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Indexing Stories for
                                  Conversational Health
                                          Interventions

            Ramesh Manuvinakurike, Barbara Barry, Timothy Bickmore
College of Computer and Information Science, Northeastern University
                   360 Huntington Ave, WVH 202, Boston, MA-02120




               AAAI Spring Symposium 2013, Data Driven Wellness Track
Motivation
• 39% (PEW Report 2013) of people query online to find
  information about people with same health condition
• 26% of people using internet have read/watched
  someone else’s experience in last 12 months
• 16% of online health information seekers search
  specifically for someone sharing the same health
  condition
• Millions of real patient stories available on the internet
  in specialized websites for patient experience stories
  (patientslikeme, experience project, webmd,
  Healthtalkonline etc.)
Motivation
• Stories have tremendous potential to motivate
  health behavior changes.
• Houston.T et.al painstakingly collected real
  patient stories (narrated and stored in D.V.Ds) for
  Hypertension intervention.
• The stories were matched to the patients
  manually and delivered.
• Can the process of matching and delivery be
  automated by using stories found online for
  successful health interventions?
Past Works
• Used random stories,
  anecdotes, humor for
  awareness and long
  term engagement.
  (Velicer, Bickmore et.al,
  2009)
• Random storytelling
  for patient
  companionships in
  Hospitals. (Bickmore
  et.al 2012)
• Situational Storytelling
  for pre-conception care
  and awareness and
  many more..
Example : For a Male, 24-25 looking
    for stories to lose weight
          STORY 1                                      STORY 2

I became pregnant with my second            When you're doing shift work and
child. But this time I gained around        having lunch at nine in the morning it
80 pounds while carrying Tyson, my          doesn't give you many options. The
son. The extra weight took a huge toll      only places open are fast food chains
on me emotionally. I was so ashamed         and kebab shops. The irregular hours
to weigh 248 pounds. I had to lose          also encouraged his soft drink habit
weight for children and set a good          ….. Set a goal. Find something to train
example for them. I was also                for like a race, party or trip away to
diabetic….                                  keep you motivated. Do it yourself.
                                            You can eat the food you want……



                           This could get worse
Indexing Scheme
Transtheoretical
 Model Change         Tailoring Theory       Quality Metrics
     (TTM)
                                                               Get the stories

                          Demographics
    Stage of change       (Age, Gender,
        Model              Profession,
                                                   Emotions      Index the stories
                         education levels)


                                                                   Obtain information
      Processes of
     change Model
                         Culture/Ethnicity         Cohesion        from users

                                                                      Match the stories
     Pros and Cons           Celebrity
        Model               storyteller


                                                                        Deliver the stories
                         Health Conditions
Transtheoretical Model of
      Change(TTM)
               • Health behavior
                 change as a
                 continuum from not
                 considering a health
                 behavior to
                 maintaining a health
                 behavior.

               • Enumerates activities
                 in which users engage
                 to change Health
                 Behavior (Called
                 Processes of change).
Transtheoretical Model of
                         Change(TTM)
                   • Not considering a health behavior change
                                                                • Health behavior
Precontemplation
                   • Ex : I don’t think I need to lose weight     change as a
                                                                  continuum from not
                                                                  considering a health
                                                                  behavior to
                                                                  maintaining a health
                                                                  behavior.

                                                                • Enumerates activities
                                                                  in which users engage
                                                                  to change Health
                                                                  Behavior (Called
                                                                  Processes of change).
Transtheoretical Model of
                         Change(TTM)
                   • Not considering a health behavior change
                                                                 • Health behavior
Precontemplation
                   • Ex : I don’t think I need to lose weight      change as a
                                                                   continuum from not
                   • Thinking about health behavior change         considering a health
 Contemplation     • Ex: May be I should lose weight because I
                     get tired easily                              behavior to
                                                                   maintaining a health
                                                                   behavior.

