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Insider	Pricing	Strategies:	Special	Report 2
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Insider	Pricing	Strategies:	Special	Report 3
Table	of	Contents	
Introduction......................................................................................... 5
Know Your Audience.......................................................................... 7
The B.L.S Formula ........................................................................... 12
Set Yourself Apart ............................................................................ 17
Value Stack Strategy........................................................................ 21
The GAP Strategy ............................................................................ 25
Loss Leader Strategy ....................................................................... 28
Qualify Your Customers ................................................................... 30
Incorporate Social Proof................................................................... 33
Provide Top-Notch Support.............................................................. 37
Final Thoughts.................................................................................. 41
Resources ........................................................................................ 43
Insider	Pricing	Strategies:	Special	Report 4
Insider	Pricing	Strategies:	Special	Report 5
Introduction		
	
You’ve	likely	heard	about	the	power	of	pricing	and	positioning.		
Your	price	structure	plays	an	important	role	in	your	ability	to	
convert	a	prospect	into	a	loyal	customer,	but	assigning	value	to	
your	offer	goes	well	beyond	that.		
	
Positioning	your	business	so	that	it	is	geared	towards	a	tight	
market	is	equally	important.	Doing	this	will	help	you	better	tailor	
your	offers	so	they	meet	market	expectations,	but	it	will	make	it	
easier	for	you	to	create	a	powerful	marketing	message	that	sets	
you	apart	from	the	competition.	
	
In	this	special	report,	we’ll	look	at	the	different	pricing	strategies	
so	that	you	can	determine	which	will	work	best	for	your	business.			
	
We’ll	also	drill	down	into	some	of	the	most	popular	positioning	
strategies	that	will	help	you	better	connect	to	your	target	
audience	so	that	you’re	not	competing	on	price	alone.
Insider	Pricing	Strategies:	Special	Report 6
	
By	the	end	of	this	report,	it’s	my	hope	that	you	will	have	the	tools	
needed	to	give	your	business	the	competitive	edge	you’ve	been	
looking	for.	
	
Let’s	begin!
Insider	Pricing	Strategies:	Special	Report 7
Know	Your	Audience	
So,	you’ve	created	a	product	or	service,	and	you’re	anxious	to	
maximize	your	income	and	grow	a	successful	business.	Or,	
perhaps	you’ve	been	involved	in	business	for	years,	but	have	
struggled	to	boost	sales,	or	even	get	a	foothold	in	your	niche.			
	
It	doesn’t	matter	where	you	are	in	the	process,	your	goal	should	
be	to	develop	a	successful	pricing	strategy	that	positions	your	
brand	above	the	competition.				
	
Sounds	difficult?		Not	at	all!			
	
The	key	is	to	know	your	market	and	to	determine,	early	on,	how	
you	could	use	pricing	as	a	powerful	positioning	tool.		
	
For	example,	brands	like	Dollar	General	use	pricing	as	a	
positioning	tool	to	encourage	consumers	to	shop	at	their	outlets	
in	order	to	save	money.		This	is	referred	to	as	penetration	pricing.
Insider	Pricing	Strategies:	Special	Report 8
	
On	the	other	hand,	there	are	companies	who	have	positioned	
themselves	as	a	premium	or	luxury	provider	of	products,	often	
employing	a	scarcity	element	into	their	marketing,	and	their	price	
point	reflects	that,	such	as	Rolex	or	Luis	Vuitton.	This	is	referred	to	
as	price	skimming.		
	
And	finally,	there	is	what’s	considered	middle-of-the-road	pricing	
strategies	that	often	involve	graduated	pricing	in	the	form	of	
upgrades,	or	simply	positioning	your	offer	so	that	it	appeals	to	the	
large	majority	of	customers	stuck	in	the	middle	of	two	main	price	
points.	
	
There	are	many	different	ways	you	can	utilize	the	power	of	pricing	
as	a	positioning	tool	in	order	to	solidify	your	brand	and	maximize	
your	income.			
	
