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Integrating CRM and ERP - Benefits and Issues
Customer relationship management is known as CRM. Throughout the customer lifecycle, it is
a phrase for the approaches, tools, and procedures businesses use to manage and analyse
customer interactions and data. It assists businesses in cultivating relationships with their
clients and raising client loyalty and satisfaction.
Key Points
● Integrate Your CRM and ERP Effectively
● Issues to Think about When Integrating
CRM and ERP
● Benefits of Connecting Your CRM and ERP
Systems
Integrating CRM and ERP - Benefits and Issues.pdf

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Integrating CRM and ERP - Benefits and Issues.pdf

  • 1. Integrating CRM and ERP - Benefits and Issues Customer relationship management is known as CRM. Throughout the customer lifecycle, it is a phrase for the approaches, tools, and procedures businesses use to manage and analyse customer interactions and data. It assists businesses in cultivating relationships with their clients and raising client loyalty and satisfaction.
  • 2.
  • 3. Key Points ● Integrate Your CRM and ERP Effectively ● Issues to Think about When Integrating CRM and ERP ● Benefits of Connecting Your CRM and ERP Systems