The document discusses the top 11 IVR (Interactive Voice Response) software options for small businesses, highlighting features to consider and the benefits of using such systems. It emphasizes how customers can interact with computer-based voice menus and tone recognition technologies. Key points include essential features and recommendations for effective IVR solutions.

1. 11 Best IVR Software for Small Businesses
Customers can engage with a computer-based system called Interactive
Voice Response (IVR) using preset voice menus and tone recognition
technologies.

3. Key Points
● Features to Look in an IVR
● Best IVR Software for Small Businesses
● Benefits of IVR