It	begins	by	making	the	decision	what	your	point	of	entry	will	be,	
and	choosing	a	pricing	model	based	on	your	product	or	service.
Insider	Pricing	Strategies:	Special	Report 9
	
And	finally,	understand	that	whatever	price	point	you	choose,	you	
will	be	alienating	certain	customers.		Whether	you	go	in	with	a	
lower	price	point,	a	higher	one	or	somewhere	in	the	middle,	it’s	
impossible	to	appeal	to	the	masses.		
	
And	that’s	okay!		
	
Because	in	truth;	a	product	cannot	be	all	things	to	all	people.			
	
Business	owners	and	companies	who	attempt	to	please	everyone	
often	find	themselves	in	a	stagnant	phase	of	growth.	When	the	
focus	is	too	broad,	and	you	haven’t	identified	your	core	audience,	
you’ll	always	chase	the	sale.		
	
In	reverse,	the	more	you	know	your	target	audience,	the	easier	it	
will	be	to	attract	customers	and	build	a	loyal	tribe	of	buyers.
Insider	Pricing	Strategies:	Special	Report 10
You’ll	know	what	is	most	important	to	them	and	can	align	your	
marketing	message	to	highlight	those	benefits.	
	
Further,	the	better	your	marketing	message	with	resonate	with	
that	audience	making	it	easier	to	target	them	in	future	campaigns.	
	
As	an	example,	in	2013,	Nathan	Barry	quit	his	job	as	a	software	
programmer	to	start	his	own	business.	He	created	a	SaaS	platform	
to	help	bloggers,	podcasters,	and	authors.		
	
Nathan	struggled.	His	profits	were	meager,	and	people	continued	
to	tell	him	he’d	made	a	mistake.	It	was	clear	that	he	had	to	decide	
whether	he	wanted	to	quit	or	work	even	harder.	He	chose	the	
latter.		
	
Today,	his	company,	ConvertKit.com,	has	over	50	employees	and	
an	annual	earnings	statement	of	over	twenty-four	million	dollars!		
	
What	did	he	do	to	get	there?
Insider	Pricing	Strategies:	Special	Report 11
	
He	positioned	his	product	to	focus	on	one	specific	targeted	group	
who	saw	immense	value	in	his	service	and	then	priced	it	
accordingly.		
	
Audience	concentration	will	not	only	help	you	find	your	target	
customer	base,	but	it	will	reduce	the	number	of	people	you’re	
attempting	to	service	at	once.		
	
With	smaller	groups,	you’re	able	to	specifically	cater	to	their	
wants	and	needs,	who	then,	in	turn,	refer	more	customers	just	
like	them.
Insider	Pricing	Strategies:	Special	Report 12
The	B.L.S	Formula	
	
Your	customers	will	have	a	plethora	of	different	needs	and	wants,	
even	within	your	target	audience.		This	makes	creating	a	product	
or	service	tailored	towards	one	core	audience	often	difficult,	but	
it’s	imperative	that	you	do	the	footwork	involved	in	keeping	your	
sights	set	on	one	core	group.	
	
The	tighter	your	target	audience,	the	easier	it	will	be	for	you	to	
create	a	compelling	marketing	message	that	resonates	with	your	
customer	base.		
	
You’ll	know	what	they	are	most	interested	in,	what	is	most	
important	to	them,	and	how	best	to	cater	to	that.		
	
So	how	do	you	get	started?
Insider	Pricing	Strategies:	Special	Report 13
Regardless	of	your	market,	your	prospective	customers	will	likely	
fall	into	one	of	three	basic	categories:		
	
Benefits,	Logic,	and	Scarcity.		
	
The	B.L.S.	formula	will	help	you	figure	out	how	to	market	to	each	
of	these	three	types	of	shoppers.	
	
•Benefits:	Is	typically	driven	by	emotion	and	the	vision	of	a	better	
life	or	gaining	a	solution	to	a	problem.		Justifies	their	purchase	
with	logic.	
	
•Logic:	Focuses	on	hard	data,	stats,	facts	and	other	forms	of	
proof.	Particularly	fond	of	case	studies	and	before	&	after	
marketing	campaigns.		
	
•Scarcity:	Is	driven	by	the	fear	of	losing	out.		Responds	well	to	
urgency	in	marketing	messages	and	in	being	part	of	something	
special.
Insider	Pricing	Strategies:	Special	Report 14
	
When	you	are	figuring	out	how	to	market	to	your	prospective	
customers,	the	first	step	is	in	thinking	from	their	point-of-view.		
	
