Hani Khalil Hasan Al-Zaol
ID#: 20110024061
Department of Electrical Engineering
Training Institution:
Orange Jordan Telecomunication
Training Duration: From June 14, 2015 to Aug 20, 2015
Date of report submission: Aug 24,2015
Table of Contents:
Subject page
________________________________________________________________
listof figures……………………………………………………………………………………………….. ii
Declaration ……………………………………………………………………………………………… ….. iii
Trainingsummary……………………………………………………………………………………………iv
1Chapter1: CompanyProfile andTrainingOutline ……………………………………………
Chapter2: Practical Training ………………………………………………………………………….4
Chapter3: Impactof EngineeringandlearnedskillsonTraining……………………6
Chapter4: Conclusions…………………………………………………………………………………..7
Chapter5: Recommendations………………………………………………………………………..8
Page|i
Table of Figures:
PageFig.No Title
1 Servers in main node…..……………………………………………………………….…3
2 Auto Transfer Switch “ATS”..……………………………………………………….….3
3 uninterruptible Power Source “UPS”…………………………………………….…3
4 Network Monitoring ……………….………………………………………………………4
5 High voltage cables …………………………….…………………………………………..5
Page|ii
Declaration
This report was written by Hani Khalil Al-Zaol, a student in the Electrical
Engineering department, Majouring in Power and control at Jordan University of
Science and Technology (J.U.S.T.).
Page|iii
Training Summary
 I have completed three months-period of training at Orange Jordan
Telecomunication
 Orange Jordan is a Jordanian public mobile telephone network operator, and
is the operator of the mobile communications license granted to Jordan
Telecom.
 The company was first registered on 21 September 1999, with an aim to build
a mobile communications network to serve Jordan, and has launched full
public service across the Kingdom on 15 September 2000.
 The mobile operator was called MobileCom until it was rebranded in 2007
 Orange Jordan is a Jordanian public mobile telephone network operator, and it
is the operator of the mobile communications license granted to Jordan
Telecom.
 I visited many sites belong to Orange telecom, in many cities
 I learned to work hard and work under pressure.
 I learned to take responsibilities and to finish the tasks I was given in time.
 I gained a lot of experience and skills because I had to deal with engineers,
technicians, and manegers.
Page|iv
Chapter 1: Company Profile and Training Outline
1.1 About Orange
Orange S.A., formerly France Télécom S.A., is a French multinational
telecommunications corporation. It currently employs about 170,000 people, 105,000
of them in France, and has 230 million customers worldwide. In 2012, the group had
revenue of €43.5 billion. Its head office is in the 15th arrondissement of Paris, and the
current CEO is Stéphane Richard.
Orange has been the company's main brand for mobile, landline, internet and
IPTV services since 2006. The brand originated in 1994 when Hutchison
Whampoa acquired a controlling stake in Microtel Communications during the early
1990s and rebranded it as Orange. It became a subsidiary ofMannesmann in 1999 and
was acquired by France Télécom in 2000. The company was rebranded as Orange in
July 2013.
1.2 Company's Structure
Orange is a communications access provider offering customers access through
multiple platforms. The four key platforms Orange operates are:
1. fixed line telephone, mainly in France and Poland.
2. broadband access.
3. mobile phone telephony.
4. most recently, IPTV, though currently only in France and Spain, with
MaLigne TV, now known as Orange TV.
France Télécom merged the different internal divisions managing each platform and
now all operate under the Orange brand.
1.2.1 Orange Business Sevices
Orange is present in the US through its Orange Business Services division and its
venture capital historical partnerInnovacom as well as two R&D labs: one
in Boston and the other in South San Francisco, California.
Page|1
1.2.2 Responsibility
Orange has the responsibility to support digital transformation of society. This is a
fundamental and privileged role, given how digital technologies have now become a
catalyst of progress for society and each and every one. To that purpose, we are
developing our committed company programme based on three major sustainable
levers: supporting everyone towards a serene digital world, contributing to local
economic and social development and promoting energy and ecological
transformation.
1.2.3 Operations
1. Mobile
Orange is the sole brand used in the marketing of the company's mobile offers; the
Itineris, Ola and Mobicarte brands have been combined since 2001, and Mobicarte
became a special prepaid calling offer. As of 31 December 2010, Orange has 150
million mobile customers worldwide, 17.9% of whom are in France40. Orange
France is the leading mobile telecommunications operator in France, with a market
share of 45.38% as of 2 November 2009.
2. Landline and internet
3. Broadcasting
4. Orange Sport and videoon demand
1.3 Orange Jordan
Orange Jordan is a Jordanian public mobile telephone network operator, and is the
operator of the mobile communications license granted to Jordan Telecom.