                                                                 • Enumerates activities
                                                                   in which users engage
                                                                   to change Health
                                                                   Behavior (Called
                                                                   Processes of change).
Transtheoretical Model of
                         Change(TTM)
                   • Not considering a health behavior change
                                                                 • Health behavior
Precontemplation
                   • Ex : I don’t think I need to lose weight      change as a
                                                                   continuum from not
                   • Thinking about health behavior change         considering a health
 Contemplation     • Ex: May be I should lose weight because I
                     get tired easily                              behavior to
                                                                   maintaining a health
                   • Taking action in near future                  behavior.
  Preparation      • Ex: I will join a weight loss program and
                     start exercising regularly

                                                                 • Enumerates activities
                                                                   in which users engage
                                                                   to change Health
                                                                   Behavior (Called
                                                                   Processes of change).
Transtheoretical Model of
                         Change(TTM)
                   • Not considering a health behavior change
                                                                 • Health behavior
Precontemplation
                   • Ex : I don’t think I need to lose weight      change as a
                                                                   continuum from not
                   • Thinking about health behavior change         considering a health
 Contemplation     • Ex: May be I should lose weight because I
                     get tired easily                              behavior to
                                                                   maintaining a health
  Preparation
                   • Taking action in near future                  behavior.
                   • Ex: I will join a weight loss program and
                     start exercising regularly

                                                                 • Enumerates activities
                   • Making Attempts
     Action
                   • Ex: I exercise 3 days per week now.           in which users engage
                                                                   to change Health
                                                                   Behavior (Called
                                                                   Processes of change).
Transtheoretical Model of
                         Change(TTM)
                   • Not considering a health behavior change
                                                                 • Health behavior
Precontemplation
                   • Ex : I don’t think I need to lose weight      change as a
                                                                   continuum from not
                   • Thinking about health behavior change         considering a health
 Contemplation     • Ex: May be I should lose weight because I
                     get tired easily                              behavior to
                                                                   maintaining a health
  Preparation
                   • Taking action in near future
                   • Ex: I will join a weight loss program and
                                                                   behavior.
                     start exercising regularly


                   • Making Attempts
                                                                 • Enumerates activities
     Action
                   • Ex: I exercise 3 days per week now.           in which users engage
                                                                   to change Health
                   • Avoiding relapse                              Behavior (Called
  Maintenance      • Ex: I should keep exercising to avoid
                     gaining more weight
                                                                   Processes of change).
Transtheoretical Model of Change
                   (Weight loss Example)
                                                                                   Examples : (Processes of change)
                                                                                    (1) “ I read an article in my husband's health
    STAGES   Precontemplation Contemplation Preparation   Action     Maintanence
                                                                                       magazine about BMI and life expectancy
PR0CESSES
                 Consciousness Raising                                                 it said that being obese can shorten your
                                                    Counter Conditioning               life by five to 10 years. That was scary. I
                                                                                       didn't want to miss out on any moments
                                                                                       with my son just because of poor eating
                                                                                       patterns. … ‘Consciousness Raising’

                                                                                    (2) “ Do it yourself. You can eat the food you
                                                                                       like but just make it yourself instead.
                                                                                       Instead of buying a kebab, cook some
                                                                                       chicken and put it in a wrap with lettuce
                                                                                       and chilli sauce.” – ‘Counter Conditioning
•      Stories obtained from experienceproject.com
       and healthtalkonline.org                                                        (substituting)’ to progress through stages.
Transtheoretical Model of Change
                (Weight loss Example)
                                                                                       Examples : (Processes of change)
                                                                                        (1) “ I read an article in my husband's health
 STAGES     Precontemplation Contemplation Preparation          Action   Maintanence
                                                                                           magazine about BMI and life expectancy
                Consciousness Raising                                                      it said that being obese can shorten your
              Environmental Reevaluation                                                   life by five to 10 years. That was scary. I
                   Dramatic Relief                                                         didn't want to miss out on any moments
                                        Helping Relationships                              with my son just because of poor eating
                                           Social Liberation                               patterns. … ‘Consciousness Raising’
PROCESSES                                           Self Liberation

