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Knowledge Management in today's phenomena - 
Designing the organization’s inner, outer, and tacit 
knowledge 
Jukka Jaakkola – Infotool Oy 
05/11/2014 Infotool Oy 2014 1
Research firm IDC estimates that by 2020, the 
amount of digital information will explode to 
40,000 Exabytes or 40 trillion GB 
(more than 5,200 GB for every man, woman, child) 
05/11/2014 Infotool Oy 2014 2
Gartner - Hype Cycle for Business Intelligence and Analytics 2014 
05/11/2014 Infotool Oy 2014 3
Infotool, Business Intelligence and Knowledge management 
05/11/2014 Infotool Oy 2014 4
BUSINESS INTELLIGENCE 
data to knowledge 
05/11/2014 Infotool Oy 2014 5
We make complex simple 
05/11/2014 Infotool Oy 2014 6
Data Sources 
Combining data from disparate sources to create new, 
useful information 
Managing data quality & integrity 
Key Qualification Considerations: 
o How complex is the data? 
o How many systems do we need to integrate and 
assimilate? 
05/11/2014 Infotool Oy 2014 7
Business Rules 
Transform raw data into objective, measurable 
information 
Apply logic to data in a meaningful way 
Data -> metric 
Summary <-> details 
Support data governance 
05/11/2014 Infotool Oy 2014 8
Displays 
Capabilities 
o Dashboards and scorecards 
o Information broadcasting 
o Self service BI 
o Ad hoc analytics 
Consistency 
Right information, right time 
05/11/2014 Infotool Oy 2014 9
BRIDGING GAPS TOWARDS 
EFFICIENT BUSINESS DECISIONS 
05/11/2014 Infotool Oy 2014 10
MESS Ltd 
35% revenue cost because of poor 
data or lack of understanding 
Common problems 
o Not cloud service 
o Bad condition of data 
o Complicated 
o Doesn’t support devices 
05/11/2014 Infotool Oy 2014 11
HARMONY Ltd 
66% revenue boost after performing 
data quality best practice 
Success points 
o Reliable information available 
o Internal and external business reality 
o Keeping up with competitors 
o Saving time and costs 
05/11/2014 Infotool Oy 2014 12
REMINDER 
o Knowledge management 
o Tacit 
o Inner and outer 
05/11/2014 Infotool Oy 2014 13
SURVEY 
PLEASE SHARE YOUR EXPERIENCE 
AND GET ONE 1 OF FREE EXPERT CONSULTATION 
Visit www.easybi.fi and fill in brief survey 
Thank you! 
05/11/2014 Infotool Oy 2014 14

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Knowledge Management in today's phenomena - Designing the organization’s inner, outer, and tacit knowledge

  • 1. Knowledge Management in today's phenomena - Designing the organization’s inner, outer, and tacit knowledge Jukka Jaakkola – Infotool Oy 05/11/2014 Infotool Oy 2014 1
  • 2. Research firm IDC estimates that by 2020, the amount of digital information will explode to 40,000 Exabytes or 40 trillion GB (more than 5,200 GB for every man, woman, child) 05/11/2014 Infotool Oy 2014 2
  • 3. Gartner - Hype Cycle for Business Intelligence and Analytics 2014 05/11/2014 Infotool Oy 2014 3
  • 4. Infotool, Business Intelligence and Knowledge management 05/11/2014 Infotool Oy 2014 4
  • 5. BUSINESS INTELLIGENCE data to knowledge 05/11/2014 Infotool Oy 2014 5
  • 6. We make complex simple 05/11/2014 Infotool Oy 2014 6
  • 7. Data Sources Combining data from disparate sources to create new, useful information Managing data quality & integrity Key Qualification Considerations: o How complex is the data? o How many systems do we need to integrate and assimilate? 05/11/2014 Infotool Oy 2014 7
  • 8. Business Rules Transform raw data into objective, measurable information Apply logic to data in a meaningful way Data -> metric Summary <-> details Support data governance 05/11/2014 Infotool Oy 2014 8
  • 9. Displays Capabilities o Dashboards and scorecards o Information broadcasting o Self service BI o Ad hoc analytics Consistency Right information, right time 05/11/2014 Infotool Oy 2014 9
  • 10. BRIDGING GAPS TOWARDS EFFICIENT BUSINESS DECISIONS 05/11/2014 Infotool Oy 2014 10
  • 11. MESS Ltd 35% revenue cost because of poor data or lack of understanding Common problems o Not cloud service o Bad condition of data o Complicated o Doesn’t support devices 05/11/2014 Infotool Oy 2014 11
  • 12. HARMONY Ltd 66% revenue boost after performing data quality best practice Success points o Reliable information available o Internal and external business reality o Keeping up with competitors o Saving time and costs 05/11/2014 Infotool Oy 2014 12
  • 13. REMINDER o Knowledge management o Tacit o Inner and outer 05/11/2014 Infotool Oy 2014 13
  • 14. SURVEY PLEASE SHARE YOUR EXPERIENCE AND GET ONE 1 OF FREE EXPERT CONSULTATION Visit www.easybi.fi and fill in brief survey Thank you! 05/11/2014 Infotool Oy 2014 14