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Intelligent
Audience Buying
Using Data to Connect the Who and Where Online
data sciences: taking the guesswork out of targeting
Think about it. The billions of advertising impressions being served today contain a wealth of information about
the intersection of user, content and message. What was the product? Who was the consumer? Where did the
ad appear? When? How did the user react? All this exhaust from advertising placements provides a fascinating
stream of data that, if unlocked, can help marketers better understand and optimize their commercial messaging.

More than context or geography or behavioral attributes alone, it is the analysis and manipulation of this
information trail, in combination with historical and third party provided data, which is leading to the greatest
advances in campaign evaluation, targeting and optimization. Data sciences is leading the audience buying
revolution today, focusing on making sense of complex data analysis, audience modeling and machine learning.




audience modeling
While using data to target audiences is generally understood to be a far more efficient method of reaching a
desired audience over buying sites, what many advertisers don’t realize is that the pool of available, reliable
online audience data is generally small. Collective’s own analysis illustrates how the data richest 30 percent of
impressions have consumer attributes from several data providers, while the data poorest 30 percent have no
data at all. Therefore, sophisticated mathematical models have to be created to “fill in” the missing data on
audiences with less available, actionable data associated with them. This approach leads to greatly expanded
audience pools, with superior lifts in campaign performance. While audience segmentation and data modeling
isn’t a new concept in marketing (direct marketers have been doing this for decades), the techniques that are being
                                                                                 applied to online advertising are
                                                                                    providing marketers with
                                                                                    greater precision with near
                                                                                    real-time optimization.

                                                                                      Take the example of an
                                                                                      advertiser trying to reach
                                                                                      potential auto buyers. One
                                                                                      tactic might be to identify
                                                                                      consumers who have recently
                                                                                      visited Kelley Blue Book, or
                                                                                      people who have consumed
                                                                                      a lot of auto content
                                                                                      cars recently. Layer on
                                                                                      demographics and household
                                                                                      income data and you are
                                                                                      off to the races, right? The
                                                                                      reality is that only a fraction
               Data sparsity image from Collective’s Data Sciences Team illustrates   of that combined audience
               a common myth about audience data, and the need for modeling.          is likely to constitute explicit
                                                                                      auto intenders.
Intelligent Audience Buying
Using data to connect the who and where online




                                                                        58%
The key is to model the user. If you can identify auto buyers,
particularly through 1st party data, you can look across all their
data attributes, look for commonality and greatly expand your
universe of potential customers. In this scenario you are less
reliant on individual data points because the model population
is modal, and that’s far more effective than trying to target a fixed   of U.S. Interactive Marketing
data set.
                                                                        Professionals say they
                                                                        would increase their
precision versus accuracy                                               online spend if better ad
The promise of real-time bidding and the sophisticated
deployment of audience data have led the path from media
                                                                        targeting was available.
buying of content sites to the buying of audiences. Clearly, data       Source: Forrester Research, 2010
is key. But too often it has diverted attention from where it needs
to be, which is accurately engaging the desired audience.

The distinction between precision and accuracy is often lost on advertisers and agencies. In our striving for
evermore precise targeting data points, accuracy is often lost and we miss the forest for the trees.

Developing a broader, more complete sense of your audience is fundamental to successfully deploying data
driven audience buying. Fortunately, data analytics can provide the insights marketers need to uncover the
habits and attitudes of their online audience.

At Collective, we’re developing proprietary audience segments using a methodology that provides both quality
and scale. Instead of focusing on the most active cookies, we look for an even distribution of cookies across our
audience cloud that conforms to the data attributes we are seeking. In this way, our audience is less likely to be
over-targeted and represents a more realistic portrait of the consumer.