The company was first registered on 21 September 1999, with an aim to build a
mobile communications network to serve Jordan, and has launched full public service
across the Kingdom on 15 September 2000.
The mobile operator was called MobileCom until it was rebranded in 2007.
1. Main Nodes:
Main nodes are the most important sites in Orange Telecom, they have servers
for important clients, generator for back up, Batteries for continuity, ATS,
UPS and etc.
Page|2
Fig.1
2. ATS and UPS:
ATS which is Automatic Transfer Switch is an electric switch that switches a load
between two sources, and it’s installed when backup generator is lockated. It switch
between the grid and the generator in case there is a cut off of the grid.
UPS which is uninterruptible Power Source is an electrical apparatus that provides
emergency power to a load when the input power source, typically mains power, fails,
it provides instantaneous protection for hardware such as computers, data centers and
telecommunication equipment.
Fig.2 Fig.3
3. Network Operating Center (NOC):
NOC Engineers analyze problems, perform troubleshooting, communicate
with site technicians and other NOCs, and track problems through resolution.
When necessary, NOCs escalate problems to the appropriate stakeholders.
Primary responsibilities of NOC personnel may include:
 Network monitoring
 Incident response
 Communications management
 Reporting problems
Page|3
Fig.4
1.4 Training outline
Although there was no clear training program, I believe I gained a lot of
experience and practical skills and knowledge during the training, that's
because they gave me real tasks and jobs to be accomplished, which enhanced
my feeling of responsibility.
Page|4
Chapter 2: Practical Training
At the beginning of the training, they had an emargency situation, that one of
their important coustomers has been complaining about excisting of ripple
voltage between the nutral and the ground, so I was there when they brought
two Star-Delta transformers, and connected them between the ATS and the
UPS.
We visited many sites belong to Orange telecome, in Amman and outside
Amman.
We took a close look to the indoor devices and they told us the function of
each device.
We took a close look to the outdoor devices and they told us the function of
each device.
Fig.5
They gave us a lecture about fundamental of protection by the Engineer
manager Zuahir Qana.
They gave us a workshop about rectifieres and Batteries by Eng. Jehad
Khasawneh.
They gave us an introduction about what they are planning to do for Marj Al-
Hamam site to upgrade it to TEIR 3.
Page|5
They taught us how to test the Batteries and to recharge them, so we used the
dummy load to test them, we recharged some and replaced others.
I was going with engineers and technicians to sites, and help them about the
maintainance.
I learned how to design an earthing system, what are the steps that I have to
step before having the resutls, then I went to a site and saw how they have
designed it.
We went to Tla’ Al-Ali site and had lecture there about the firing system by
Eng. Khaldoun, it was very useful to know the safety procedures.
We had a workshop about the solar system used in Orange telecom by Eng.
Monther Salaymh in Zarqa, we studied about every component in the system,
as we aslo redesigned a system for one of Orange sites, and we went to Rashid
site which is Solar site and we have been introduced to the system.
In every site we found Air conditioning system to cool the servers and the
telecommunication equipment, so we had an introduction about A/C’s system.
We did some problem analysis, as we faced some problems in power
consumption in main site, so we analyzed, gave some solutions, and printed
using Microsoft Word.
This was pretty much all the tasks that I believe that I have completed
successfully. It was a hard but great and informative experience, and I was
glad to hear from my supervisor that I've given an excellent impression about
J.U.S.T students, since this is the first time they train a student from my
university.
Page|6
Chapter 3: Impact of Engineering andlearnedskills on
Training.
During the training, I was able to see finally the applications of the power and control
and theories that we learned in the university to the real life. This made me understand
those theories better.
The courses that I found related to my training the most
are:
)EE483(Distrubition1)
)EE531(Drive2)
)EE580(Power system analysis3)
)EE435(Power electronics4)
)EE332(Machine5)
6) Protection (I didn't actually have the chance to take the course)
Page|7
Chapter 4: Conclusions
Luckily, I gained a lot of skills and experience from the training, such as:
1. Communications skills: Since I used to communicate with people with
different positions (Trainees, Engineers, Team leader, Project manager,
Human resources, Technicians).
2. Hard working and working under pressure.
3. Computer skills gained through my working on the flow chart (mainly in
Microsoft word).
4. Techniques of solving problems
5. Working in Different environments.
Page|8
Chapter 5: Recommendations
I recommend Orange as a training company. I believe that the skills and experiences
that I gained from my training are enough for the student to be ready to the work.
The only disadvantage of the training was that they don't have a clear training plan to
stick with. I suggest making a training plan for the trainees.
