The document provides information about the toll-free tech support line for Turning Technologies' Insight 360 products, along with a comprehensive knowledge base of frequently asked questions and detailed guides. It includes topics such as device connectivity, software installation, and troubleshooting. For further inquiries or demonstrations, contact information for a consultant is also provided.

1. Knowledge Base for
eInstruction by Turning Technologies has a toll free tech support line
for all of its products including Insight 360.
That toll free number is: 866-746-3015
However, a list of questions, some asked frequently, and some answers
to very specific questions are kept in a Knowledge base. These
answers may save time and are a useful reference.
Here is where the list is located
http://knowledgebase.turningtechnologies.com/page/Insight-360
Here are the topics listed effective September 17, 2014.
•
Insight 360 IT Admin Guide
•
Import CPS Lessons into ExamView to use with Insight 360
•
Insight 360 FAQs
•
How to Import Response Roster into Insight 360
•
Keeping Track of Inventory
•
How to Import your CPS roster into Insight 360
•
Insight 360 - Connect Pulse 360 / Spark 360 Response Pads
•
Insight 360 Connecting Multiple Mobi Devices
•
Connect Mobi 360 Wirelessly via RF
•
Technical Specifications and Features for Pulse 360 / Spark 360
•
Upgrading Student Response Pads to Insight 360
•
Technical Specifications for Mobi 360
•
Updating Firmware for Insight 360 Devices
•
Insight 360 View Your Connected Devices
•
Changing the Join Code for Pulse 360 / Spark 360 Response Pad
•
Changing the Join Code for Pulse / Spark 360 Receiver
•
Using Insight 360 v. 1.0 with Computer Management Software
•
Insight 360 Startup Applications
•
Testing for Network Multicast for Mobi 360 for iPad Use
•
Using Insight 360 with Multiple Monitors
•
Uninstalling the Insight 360 Software
•
Insight 360 Software Updates
•
Insight 360 for iPad Installation

2. •
Insight 360 Mac OS X Software Installation
•
Insight 360 Install Using Imaging / Ghosting
•
Insight 360 Mac Silent Installation - MPKG
•
How to create a class in Insight 360
•
Insight 360 Windows Attended Software Installation
•
Insight 360 Logging
•
Insight 360 Data Backup and Restoration
•
Insight 360 Software Registration / Activation
•
About Insight 360
•
Insight 360 Software Requirements
•
Insight 360 Windows Network / Silent Install
•
Change the Sticker ID on Pulse 360 / Spark 360 Response Pads
•
How to disable Insight 360 director auto-launch from start up (Windows 8)
•
Insight 360 License Expiration
•
Insight 360 License Expiration
•
Upgrade Mobi View and Mobi RF Receiver to Insight 360
•
Insight 360 v2.4 Release Notes
•
Insight 360 Application Default Paths
•
Insight 360: Priority devices in multi-user mode
•
Virtual OS support with Insight 360
•
ExamView Questions with Narratives in Insight 360
•
How to disable Insight 360 director auto-launch from start up (Mac)
•
Insight 360: Viewing student scores in SMA mode with Spark SRS
•
Insight 360 screenshots
•
Storing your Insight 360 hardware
•
Insight 360: Creating tagged content with iPad
•
Using Short Answer Questions with Insight 360
•
Updating firmware/upgrading hardware to Insight 360 on Mac
•
Mobi 360 and iPad preferences
•
Creating a new class in Insight 360
•
Starting class times in Insight 360
•
Assigning Anonymous Results to a Student in Insight 360
•
Spark 360 User Guide
•
Pulse 360 User Guide
•
Deleting screenshots in Insight 360
•
Insight 360 course ID
•
•
Reconnecting your Mobi 360 after powering on/off your computer
•
Mobi 360 pen charging tips
•
Insight 360 screenshot save locations (PC/Mac)
•
Numeric Symbols Supported for Insight 360
•
How to disable Insight 360 director auto-launch from start up (Windows XP,
Vista, 7)
•
Insight 360 Cue Tag requirements
•
Insight 360 Product Warranty
•
Adjust the Screen Contrast for Pulse 360 / Spark 360 Response Pads
•
Insight 360 IT Admin Guide
•
Import CPS Lessons into ExamView to use with Insight 360
•
Insight 360 FAQs
•
How to Import Response Roster into Insight 360

