Interruptions

This document provides tips for dealing with interruptions in the workplace. It discusses how interruptions can waste an hour's time and outlines a schedule developed by an executive secretary to set specific times for answering questions and helping with projects. The secretary would only provide assistance outside these times through request forms or emails. The document also offers additional strategies for handling interruptions, such as keeping calls short, marking your place when interrupted, and recording call details. The goal is to manage interruptions and phone calls to maximize productivity.