                                                  Self Reevaluation
                                                                                        (2) “ Do it yourself. You can eat the food you
                                                   Stimulus control
                                                                                           like but just make it yourself instead.
                                                   Substance Use
                                                                                           Instead of buying a kebab, cook some
                                                       Counter Conditioning
                                                                                           chicken and put it in a wrap with lettuce
                                                    Reinforcement Management
                                                                                           and chilli sauce.” – ‘Counter Conditioning
                                                                                           (substituting)’ to progress through stages.
Index Construction Algorithms
Indexes                                   Algorithms

Processes of Change (TTM)                 Classification Algorithms (Machine
                                          Learning)
Age                                       Regular Expressions/Pattern matching

Gender                                    Gender Detection Algorithm (Cheng et.al,
                                          2011)

Geography, Race, Ethnicity, Profession,   Keywords
Stigmatized Groups, Health Condition

Emotions                                  Sentiment Analysis

Cohesion                                  Coh-Metrix
Preliminary Results
• Processes of Change classification
(Boosting with weak learners)
Correctly Classified Instances     : 87.6923 %
Incorrectly Classified Instances   : 12.3077 %
(Decision Trees using Decision Stumps)
Correctly Classified Instances     : 88.4615 %
Incorrectly Classified Instances   : 11.5385 %

• Gender Detection
Accuracy                           : 72.7 %
Future Work
• 2 X 2 randomized evaluation of the algorithms.
         Agent + Indexing      Agent + Random

        No Agent + Indexing   No Agent + Random


• Integrate this capability into a counseling agent
  for longitudinal health behavior changes.
• Evaluate indexes
• Automate story crawling
THANK YOU




                                                       Special thanks to :


Prof Timothy Bickmore, Barabara Barry, Takashi Kido, Lazlo Ring, Kathleen Totzke, Zack and rest of Relational Agents Group

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Indexing stories for conversational health interventions