• What	are	the	benefits	that	will	stand	out	to	them?	
	
• What	is	most	important	to	them?	
	
• What	are	they	hoping	to	gain	from	your	product	or	service?	
	
When	we	create	a	product	or	service,	it’s	not	always	easy	to	gain	
a	clear	vision	as	to	all	that	it	encompasses	and	how	it	will	benefit	
people	in	different	ways.		
	
After	all,	we’re	close	to	our	projects,	we’ve	put	a	lot	of	time	and	
energy	into	creating	them	and	so	what	we	often	believe	is	the	key	
benefit	or	the	U.S.P	isn’t	always	what	resonates	best	with	our	
audience.
Insider	Pricing	Strategies:	Special	Report 15
So,	the	easiest	way	to	create	a	marketing	message	that	will	appeal	
to	the	majority	of	your	market	is	to	try	to	see	things	from	their	
point-of-view.			
	
Consider	the	benefits,	features,	logic	and	scarcity	points	and	how	
you	can	utilize	these	elements	to	improve	outreach	and	maximize	
conversion	rates.		
	
Here	are	a	few	things	to	keep	in	mind:	
	
• Features:	What	are	the	different	parts	or	aspects	of	the	
product	or	service?	
• Benefits:	What	do	these	parts	or	aspects	do?	Will	it	save	
time	or	money?	Will	it	prevent	pain?	Will	it	help	to	remedy	a	
specific	situation?	
• Logic:	What	facts,	case	studies,	statistics,	and	social	proof	
stand	behind	the	product	or	service?
Insider	Pricing	Strategies:	Special	Report 16
• Scarcity:	Is	there	an	urgency	associated	with	the	product	or	
service?	Is	there	a	limited	quantity	available?	Will	the	doors	
close	after	a	certain	time?	Is	the	product	on	sale?	
	
Once	you	identify	the	answers	to	these	questions,	you’ll	be	able	
to	take	that	information	and	apply	it	to	your	marketing	process.
Insider	Pricing	Strategies:	Special	Report 17
Set	Yourself	Apart	
	
Your	product	or	service	is	likely	not	the	only	one	on	the	market,	
and	so	you’ll	need	to	do	some	work	in	highlighting	the	differences	
and	why	someone	should	purchase	your	product	over	another.		
	
Even	companies	with	an	incredibly	strong	product	still	need	to	dig	
deep	in	order	to	position	their	product	or	service	in	a	way	that	
motivates	customers	to	take	action.			
	
They	do	this	with	a	U.S.P.	
	
So,	what	is	a	U.S.P	exactly?	
	
U.S.P:		Unique	Selling	Proposition.	
	
Without	a	U.S.P,	your	product	will	always	struggle	to	compete	in	
your	market.		It	won’t	stand	out	and	therefore	it	can’t	leave	an	
everlasting	impression	in	the	minds	of	your	prospects.
Insider	Pricing	Strategies:	Special	Report 18
	
Your	product	already	has	a	U.S.P,	your	goal	is	to	simply	identify	
what	that	is,	and	highlight	it	in	your	sales	pitch	and	marketing	
message.	It	also	becomes	part	of	your	positioning	strategy.	
	
It	begins	by	evaluating	your	product	objectively,	similarly	to	what	
we	covered	in	the	previous	chapter	when	identifying	the	
strengths	of	your	product	and	evaluating	it	from	a	customers’	
perspective.		
	
How	can	it	improve	someone's	life?		
	
How	can	it	help	your	customer?			
	
What	does	it	offer	that	other	products	fail	to	provide?			
	
Is	your	product	easier	to	use	than	the	competitions’?
Insider	Pricing	Strategies:	Special	Report 19
Before	you	can	create	your	U.S.P,	you	need	to	know	your	target	
audience.	What	is	most	important	to	them?	What	are	they	
struggling	with	the	most?	How	can	you	truly	connect	to	your	
target	audience?		What	is	their	greatest	challenge?			
	