3. •
Keeping Track of Inventory
•
How to Import your CPS roster into Insight 360
•
Insight 360 - Connect Pulse 360 / Spark 360 Response Pads
•
Insight 360 Connecting Multiple Mobi Devices
•
Connect Mobi 360 Wirelessly via RF
•
Technical Specifications and Features for Pulse 360 / Spark 360
•
Upgrading Student Response Pads to Insight 360
•
Technical Specifications for Mobi 360
•
Updating Firmware for Insight 360 Devices
•
Insight 360 View Your Connected Devices
•
Changing the Join Code for Pulse 360 / Spark 360 Response Pad
•
Changing the Join Code for Pulse / Spark 360 Receiver
•
Using Insight 360 v. 1.0 with Computer Management Software
•
Insight 360 Startup Applications
•
Testing for Network Multicast for Mobi 360 for iPad Use
•
Using Insight 360 with Multiple Monitors
•
Uninstalling the Insight 360 Software
•
Insight 360 Software Updates
•
Insight 360 for iPad Installation
•
Insight 360 Mac OS X Software Installation
•
Insight 360 Install Using Imaging / Ghosting
•
Insight 360 Mac Silent Installation - MPKG
•
How to create a class in Insight 360
•
Insight 360 Windows Attended Software Installation
•
Insight 360 Logging
•
Insight 360 Data Backup and Restoration
•
Insight 360 Software Registration / Activation
•
About Insight 360
•
Insight 360 Software Requirements
•
Insight 360 Windows Network / Silent Install
•
Change the Sticker ID on Pulse 360 / Spark 360 Response Pads
•
How to disable Insight 360 director auto-launch from start up (Windows 8)
•
Insight 360 License Expiration
•
Insight 360 License Expiration
•
Upgrade Mobi View and Mobi RF Receiver to Insight 360
•
Insight 360 v2.4 Release Notes
•
Insight 360 Application Default Paths
•
Insight 360: Priority devices in multi-user mode
•
Virtual OS support with Insight 360
•
ExamView Questions with Narratives in Insight 360
•
How to disable Insight 360 director auto-launch from start up (Mac)
•
Insight 360: Viewing student scores in SMA mode with Spark SRS
•
Insight 360 screenshots
•
Storing your Insight 360 hardware
•
Insight 360: Creating tagged content with iPad
•
Using Short Answer Questions with Insight 360
•
Updating firmware/upgrading hardware to Insight 360 on Mac
•
Mobi 360 and iPad preferences
•
Creating a new class in Insight 360
•
Starting class times in Insight 360

4. •
Assigning Anonymous Results to a Student in Insight 360
•
Spark 360 User Guide
•
Pulse 360 User Guide
•
Deleting screenshots in Insight 360
•
Insight 360 course ID
•
Reconnecting your Mobi 360 after powering on/off your computer
•
Mobi 360 pen charging tips
•
Insight 360 screenshot save locations (PC/Mac)
•
Numeric Symbols Supported for Insight 360
•
How to disable Insight 360 director auto-launch from start up (Windows XP,
Vista, 7)
•
Insight 360 Cue Tag requirements
•
Insight 360 Product Warranty
•
Adjust the Screen Contrast for Pulse 360 / Spark 360 Response Pads
The number of questions simply reflects the effort eITT has gone to make the answers to
both general and very specific questions readily available.
www.eInstruction.com
For More Information or a demonstration contact:
Bill McIntosh
SchoolVision Inc. ( My consulting company)
Authorized South Carolina K-12 Consultant for eInstruction / Turning
Technologies
Phone : 843-442-8888
Email:WKMcIntosh@Comcast.net
Website : www.einstruction.com

5. Turning Technologies | 255 West Federal Street | Youngstown, OH Main: 330-
746-3015 | Toll Free: 866-746-3015 | Fax: 330-884-6065
www.TurningTechnologies.com