HIGH SCALE
                       • Registration
                                                          Collective Segments
                                                                                                   90%
                       • Context Inferred
                                                                                                   of data falls into

                                                                                                   these categories
                                                          • Verified user-supplied
LOW SCALE
                                                          • POS


                         LOW QUALITY                        HIGH QUALITY
what type of audience buying data
                                         is available?
                                         Audience data comes from a variety of sources and can be loosely
                                         divided into the following categories:
Audience Verification:
Trust, but Verify                        Contextual -Many contextual segments are driven by keywords,
                                         which can be risky for advertisers since contextual targeting can
                                         sometimes present a misinterpreted meaning of a keyword.
There are many data providers and        We’ve all seen notorious examples of bad contextual targeting,
advertising intermediaries selling       for example Barry Bonds vs. Junk Bonds. Collective’s Personifi®
target audiences at scale, but how       semantic classification looks for the meaning of the content,
do you know that you are actually
                                         rather than looking simply for keywords.
getting the audience you are
paying for? Audience verification
is one of the most significant new       Demographic - Used by most advertisers, this usually includes
developments in audience buying          age, gender, income, or education. This type of data is usually
which helps to answer that question.     gleaned from website registrations and through large offline data
Just as companies like DoubleVerify      aggregators.
verify that ad creative is running in
the right environment, audience          Lifestyle – Based on a group of users’ likelihood to behave a
verification seeks to measure how        certain way, this modeled data places broad sets of people into
accurately ads are being targeted to     defined segmentations, as one would see in a Neilsen Prizm seg-
the desired audience.                    ment like “busy mom” or “health nut.”
Collective is on the forefront of
                                         In-Market – This type of data reflects the lower end of the sales
audience verification, regularly
auditing our audience data against       funnel as it reflects users who have searched a specific topic or
known audience panels such as            have visited an In-Market vertical site, like auto or travel. Sub cat-
comScore in order to measure the         egories of In-Market data may include Search (based on a user’s
accuracy of our targeting. Our tests     search history – right down to a specific brand or model number),
have shown a great disparity in the      and Re-targeting, in which a visit to a webpage or exposure to
accuracy of available data from third-   specific advertisement is used to infer the user’s interest.
party suppliers, so both marketers
and their advertising partners need      Purchaser– Data that reflects ownership or consumption of a
to be cognizant of their audience        product. This is often used by auto marketers who are
data sources.                            interested in reaching people who have purchased a specific
                                         auto brand. It is also a great tool for conquesting.




                                                         20%
 Data Type Usage                                                                      Contextual Total

 Source: AMP®, 2011                      33%                                          In-Market Total
                                                                                      Demographic Total
                                                                22%
                                                                                      Lifestyle Total
                                                                                      Purchaser Total
                                               12%      13%
Intelligent Audience Buying
Using data to connect the who and where online



 4 useful tips for audience buying




                                      1
                                                 learn about your online audience first
                                                 Sure, it sounds obvious, but we can’t tell you how many clients
                                                 have come to us with definitive, inflexible definitions of their online
                                                 audience. Often this audience definition was drawn from offline
                                                 research or traditional media buying assumptions. But online
                                                 behavior doesn’t always align with offline customer data, and the
                                                 best way to learn about your true target audience is to gather
                                                 real-time online performance metrics by appending advertising
                                                 performance analytics with third-party consumer data.




                                     2
                                                 it’s the “who” and the “where”
                                                 It’s important to understand that the audience is modal, switching state of
                                                 mind with each click of the mouse. The same mom you’re targeting when
                                                 she is on a casual gaming site is in a very different state of mind than when
                                                 she is looking up recipes. Matching the right person with the appropriate
                                                 context is essential for brands. This is one area where ad exchanges create
                                                 a potential danger for brand-conscious advertisers. For a direct response
                                                 advertiser, it might be fine to reach an intender anywhere they are. But for
                                                 those seeking to influence brands, the quality and type of content in which
                                                 the ad sits matters.