Again,	the	better	you	know	your	audience,	the	easier	it	will	be	to	
develop	a	U.S.P	that	means	something	to	them.			
	
There	are	many	different	strategies	for	creating	a	USP	for	your	
product.	Dan	Kennedy’s	method	for	identifying	a	USP	is	in	
answering	the	question,	“Why	should	I	choose	to	do	business	with	
you	versus	your	competitor?”.	
	
The	very	reason	why	you	created	a	product	or	service	in	the	first	
place	could	hold	the	key	to	defining	your	U.S.P.		
	
Think	about	how	your	product	is	different	than	others	on	the	
marketplace,	how	does	it	add	more	value?
Insider	Pricing	Strategies:	Special	Report 20
How	does	it	address	a	question,	concern	or	simplify	a	process,	
such	as	reducing	a	learning	curve,	saving	your	customers	time	or	
money.	
	
Your	product	USP	is	the	driving	force	behind	defining	value	and	
creating	a	recognizable	brand	in	your	market.			
	
There	are	businesses	who	have	so	carefully	highlighted	their	USP	
that	they	can	charge	twice	what	their	competitors	do,	and	still	sell	
out	every	single	time.	
	
Because	the	truth	is,	if	your	target	audience	recognizes	you	as	the	
premium	source	in	your	niche,	it	doesn’t	matter	how	many	
companies	out	there	are	selling	the	same	thing	for	a	lower	price.	
This	is	especially	true	for	companies	that	sell	very	niche	products.
Insider	Pricing	Strategies:	Special	Report 21
Value	Stack	Strategy	
	
Question	of	the	day:	how	much	money	should	you	charge	for	your	
product	or	service?	
	
Deciding	how	to	price	your	product	depends	on	the	type	of	
customer	you	are	hoping	to	appeal	to,	whether	you	are	focused	
on	high-quality	clients	who	are	comfortable	paying	premium	
prices,	or	you	plan	to	appeal	to	a	wider	audience	with	lower	price	
points,	but	it	goes	behind	that.				
	
Structuring	a	price	point	and	positioning	your	offer	so	that	it	
makes	sense	to	a	customer	requires	selling	the	benefit	to	the	
right	audience.			
	
Your	goal	is	to	get	them	excited	about	what	you	are	offering	and	
demonstrating	your	ability	to	provide	them	with	exactly	what	
they’ve	been	looking	for.
Insider	Pricing	Strategies:	Special	Report 22
One	of	the	easiest	ways	to	multiple	the	value	of	your	product	so	
that	it’s	perceived	value	is	greater	–	thus	appealing	to	a	wider	
audience	without	devaluing	your	product	–	is	by	utilizing	a	Value	
Stack	Strategy.	
	
You’ve	likely	seen	this	in	action.		A	business	bundles	in	additional	
bonuses,	savings	or	even	products	at	“no	extra	cost”,	adding	value	
to	product	while	highlighting	the	savings.			
	
Example:		Product	A	is	priced	at	$97.		Using	the	Value	Stack	
Strategy,	you	would	offer	Product	B,	valued	at	$57,	as	a	free	
bonus	–	increasing	the	value	from	$97	to	$154.			
	
The	Value	Stack	strategy	is	an	easy	way	to	persuade	customers	
that	they	are	getting	the	best	deal	possible,	while	appealing	to	
both	logic	groups	as	well	as	those	driven	be	benefits	and	scarcity.	
	
When	it	comes	to	your	products	and	their	overall	perceived	value,	
pricing	matters.		Simply	lowering	your	price	to	compete	in	your
Insider	Pricing	Strategies:	Special	Report 23
market	could	ultimately	backfire,	as	it	sends	a	message	that	your	
product	may	not	be	as	valuable	or	as	high-quality	as	others.		
	
You	never	want	to	compete	on	price	alone.		
	
Whereas,	on	the	other	hand,	pricing	your	offers	too	high	may	
deter	even	the	most	dedicated	customers	who	are	on	the	hunt	for	
quality	products.	
	
The	value	stack	strategy	simply	puts	you	in	a	better	position	to	
compete.	
	
