The document discusses observations and feedback from various stores. It notes an unusual fruit and vegetable wash product that claims to be "tested" but does not convince the observer. It also describes unused prime seating at a chocolate lounge that is fully occupied only on weekends, and a mobile phone store's large price displays that seem to discourage customers from entering. Other points covered include chaotic ceiling lighting at a grocery store, an engaging apparel store display that draws customers in, an unusual upstairs location for a drug store with parking, and poor service with long waits at busy checkouts of another grocery store.

1. Submitted by Revathi Vas

2. Unusual Product
This is in Bliss
grocery/bakery.
A wash for fruits and
veges
Label says ‘Tested’
I’m still not
convinced and am
surprised there is a
market for this product

3. Prime unused space
This is Bliss Chocolate
Lounge.
The seating area
occupies prime spot
in the pathway.
But there is hardly
anybody using it.
On a weekend I
noticed this place was
fully occupied
This leads me to
believe the profit they
make on weekends
may be more than
sufficient to pay rent
for this space

4. Display of Price of
merchandise
This is Reliance Mobile
store.
They have a 5 foot
display of their
merchandise & the
corresponding price.
I did not like this
display of prices
Most customers
seemed to be
spending time
outside the store and
leaving

5. Ceiling lighting
This is ‘More’ grocery
store.
They have more
light than required.
The ceiling looked
very chaotic.

6. Display of merchandise
This is Westside an apparel
store.
I liked their display
It was colorful and
different from the usual
Display can draw
customers into the store

7. Unusual Location
This is the second floor
two-wheeler parking
space.
There is a drug
store
Picture shows:
Steps from inside
the mall to the
parking lot
Location of store
should be such that
customers know its
existence

8. Bad service at
billing counter
This is ‘Bliss Grocery’.
They have 2 billing
counters.
5 customers waiting
in line.
One counter is
open, manned by 2
employees.
One counter closed
as manager is
counting money.
Impatient
customers may leave


9. Catering to the needs of Mothers, Infants and
Mothers-to-be
This is a new addition to
the shopping complex.
In the ground floor in
Forum
Mall, Koramangala, Bangal
ore
A place where mother’s
can rest with their infants
and mothers-to-be can get
that needed rest in
between shopping
Customer base can be
increased by providing for
the needs of mothers