                                     3
                                                 intelligent creative and the magic of DCO
                                                 Data can be used for far more than just audience targeting. In fact,
                                                 when applied correctly, data can be a powerful tool for optimizing
                                                 your advertising. You can enhance the relevance of your creative
                                                 and drive better results for your brand messaging with the appli-
                                                 cation of dynamic creative optimization (DCO). By setting up an
                                                 ad template to dynamically self-populate with optimized creative
                                                 components, including audience location, demographic and psy-
                                                 chographic data, you can create custom ads and tailor them for
                                                 individual customers in real-time. This is an especially great tool for
                                                 retailers who can tailor the products they’re advertising in digital
                                                 catalogues to precisely targeted viewers.
4
    don’t chase clicks
    Over the years there have been a number of studies that have
    examined the fallacy of using CTR as a measure of campaign
    success and the nature of the clicker’s themselves. In new analysis,
    Collective’s Data Sciences team examined the advertising
    interactions of over 100 million anonymous user profiles and over
    one billion advertising impressions to find that:

    	       • 99% of stable cookies examined never click on an ad
    	       • Nearly 20% of ads that received any click activity received
    multiple clicks within the same
             impression, suggesting that these clicks were unintentional
    	       • Intentional clickers are lower income consumers
    	       • Clickers demonstrate lower post impression actions and
    brand lift

    This study should serve to caution marketers that relying on
    CTR means being comfortable targeting low income, older,
    technologically less sophisticated consumers and recognize that
    most of the click ‘leads’ will go nowhere, as they were generated
    by unintentional clicks or will not result in a post impression action
    or brand lift.




5
    don’t over-target
    The industry’s great ability to aggregate data and narrowly focus
    campaigns sometimes leads to the desire for a mythical, exact
    audience. You know, the right-handed green-Volvo-driving, health-
    conscious grandmas in the market for new nutritional supplements.
    And we could find them. All three of them.
    So unless the product is extremely specific, cast a wider net. By
    casting a wider net, you can find broader audiences that perform
    -- ones that you might not know exist and that are often much more
    scalable.

    One of the mental pitfalls that search ads have created among
    marketers is the over-emphasis on being down the sales funnel. But
    we suggest that we not use display advertising to target customer
    who’ve basically already made up their purchase decision. Instead,
    create awareness and desire. By targeting the right type of users
    at a higher level in the funnel, you help those users make their way
    down the funnel, which in turn helps drive your search campaigns.
about collective
Collective provides comprehensive display advertising solutions for
advertisers and publishers. Our AMP® Data and Media Management
platform leverages the most trusted third party data, proprietary audience
modeling and ad effectiveness metrics to simplify audience buying and
selling across display, video and social media. AMP powers the ad
businesses of over 50 leading media brands, including our flagship products,
Collective Display and Collective Video®. Collective is headquartered in
New York with offices in Atlanta, Boston, Chicago, Dallas, Detroit, Los
Angeles, San Francisco, London and Bangalore. Collective’s investors
include Accel Partners®, Greycroft Partners and iNovia Capital.

Visit us at collective.com


contact
press contact:
Laura Colona
Director of Communications
lcolona@collective.com

sales contact:
contactus@collective.com




                                                                                                ®




                                                                    99 Park Avenue, 5th Floor
                                                                    New York, NY 10016
                                                                    888-460-9513

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Intelligent audience buying oct2011