Remember,	before	you	decide	on	a	specific	price	for	your	product	
or	service,	make	sure	that	you	do	enough	research	to	fully	
understand	your	product’s	worth	to	the	consumer.		
	
You	do	this	via	market	research,	analyzing	top	sellers	in	your	niche	
and	determining	what	the	level	of	resistance	is	likely	to	be	based	
on	different	price	points.
Insider	Pricing	Strategies:	Special	Report 24
	
Remember,	you	can	always	change	your	prices	later.	It’s	
important	to	always	test	all	variances	of	your	marketing,	
especially	price	structures.			
	
Just	the	same,	keep	in	mind	that	it’s	often	easier	to	increase	a	
price	later,	than	it	is	to	lower	it	without	upsetting	customers.
Insider	Pricing	Strategies:	Special	Report 25
The	GAP	Strategy		
	
To	find	the	perfect	price	point	for	your	product	or	service,	you’ll	
have	to	do	a	bit	of	market	research.		
	
This	involves	analyzing	top	sellers	in	all	3	price	groups:		the	most	
expensive,	the	cheapest	and	those	that	fall	in	the	middle.	
	
We	call	this	“filling	the	gap”,	hence	the	GAP	Strategy.	
	
The	GAP	strategy	is	a	great	way	to	fill	the	void.	You’re	catering	to	
the	market	that	sits	between	one	end	of	the	price	spectrum	and	
the	other.			
	
In	many	cases,	this	group	is	far	easier	to	market	to	because	
they’ve	already	passed	over	the	products	that	are	too	costly	and	
out	of	budget,	as	well	as	the	ones	that	are	priced	so	low	they
Insider	Pricing	Strategies:	Special	Report 26
aren’t	positioned	as	being	high-quality	or	valuable.	
	
Begin	by	researching	your	competitors	who	are	positioned	on	a	
high-price	point	platform.			
	
Then,	look	for	those	who	are	at	the	lower	end	of	the	spectrum.		
	
Finally,	find	what	that	middle	ground	is	and	assign	a	price	point	to	
your	product	based	on	hard	data.	
	
You	can	find	competitors	on	all	the	major	platforms	and	
marketplaces,	such	as	Amazon.com,	Facebook,	Instagram	and	
Google.			
	
Take	notes,	specifically	the	benefits	highlighted	in	their	p	products	
and	of	course,	their	pricing	strategy.		
	
You’ll	quickly	create	a	snapshot	of	your	entire	market,	ranging	
from	the	highest	price	point	to	the	lowest.	Once	you	have	those
Insider	Pricing	Strategies:	Special	Report 27
numbers,	determine	the	average	price	point,	and	fill	that	gap!	
	
Your	next	step	will	be	to	justify	your	price	point	and	you	do	this	by	
highlighting	the	benefits	and	the	differences	in	your	offer.		
	
Again,	think	from	a	customer’s	point-of-view	and	study	your	
market	well	enough	to	know	what	their	triggers	are	and	how	best	
to	persuade	them	into	taking	action.	
	
Learn	the	marketing	language	that	will	resonate	with	them	and	
always	focus	on	how	your	offer	will	improve	their	life.		
	
In	the	words	of	Bill	Gates,	“Only	a	few	businesses	succeed	by	
having	the	lowest	price.”			
	
Your	goal	isn’t	to	undercut	the	competition;	it’s	to	stand	out	in	
your	market	by	positioning	your	business	so	that	it	has	a	clear	
focus	and	a	price	point	that	makes	sense.
Insider	Pricing	Strategies:	Special	Report 28
Loss	Leader	Strategy	
	
One	popular	strategy	that	will	help	you	garner	attention,	secure	a	
foothold	in	your	market,	and	remove	all	barriers	when	trying	to	
persuade	a	customer	to	take	a	chance	on	you,	is	by	employing	the	
loss	leader	pricing	strategy.		
	
This	is	where	you	sell	the	initial	product	at	a	low	price	to	garner	
the	attention	of	your	market,	and	then	upsell	other,	higher	priced	
products	or	services.	
	
The	key	is	to	have	a	sequence	in	place	so	that	you’re	able	to	guide	
a	customer	through	your	funnel,	starting	with	your	lowest-priced	
offer	and	then	finally,	to	your	highest-priced	one.		
	
