1. INTEGRATION & SYNERGY
In HR practices of
Royal Bank of Canada
BY: Sub-Group – 4
Gyanendra Singh (12EX-019)
Shishir Jindal (12EX-046)
Madhumanti Samaddar (12EX-023)
Arijit Majumder (12EX-0**)
Shishir Jain (12EX-045)
Somnath Manna (12EX-0**)
2. Synergy in RBC
HR and business are tuned to go together
Customers are treated as partners
Employees are driven through common goals
and targets
These goals and targets are well set to achieve
long-term goals through short-term
achievements
Fundamental sources of alignment are
Leadership, Culture and Values
3. Synergy in two major initiatives
Diversity 2.0 Program
Synergy between Marketing & HR
Recruitment & training strategies according to the
cultural needs of each locality
Charitable works to support the community it is in
Ease of lateral communication without going
through the hierarchy
Translating new initiatives into operational results to
create better integration
4. Synergy in two major initiatives
Employee Opinion Surveys
Culture that believes EOS as a part of “real” work
Studying how EOS finding effects business statistics
parameters like Branch Performance to determine
patterns to guide business interventions
Configuring HR Strategies like recruitment,
training, engagement etc. according to EOS
Two successes
1. “We Need The Data!”
2. Response rate increased from 30% to 70%
5. Integration & Employee commitment
Employee attitude affects business issues
Integration of performance rewards,
compensations etc. with long-term business goals
Two different approaches to be practiced together
“Just Do It!”
Integration mind-set
“Test & Learn” approach helps to implement
better
Performance based culture: Perform well, develop
& succeed