  • 1. Intelligent Audience Buying Using Data to Connect the Who and Where Online
  • 2. data sciences: taking the guesswork out of targeting Think about it. The billions of advertising impressions being served today contain a wealth of information about the intersection of user, content and message. What was the product? Who was the consumer? Where did the ad appear? When? How did the user react? All this exhaust from advertising placements provides a fascinating stream of data that, if unlocked, can help marketers better understand and optimize their commercial messaging. More than context or geography or behavioral attributes alone, it is the analysis and manipulation of this information trail, in combination with historical and third party provided data, which is leading to the greatest advances in campaign evaluation, targeting and optimization. Data sciences is leading the audience buying revolution today, focusing on making sense of complex data analysis, audience modeling and machine learning. audience modeling While using data to target audiences is generally understood to be a far more efficient method of reaching a desired audience over buying sites, what many advertisers don’t realize is that the pool of available, reliable online audience data is generally small. Collective’s own analysis illustrates how the data richest 30 percent of impressions have consumer attributes from several data providers, while the data poorest 30 percent have no data at all. Therefore, sophisticated mathematical models have to be created to “fill in” the missing data on audiences with less available, actionable data associated with them. This approach leads to greatly expanded audience pools, with superior lifts in campaign performance. While audience segmentation and data modeling isn’t a new concept in marketing (direct marketers have been doing this for decades), the techniques that are being applied to online advertising are providing marketers with greater precision with near real-time optimization. Take the example of an advertiser trying to reach potential auto buyers. One tactic might be to identify consumers who have recently visited Kelley Blue Book, or people who have consumed a lot of auto content cars recently. Layer on demographics and household income data and you are off to the races, right? The reality is that only a fraction Data sparsity image from Collective’s Data Sciences Team illustrates of that combined audience a common myth about audience data, and the need for modeling. is likely to constitute explicit auto intenders.
  • 3. Intelligent Audience Buying Using data to connect the who and where online 58% The key is to model the user. If you can identify auto buyers, particularly through 1st party data, you can look across all their data attributes, look for commonality and greatly expand your universe of potential customers. In this scenario you are less reliant on individual data points because the model population is modal, and that’s far more effective than trying to target a fixed of U.S. Interactive Marketing data set. Professionals say they would increase their precision versus accuracy online spend if better ad The promise of real-time bidding and the sophisticated deployment of audience data have led the path from media targeting was available. buying of content sites to the buying of audiences. Clearly, data Source: Forrester Research, 2010 is key. But too often it has diverted attention from where it needs to be, which is accurately engaging the desired audience. The distinction between precision and accuracy is often lost on advertisers and agencies. In our striving for evermore precise targeting data points, accuracy is often lost and we miss the forest for the trees. Developing a broader, more complete sense of your audience is fundamental to successfully deploying data driven audience buying. Fortunately, data analytics can provide the insights marketers need to uncover the habits and attitudes of their online audience. At Collective, we’re developing proprietary audience segments using a methodology that provides both quality and scale. Instead of focusing on the most active cookies, we look for an even distribution of cookies across our audience cloud that conforms to the data attributes we are seeking. In this way, our audience is less likely to be over-targeted and represents a more realistic portrait of the consumer. HIGH SCALE • Registration Collective Segments 90% • Context Inferred of data falls into these categories • Verified user-supplied LOW SCALE • POS LOW QUALITY HIGH QUALITY
  • 4. what type of audience buying data is available? Audience data comes from a variety of sources and can be loosely divided into the following categories: Audience Verification: Trust, but Verify Contextual -Many contextual segments are driven by keywords, which can be risky for advertisers since contextual targeting can sometimes present a misinterpreted meaning of a keyword. There are many data providers and We’ve all seen notorious examples of bad contextual targeting, advertising intermediaries selling for example Barry Bonds vs. Junk Bonds. Collective’s Personifi® target audiences at scale, but how semantic classification looks for the meaning of the content, do you know that you are actually rather than looking simply for keywords. getting the audience you are paying for? Audience verification is one of the most significant new Demographic - Used by most advertisers, this usually includes developments in audience buying age, gender, income, or education. This type of data is usually which helps to answer that question. gleaned from website registrations and through large offline data Just as companies like DoubleVerify aggregators. verify that ad creative is running in the right environment, audience Lifestyle – Based on a group of users’ likelihood to behave a verification seeks to measure how certain way, this modeled data places broad sets of people into accurately ads are being targeted to defined segmentations, as one would see in a Neilsen Prizm seg- the desired audience. ment like “busy mom” or “health nut.” Collective is on the forefront of In-Market – This