The	loss	leader	strategy	only	works	when	you	have	a	series	of	
products,	so	if	you’re	just	starting	out	you’ll	want	to	build	up	a	
backlist	of	offers	first	and	then	implement	the	loss	leader	into	
your	marketing	message.
Insider	Pricing	Strategies:	Special	Report 29
You	see	this	strategy	employed	in	almost	every	market.	For	
example,	authors	will	often	price	book	1	in	their	series	at	.99,	with	
every	other	book	priced	at	$3.99	or	higher.			
	
This	lowers	the	barrier,	inviting	readers	into	their	funnel	with	
minimal	risk.	It	makes	it	easy	to	persuade	those	who	are	new	to	
the	author	that	they	should	take	a	chance	on	them,	and	in	turn,	as	
they	complete	book	1,	they	are	immediately	directed	to	purchase	
book	2	and	so	on.			
	
The	loss	leader	strategy	is	also	a	great	way	to	test	niches	as	your	
market	won’t	have	as	high	expectations	when	purchasing	at	a	
lower	price	point.		
	
This	will	mean	lower	refund	rates	and	support	requests,	allowing	
you	to	focus	on	creating	other	relevant	offers	that	can	become	
part	of	the	funnel.
Insider	Pricing	Strategies:	Special	Report 30
Qualify	Your	Customers	
	
With	sites	like	eBay,	Alibaba,	and	Amazon,	you	can	watch	as	
companies’	wage	price	wars	against	each	other.		
	
Sometimes,	prices	get	so	low	that	profit	margins	are	in	the	
pennies!	
	
But,	is	this	pricing	strategy	viable?	Does	it	make	sense	to	your	
business,	or	will	it	exhaust	your	resources	and	take	more	time	and	
energy	than	it’s	worth?		
	
It’s	not	always	wise	to	cater	to	consumers	who	make	their	
purchases	based	on	a	lower-price	point	alone,	with	no	concern	
about	quality	or	overall	value.			
	
Quite	often,	you	may	find	that	you	are	spending	a	lot	of	time	
dealing	with	customer	support	for	lower-end	products	and	no
Insider	Pricing	Strategies:	Special	Report 31
room	for	increasing	the	value	of	that	customer	through	upsells	or	
upgrades.		
	
While	almost	everyone	goes	through	a	point	in	life	where	they	
purchase	something	solely	based	on	price,	you	don’t	want	to	
cater	to	just	that	group	of	consumers.		
	
However,	if	you	compete	a	level	of	value	where	you	are	justifying	
your	price	and	the	time	you	spend	on	customer	support	issues,	
then	you’ll	be	in	a	better	position	to	grow	your	business	and	
maximize	the	time	you	spend	on	it.	
	
And	as	long	as	your	product	or	service	delivers	as	promised,	you	
will	deal	with	fewer	complaints	and	refunds.		
	
In	addition,	you	should	always	be	split	testing	marketing	messages	
and	price	points,	so	you	can	determine	what	resonates	with	your	
audience.
Insider	Pricing	Strategies:	Special	Report 32
You	can	do	this	easily	with	a	service	like	
https://www.SplitTestMonkey.com	
	
Split	Test	Monkey	will	make	it	easy	for	you	to	test	different	ideas	
as	well	as	increase	conversion	rates	by	testing	everything	from	
sales	copy	to	upsell	offers.
Insider	Pricing	Strategies:	Special	Report 33
Incorporate	Social	Proof	
	
Social	proof	is	everything.	It	reassures	potential	customers	that	
they	will	benefit	from	their	purchase,	it	positions	your	business	in	
a	way	that	appeals	to	the	majority	and	it	helps	to	highlight	the	
benefits	of	your	product.		
	
The	key	is	to	create	a	clear	and	honest	marketing	message	that	is	
based	on	real	value.			
	
You	want	to	avoid	inflating	the	value	of	your	product	because	you	
won’t	be	able	to	follow	through	on	your	promise.	And	once	a	
product	or	service	receives	a	negative	reputation,	it’s	very	hard	to	
come	back	from	that.	
	
