estimates across all products at unit
and category levels
visualization of the model along with
prioritization of product pairs and
triplets that sold well together
28. Market baskets – Category
Confidence Stats for associations
Supposed direction
of cause-effect
Stronger lines show higher
degree of association
Computers and Accessories Stationery
0.11
0.69
Watches & Clocks 0.37
0.06
0.12 0.58
Apparel and accessories Bags
Electronics 0.29
0.48
0.19 0.22
Utilities
Travel Bag, T-Shirt & Travel organizer
29. Market baskets – Products
Confidence Stats for associations
Photo Pen Holder Photo Frame
0.27 0.73
I Don't Sleep
Round Neck T-Shirt - (Men) I Didn't Get Smarter
0.324 0.622
Round neck T-Shirt - (M)
Arrow Shirt White
0.35 0.567
Black Polo Neck
Van Heusen - Blue
T-Shirt - (Men)
0. 35
Black I Didn't Get Smarter 0.54
Round neck T-Shirt - (M) Leather wallet
with white stitch
0.35 0.486
Leather Pen Stand 0.432
White Polo Neck T-Shirt - (Men)
Magic Calculator with Pen
31. Client-wise Profiling
Distribution of clients and attrites across the attrition range
450 70.00%
400
60.00%
350
# of clients
50.00%
attrites as a % of all associates
% contribution to total attrition
300
250 40.00%
% contribution to
# of clients
total attrition
200 30.00%
150
58 clients with modest attrition rates… 20.00%
100
10.00%
50
0 0.00%
0%
0.1% to 4.99%
5% to 14.99%
15% to 24.99%
25% to 34.99%
35% to 44.99%
45% to 54.99%
55% to 64.99%
65% to 74.99%
75% to 84.99%
85% to 94.99%
95% to 100%
% Attrition (Range)
32. Client-wise Profiling
Distribution of associates & attrites across the attrition range
1,800 …contribute the highest to overall attrition 70.00%
by sourcing in and losing massive numbers…
1,600 Mean # of 60.00%
associates
1,400
50.00%
attrites as a % of all associates
% contribution to total attrition
1,200 % contribution
Mean # of associates
to total attrition 40.00%
1,000
800 …while 19 clients sourcing the second highest 30.00%
average number of associates have relatively
600 higher attrition rates but contribute less than
20.00%
10% to overall attrition numbers
400
10.00%
200
0 0.00%
0%
0.1% to 4.99%
5% to 14.99%
15% to 24.99%
25% to 34.99%
35% to 44.99%
45% to 54.99%
55% to 64.99%
65% to 74.99%
75% to 84.99%
85% to 94.99%
95% to 100%
% Attrition (Range)
33. Client-wise Profiling
Clients with the worst attrition rates: 100% to 50%
100% attrition on a sizeable
base of associates
3,000 110.00%
100.00%
2,500
90.00%
2,000
Attrition rates climb down with larger offtakes
80.00%
1,500
70.00%
1,000 R2 = 0.9603
60.00%
500
50.00%
0 40.00%
Total # of associates Percentage_Attrited Poly. (Percentage_Attrited)
34. Designation-wise Profiling
Designations with the worst attrition rates
6000 55.00%
Attrition drops progressively, with relatively more popular designations…
50.00%
5000
45.00%
4000
40.00%
3000 R2 = 0.9906 35.00%
30.00%
2000
25.00%
1000
20.00%
0 15.00%
Total # of associates Percentage_Attrited Poly. (Percentage_Attrited)