Developing a working app with a slew of items and checkout, payment, and other basic things is not the whole task. An expert Mobile App Development Company creates apps by ensuring that each feature provided in the app is centered on the customers based on their review.
Source: https://digittrix.com/blogs/do-custom-focused-mobile-apps-perform-better-in-the-industry-
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Infographic Features that a Customer-Centric Mobile App must Have.pdf
1. FEATURES THAT A CUSTOMER-
CENTRIC MOBILE APP MUST HAVE:
IMAGE RESOLUTION:
User Friendly:
UI/UX DESIGN
Using high-resolution and engaging images
can make your user’s experience better. Low-
resolution pictures may harm user engagement
and earnings.
UI/UX plays an outstanding part in
establishing a customer-centric mobile app.
The misleading buttons might lead to
confusion and irritation among the users.
You must ensure that your customers can
easily access all of your pages.
It is important to maintain compatibility
with different platforms to reach them, as
the customers might be located
anywhere.
RELEVANT CONTENT:
Your mobile app must contain something
unique—that can’t be found on other apps. If
you focus on generating relevant and unique
content, your customers will have a better
experience.
OFFLINE FEATURES:
Even though it’s not possible to create an
app with 100% functionality when the
mobile isn’t connected to the internet, you
can choose some content and features that
can be accessed even when the user is
offline.
USER FEEDBACK
Getting feedback is an excellent
source to uncover flaws, learn what
people want, and make changes
accordingly to your business.