On	the	other	hand,	positive	reviews	and	testimonials	from	
satisfied	customers	can	skyrocket	your	sales	and	simplify	your	
task	of	persuading	your	market	that	your	product	is	worthy.
Insider	Pricing	Strategies:	Special	Report 34
This	is	another	reason	to	consider	focusing	on	high-value	clients.	If	
you	can	deliver	on	your	promises,	you	will	find	less	negative	
reviews	than	you	would	with	those	who	simply	bought	your	
product	due	to	its	low	price.	
	
Some	of	the	easiest	ways	to	garner	positive	reviews,	testimonials	
and	case	studies	is	to	provide	excellent	customer	support.	You’ll	
want	to	install	a	help	desk	or	offer	access	to	a	private	group.			
	
Make	sure	that	you’re	available	to	those	who	have	questions	prior	
to	the	sale,	but	also	to	those	who	have	already	followed	through	
and	made	the	purchase.			
	
Set	times	where	you	are	available	so	that	you	are	able	to	
condition	customers	to	better	understand	what	to	expect.		
	
Follow	up	with	email	campaigns	that	ask	for	feedback	and	always	
be	open	minded	about	how	your	product	or	service	can	improve.
Insider	Pricing	Strategies:	Special	Report 35
Survey	your	audience	by	sending	out	regular	polls	using	a	tool	like	
https://www.FeedbackFox.com	
	
With	Feedback	Fox,	you’re	able	to	improve	customer	satisfaction	
and	loyalty	by	keeping	a	pulse	on	what	your	audience	is	looking	
for,	as	well	as	what	they	enjoy	most	about	your	offers.			
	
You’re	also	able	to	boost	engagement	by	asking	your	audience	to	
share	their	insights.		Not	only	will	this	help	you	improve	existing	
products,	but	it	will	give	you	ideas	for	future	releases!			
	
And	above	all	else,	surveying	your	audience	will	make	them	feel	
valued	and	appreciated	which	will	result	in	an	increase	in	
testimonials	and	social	proof	that	will	help	you	take	your	business	
to	the	next	level.			
	
The	satisfaction	of	your	clients	will	not	only	reflect	in	your	
reviews,	but	will	dictate	the	number	of	return	customers	and	
customer	referrals.
Insider	Pricing	Strategies:	Special	Report 36
To	build	customer	loyalty,	you	want	to	create	a	fantastic	
experience	for	your	customers	from	start	to	finish.	
	
One	company	that	is	known	for	having	excellent	customer	service	
is	the	shoe	company	Zappos.	They	focus	their	attention	on	
providing	an	outstanding	customer	experience	so	that	people	
refer	their	business	and	of	course,	return	to	them	again	and	again.	
	
Because	the	Zappos	focus	is	so	high	on	the	customer	experience,	
the	company	boasts	revenues	of	over	$2	billion	a	year	and	in	2009	
was	purchased	for	$1.2	billion	by	Amazon.		
	
By	excelling	at	customer	service,	Zappos	is	not	only	bringing	in	
new	clients,	but	they	are	also	reducing	the	number	of	returns	and	
refunds.	
	
Win-Win!
Insider	Pricing	Strategies:	Special	Report 37
Provide	Top-Notch	Support	
	
To	create	a	stellar	customer	support	system,	you	have	to	
understand	what	the	major	points	of	customer	dissatisfaction	are.		
	
The	reasoning	behind	returns,	bad	reviews,	and	loss	of	customers	
isn’t	always	because	of	your	product	or	service.	There	are	a	
multitude	of	reasons	that	a	customer	can	become	unhappy.	
	
In	order	to	provide	excellent	client	support,	you	have	to	first	
understand	the	most	common	reasons	behind	returns	and	
negative	reviews.	
	
Buyer’s	Remorse:	Usually,	buyer’s	remorse	happens	after	a	
customer	gets	excited	over	a	product	or	service,	completes	the	
purchase,	but	is	left	with	confusion	or	unanswered	questions.		
	
Make	sure	if	your	product	or	service	requires	training,	you	create	
a	series	of	training	videos	and	make	information	readily	available
Insider	Pricing	Strategies:	Special	Report 38
for	your	customers.	You	want	to	do	this	directly	after	they	make	
their	purchase.	
	