Page|9

Internship report

  • 1.
    Hani Khalil HasanAl-Zaol ID#: 20110024061 Department of Electrical Engineering Training Institution: Orange Jordan Telecomunication Training Duration: From June 14, 2015 to Aug 20, 2015 Date of report submission: Aug 24,2015
  • 2.
    Table of Contents: Subjectpage ________________________________________________________________ listof figures……………………………………………………………………………………………….. ii Declaration ……………………………………………………………………………………………… ….. iii Trainingsummary……………………………………………………………………………………………iv 1Chapter1: CompanyProfile andTrainingOutline …………………………………………… Chapter2: Practical Training ………………………………………………………………………….4 Chapter3: Impactof EngineeringandlearnedskillsonTraining……………………6 Chapter4: Conclusions…………………………………………………………………………………..7 Chapter5: Recommendations………………………………………………………………………..8 Page|i
  • 3.
    Table of Figures: PageFig.NoTitle 1 Servers in main node…..……………………………………………………………….…3 2 Auto Transfer Switch “ATS”..……………………………………………………….….3 3 uninterruptible Power Source “UPS”…………………………………………….…3 4 Network Monitoring ……………….………………………………………………………4 5 High voltage cables …………………………….…………………………………………..5 Page|ii
  • 4.
    Declaration This report waswritten by Hani Khalil Al-Zaol, a student in the Electrical Engineering department, Majouring in Power and control at Jordan University of Science and Technology (J.U.S.T.). Page|iii
  • 5.
    Training Summary  Ihave completed three months-period of training at Orange Jordan Telecomunication  Orange Jordan is a Jordanian public mobile telephone network operator, and is the operator of the mobile communications license granted to Jordan Telecom.  The company was first registered on 21 September 1999, with an aim to build a mobile communications network to serve Jordan, and has launched full public service across the Kingdom on 15 September 2000.  The mobile operator was called MobileCom until it was rebranded in 2007  Orange Jordan is a Jordanian public mobile telephone network operator, and it is the operator of the mobile communications license granted to Jordan Telecom.  I visited many sites belong to Orange telecom, in many cities  I learned to work hard and work under pressure.  I learned to take responsibilities and to finish the tasks I was given in time.  I gained a lot of experience and skills because I had to deal with engineers, technicians, and manegers. Page|iv
  • 6.
    Chapter 1: CompanyProfile and Training Outline 1.1 About Orange Orange S.A., formerly France Télécom S.A., is a French multinational telecommunications corporation. It currently employs about 170,000 people, 105,000 of them in France, and has 230 million customers worldwide. In 2012, the group had revenue of €43.5 billion. Its head office is in the 15th arrondissement of Paris, and the current CEO is Stéphane Richard. Orange has been the company's main brand for mobile, landline, internet and IPTV services since 2006. The brand originated in 1994 when Hutchison Whampoa acquired a controlling stake in Microtel Communications during the early 1990s and rebranded it as Orange. It became a subsidiary ofMannesmann in 1999 and was acquired by France Télécom in 2000. The company was rebranded as Orange in July 2013. 1.2 Company's Structure Orange is a communications access provider offering customers access through multiple platforms. The four key platforms Orange operates are: 1. fixed line telephone, mainly in France and Poland. 2. broadband access. 3. mobile phone telephony. 4. most recently, IPTV, though currently only in France and Spain, with MaLigne TV, now known as Orange TV. France Télécom merged the different internal divisions managing each platform and now all operate under the Orange brand. 1.2.1 Orange Business Sevices Orange is present in the US through its Orange Business Services division and its venture capital historical partnerInnovacom as well as two R&D labs: one in Boston and the other in South San Francisco, California. Page|1
  • 7.
    1.2.2 Responsibility Orange hasthe responsibility to support digital transformation of society. This is a fundamental and privileged role, given how digital technologies have now become a catalyst of progress for society and each and every one. To that purpose, we are developing our committed company programme based on three major sustainable levers: supporting everyone towards a serene digital world, contributing to local economic and social development and promoting energy and ecological transformation. 1.2.3 Operations 1. Mobile Orange is the sole brand used in the marketing of the company's mobile offers; the Itineris, Ola and Mobicarte brands have been combined since 2001, and Mobicarte became a special prepaid calling offer. As of 31 December 2010, Orange has 150 million mobile customers worldwide, 17.9% of whom are in France40. Orange France is the leading mobile telecommunications operator in France, with a market share of 45.38% as of 2 November 2009. 2. Landline and internet 3. Broadcasting 4. Orange Sport and videoon demand 1.3 Orange Jordan Orange Jordan is a Jordanian public mobile telephone network operator, and is the operator of the mobile communications license granted to Jordan Telecom. The company was first registered on 21 September 1999, with an aim to build a mobile communications network to serve Jordan, and has launched full public service across the Kingdom on 15 September 2000. The mobile operator was called MobileCom until it was rebranded in 2007. 1. Main Nodes: Main nodes are the most important sites in Orange Telecom, they have servers for important clients, generator for back up, Batteries for continuity, ATS, UPS and etc. Page|2
  • 8.