type of data reflects the lower end of the sales audience verification, regularly auditing our audience data against funnel as it reflects users who have searched a specific topic or known audience panels such as have visited an In-Market vertical site, like auto or travel. Sub cat- comScore in order to measure the egories of In-Market data may include Search (based on a user’s accuracy of our targeting. Our tests search history – right down to a specific brand or model number), have shown a great disparity in the and Re-targeting, in which a visit to a webpage or exposure to accuracy of available data from third- specific advertisement is used to infer the user’s interest. party suppliers, so both marketers and their advertising partners need Purchaser– Data that reflects ownership or consumption of a to be cognizant of their audience product. This is often used by auto marketers who are data sources. interested in reaching people who have purchased a specific auto brand. It is also a great tool for conquesting. 20% Data Type Usage Contextual Total Source: AMP®, 2011 33% In-Market Total Demographic Total 22% Lifestyle Total Purchaser Total 12% 13%
  • 5. Intelligent Audience Buying Using data to connect the who and where online 4 useful tips for audience buying 1 learn about your online audience first Sure, it sounds obvious, but we can’t tell you how many clients have come to us with definitive, inflexible definitions of their online audience. Often this audience definition was drawn from offline research or traditional media buying assumptions. But online behavior doesn’t always align with offline customer data, and the best way to learn about your true target audience is to gather real-time online performance metrics by appending advertising performance analytics with third-party consumer data. 2 it’s the “who” and the “where” It’s important to understand that the audience is modal, switching state of mind with each click of the mouse. The same mom you’re targeting when she is on a casual gaming site is in a very different state of mind than when she is looking up recipes. Matching the right person with the appropriate context is essential for brands. This is one area where ad exchanges create a potential danger for brand-conscious advertisers. For a direct response advertiser, it might be fine to reach an intender anywhere they are. But for those seeking to influence brands, the quality and type of content in which the ad sits matters. 3 intelligent creative and the magic of DCO Data can be used for far more than just audience targeting. In fact, when applied correctly, data can be a powerful tool for optimizing your advertising. You can enhance the relevance of your creative and drive better results for your brand messaging with the appli- cation of dynamic creative optimization (DCO). By setting up an ad template to dynamically self-populate with optimized creative components, including audience location, demographic and psy- chographic data, you can create custom ads and tailor them for individual customers in real-time. This is an especially great tool for retailers who can tailor the products they’re advertising in digital catalogues to precisely targeted viewers.
  • 6. 4 don’t chase clicks Over the years there have been a number of studies that have examined the fallacy of using CTR as a measure of campaign success and the nature of the clicker’s themselves. In new analysis, Collective’s Data Sciences team examined the advertising interactions of over 100 million anonymous user profiles and over one billion advertising impressions to find that: • 99% of stable cookies examined never click on an ad • Nearly 20% of ads that received any click activity received multiple clicks within the same impression, suggesting that these clicks were unintentional • Intentional clickers are lower income consumers • Clickers demonstrate lower post impression actions and brand lift This study should serve to caution marketers that relying on CTR means being comfortable targeting low income, older, technologically less sophisticated consumers and recognize that most of the click ‘leads’ will go nowhere, as they were generated by unintentional clicks or will not result in a post impression action or brand lift. 5 don’t over-target The industry’s great ability to aggregate data and narrowly focus campaigns sometimes leads to the desire for a mythical, exact audience. You know, the right-handed green-Volvo-driving, health- conscious grandmas in the market for new nutritional supplements. And we could find them. All three of them. So unless the product is extremely specific, cast a wider net. By casting a wider net, you can find broader audiences that perform -- ones that you might not know exist and that are often much more scalable. One of the mental pitfalls that search ads have created among marketers is the over-emphasis on being down the sales funnel. But we suggest that we not use display advertising to target customer who’ve basically already made up their purchase decision. Instead, create awareness and desire. By targeting the right type of users at a higher level in the funnel, you help those users make their way down the funnel, which in turn helps drive your search campaigns.
  • 7. about collective Collective provides comprehensive display advertising solutions for advertisers and publishers. Our AMP® Data and Media Management platform leverages the most trusted third party data, proprietary audience modeling and ad effectiveness metrics to simplify audience buying and selling across display, video and social media. AMP powers the ad businesses of over 50 leading media brands, including our flagship products, Collective Display and Collective Video®. Collective is headquartered in New York with offices in Atlanta, Boston, Chicago, Dallas, Detroit, Los Angeles, San Francisco, London and Bangalore. Collective’s investors include Accel Partners®, Greycroft Partners and iNovia Capital. Visit us at collective.com contact press contact: Laura Colona Director of Communications lcolona@collective.com sales contact: contactus@collective.com ® 99 Park Avenue, 5th Floor New York, NY 10016 888-460-9513