Never	leave	a	customer	waiting	for	access	to	their	purchase!	
	
Unrecognized	Charge:	Sometimes	a	refund	simply	comes	from	
the	fact	that	a	customer	doesn’t	recognize	a	charge	on	their	credit	
card	statement.		
	
If	the	company	name	that	shows	up	on	the	customer’s	bank	
statement	is	not	identical	to	the	product	or	service,	it’s	a	good	
idea	to	send	a	confirmation	email	that	includes	the	business	
name,	directly	after	purchase.		
	
Include	a	note	that	indicates,	“You	may	see	[credit	card	phrase]	
on	your	credit	card	statement.”	
	
Customer	Expectations:	When	a	company	does	not	set	
expectations	for	customers,	assumptions	can	be	made	that	lead
Insider	Pricing	Strategies:	Special	Report 39
to	frustration,	and	ultimately	a	negative	review.	At	some	point	
during	the	sale,	explain	the	details	of	the	transaction	in	a	checklist	
or	bullet-point	format.	
	
When	you’re	dealing	with	clients,	you	want	to	make	sure	that	
you’re	anticipating	issues	before	they	arise.	That	way	you	can	
tackle	them	head	on	and	minimize	refund	rates.	
	
Often,	when	a	customer	has	a	problem,	and	the	company	is	
prepared	to	handle	it	immediately,	that	customer	will	leave	the	
experience	still	satisfied,	despite	the	issue.			
	
It’s	all	in	how	you	handle	things	so	focus	on	creating	the	most	
positive	customer	experience	possible.	
	
Tip:		Incorporate	a	website	chatbot	into	your	offer	so	you	can	
boost	engagement	and	assist	potential	customers	who	have	
questions	prior	to	making	the	sale.
Insider	Pricing	Strategies:	Special	Report 40
Here’s	my	recommended	service:	
https://www.ChitChatChimp.com
Insider	Pricing	Strategies:	Special	Report 41
Final	Thoughts	
Pricing	and	positioning	begins	by	knowing	your	audience.		The	
closer	you	keep	a	pulse	on	your	market	and	the	better	you	
understand	what	potential	customers	are	looking	for,	the	easier	it	
will	be	to	determine	the	best	price	point	for	your	offers.	
	
Never	focus	on	trying	to	satisfy	everyone.		Not	only	is	it	
impossible,	but	you’ll	spend	a	lot	of	time	and	energy	chasing	the	
sale.	Instead,	work	towards	identifying	your	core	audience	and	
creating	offers	based	on	their	wants	and	needs.	
	
Avoid	competing	on	price	alone.	Regardless	of	what	pricing	
strategy	you	decide	on,	you	should	always	focus	on	highlighting	
the	benefits	of	your	offers	so	that	pricing	is	secondary.
Insider	Pricing	Strategies:	Special	Report 42
If	you	create	a	marketing	message	that	resonates	with	your	core	
audience,	you’ll	be	able	to	maximize	conversions	regardless	of	
your	price	structure.			
	
And	finally,	always	work	towards	improving	your	customer’s	
experience.			
From	prompt	support	to	immediate	access	to	their	purchases,	you	
want	to	do	your	best	to	streamline	the	process	and	make	it	the	
best	experience	possible.		
	
I	hope	that	this	report	has	helped	you	better	understand	your	
options	in	terms	of	pricing	and	positioning,	and	that	you	now	have	
the	tools	needed	to	maximize	outreach	and	sales.	
	
To	your	success,	
	
Mindset Millionaire
Insider	Pricing	Strategies:	Special	Report 43
Resources		
Here	are	links	to	a	few	resources	that	I	believe	will	help	you:		
	
Feedback	Fox:		
>>	https://www.FeedbackFox.com		
	
Split	Test	Monkey:	
>>	https://www.SplitTestMonkey.com		
	
ChitChatChimp:	
>>	https://www.ChitChatChimp.com		
	
Customer	Support	Software-Zendesk:	
>>	https://www.zendesk.com/	
	
Product	Delivery/Membership	Software-	ProductDyno:	
>>	https://www.productdyno.com/
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