    Fig.1 2. ATS andUPS: ATS which is Automatic Transfer Switch is an electric switch that switches a load between two sources, and it’s installed when backup generator is lockated. It switch between the grid and the generator in case there is a cut off of the grid. UPS which is uninterruptible Power Source is an electrical apparatus that provides emergency power to a load when the input power source, typically mains power, fails, it provides instantaneous protection for hardware such as computers, data centers and telecommunication equipment. Fig.2 Fig.3 3. Network Operating Center (NOC): NOC Engineers analyze problems, perform troubleshooting, communicate with site technicians and other NOCs, and track problems through resolution. When necessary, NOCs escalate problems to the appropriate stakeholders. Primary responsibilities of NOC personnel may include:  Network monitoring  Incident response  Communications management  Reporting problems Page|3
  • 9.
    Fig.4 1.4 Training outline Althoughthere was no clear training program, I believe I gained a lot of experience and practical skills and knowledge during the training, that's because they gave me real tasks and jobs to be accomplished, which enhanced my feeling of responsibility. Page|4
  • 10.
    Chapter 2: PracticalTraining At the beginning of the training, they had an emargency situation, that one of their important coustomers has been complaining about excisting of ripple voltage between the nutral and the ground, so I was there when they brought two Star-Delta transformers, and connected them between the ATS and the UPS. We visited many sites belong to Orange telecome, in Amman and outside Amman. We took a close look to the indoor devices and they told us the function of each device. We took a close look to the outdoor devices and they told us the function of each device. Fig.5 They gave us a lecture about fundamental of protection by the Engineer manager Zuahir Qana. They gave us a workshop about rectifieres and Batteries by Eng. Jehad Khasawneh. They gave us an introduction about what they are planning to do for Marj Al- Hamam site to upgrade it to TEIR 3. Page|5
  • 11.
    They taught ushow to test the Batteries and to recharge them, so we used the dummy load to test them, we recharged some and replaced others. I was going with engineers and technicians to sites, and help them about the maintainance. I learned how to design an earthing system, what are the steps that I have to step before having the resutls, then I went to a site and saw how they have designed it. We went to Tla’ Al-Ali site and had lecture there about the firing system by Eng. Khaldoun, it was very useful to know the safety procedures. We had a workshop about the solar system used in Orange telecom by Eng. Monther Salaymh in Zarqa, we studied about every component in the system, as we aslo redesigned a system for one of Orange sites, and we went to Rashid site which is Solar site and we have been introduced to the system. In every site we found Air conditioning system to cool the servers and the telecommunication equipment, so we had an introduction about A/C’s system. We did some problem analysis, as we faced some problems in power consumption in main site, so we analyzed, gave some solutions, and printed using Microsoft Word. This was pretty much all the tasks that I believe that I have completed successfully. It was a hard but great and informative experience, and I was glad to hear from my supervisor that I've given an excellent impression about J.U.S.T students, since this is the first time they train a student from my university. Page|6
  • 12.
    Chapter 3: Impactof Engineering andlearnedskills on Training. During the training, I was able to see finally the applications of the power and control and theories that we learned in the university to the real life. This made me understand those theories better. The courses that I found related to my training the most are: )EE483(Distrubition1) )EE531(Drive2) )EE580(Power system analysis3) )EE435(Power electronics4) )EE332(Machine5) 6) Protection (I didn't actually have the chance to take the course) Page|7
  • 13.
    Chapter 4: Conclusions Luckily,I gained a lot of skills and experience from the training, such as: 1. Communications skills: Since I used to communicate with people with different positions (Trainees, Engineers, Team leader, Project manager, Human resources, Technicians). 2. Hard working and working under pressure. 3. Computer skills gained through my working on the flow chart (mainly in Microsoft word). 4. Techniques of solving problems 5. Working in Different environments. Page|8
  • 14.
    Chapter 5: Recommendations Irecommend Orange as a training company. I believe that the skills and experiences that I gained from my training are enough for the student to be ready to the work. The only disadvantage of the training was that they don't have a clear training plan to stick with. I suggest making a training plan for the trainees. Page|9