  • 1. Indexing Stories for Conversational Health Interventions Ramesh Manuvinakurike, Barbara Barry, Timothy Bickmore College of Computer and Information Science, Northeastern University 360 Huntington Ave, WVH 202, Boston, MA-02120 AAAI Spring Symposium 2013, Data Driven Wellness Track
  • 2. Motivation • 39% (PEW Report 2013) of people query online to find information about people with same health condition • 26% of people using internet have read/watched someone else’s experience in last 12 months • 16% of online health information seekers search specifically for someone sharing the same health condition • Millions of real patient stories available on the internet in specialized websites for patient experience stories (patientslikeme, experience project, webmd, Healthtalkonline etc.)
  • 3. Motivation • Stories have tremendous potential to motivate health behavior changes. • Houston.T et.al painstakingly collected real patient stories (narrated and stored in D.V.Ds) for Hypertension intervention. • The stories were matched to the patients manually and delivered. • Can the process of matching and delivery be automated by using stories found online for successful health interventions?
  • 4. Past Works • Used random stories, anecdotes, humor for awareness and long term engagement. (Velicer, Bickmore et.al, 2009) • Random storytelling for patient companionships in Hospitals. (Bickmore et.al 2012) • Situational Storytelling for pre-conception care and awareness and many more..
  • 5. Example : For a Male, 24-25 looking for stories to lose weight STORY 1 STORY 2 I became pregnant with my second When you're doing shift work and child. But this time I gained around having lunch at nine in the morning it 80 pounds while carrying Tyson, my doesn't give you many options. The son. The extra weight took a huge toll only places open are fast food chains on me emotionally. I was so ashamed and kebab shops. The irregular hours to weigh 248 pounds. I had to lose also encouraged his soft drink habit weight for children and set a good ….. Set a goal. Find something to train example for them. I was also for like a race, party or trip away to diabetic…. keep you motivated. Do it yourself. You can eat the food you want…… This could get worse
  • 6. Indexing Scheme Transtheoretical Model Change Tailoring Theory Quality Metrics (TTM) Get the stories Demographics Stage of change (Age, Gender, Model Profession, Emotions Index the stories education levels) Obtain information Processes of change Model Culture/Ethnicity Cohesion from users Match the stories Pros and Cons Celebrity Model storyteller Deliver the stories Health Conditions
  • 7. Transtheoretical Model of Change(TTM) • Health behavior change as a continuum from not considering a health behavior to maintaining a health behavior. • Enumerates activities in which users engage to change Health Behavior (Called Processes of change).
  • 8. Transtheoretical Model of Change(TTM) • Not considering a health behavior change • Health behavior Precontemplation • Ex : I don’t think I need to lose weight change as a continuum from not considering a health behavior to maintaining a health behavior. • Enumerates activities in which users engage to change Health Behavior (Called Processes of change).
  • 9. Transtheoretical Model of Change(TTM) • Not considering a health behavior change • Health behavior Precontemplation • Ex : I don’t think I need to lose weight change as a continuum from not • Thinking about health behavior change considering a health Contemplation • Ex: May be I should lose weight because I get tired easily behavior to maintaining a health behavior. • Enumerates activities in which users engage to change Health Behavior (Called Processes of change).
  • 10. Transtheoretical Model of Change(TTM) • Not considering a health behavior change • Health behavior Precontemplation • Ex : I don’t think I need to lose weight change as a continuum from not • Thinking about health behavior change considering a health Contemplation • Ex: May be I should lose weight because I get tired easily behavior to maintaining a health • Taking action in near future behavior. Preparation • Ex: I will join a weight loss program and start exercising regularly • Enumerates activities in which users engage to change Health Behavior (Called Processes of change).
  • 11. Transtheoretical Model of Change(TTM) • Not considering a health behavior change • Health behavior Precontemplation • Ex : I don’t think I need to lose weight change as a continuum from not • Thinking about health behavior change considering a health Contemplation • Ex: May be I should lose weight because I get tired easily behavior to maintaining a health Preparation • Taking action in near future behavior. • Ex: I will join a weight loss program and start exercising regularly • Enumerates activities • Making Attempts Action • Ex: I exercise 3 days per week now. in which users engage to change Health Behavior (Called Processes of change).
  • 12. Transtheoretical Model of Change(TTM) • Not considering a health behavior change • Health behavior Precontemplation • Ex : I don’t think I need to lose weight change as a continuum from not • Thinking about health behavior change considering a health Contemplation • Ex: May be I should lose weight because I get tired easily behavior to maintaining a health Preparation • Taking action in near future • Ex: I will join a weight loss program and behavior. start exercising regularly • Making Attempts • Enumerates activities Action • Ex: I exercise 3 days per week now. in which users engage to change Health • Avoiding relapse Behavior (Called Maintenance • Ex: I should keep exercising to avoid gaining more weight Processes of change).
  • 13. Transtheoretical Model of Change (Weight loss Example) Examples : (Processes of change) (1) “ I read an article in my husband's health STAGES Precontemplation Contemplation Preparation Action Maintanence magazine about BMI and life expectancy PR0CESSES Consciousness Raising it said that being obese can shorten your Counter Conditioning life by five to 10 years. That was scary. I didn't want to miss out on any moments with my son just because of poor eating patterns. … ‘Consciousness Raising’ (2) “ Do it yourself. You can eat the food you like but just make it yourself instead. Instead of buying a kebab, cook some chicken and put it in a wrap with lettuce and chilli sauce.” – ‘Counter Conditioning • Stories obtained from experienceproject.com and healthtalkonline.org (substituting)’ to progress through stages.
  • 14. Transtheoretical Model of Change (Weight loss Example) Examples : (Processes of change) (1) “ I read an article in my husband's health STAGES Precontemplation Contemplation Preparation Action Maintanence magazine about BMI and life expectancy Consciousness Raising it said that being obese can shorten your Environmental Reevaluation life by five to 10 years. That was scary. I Dramatic Relief didn't want to miss out on any moments Helping Relationships with my son just because of poor eating Social Liberation patterns. … ‘Consciousness Raising’ PROCESSES Self Liberation Self Reevaluation (2) “ Do it yourself. You can eat the food you Stimulus control like but just make it yourself instead. Substance Use Instead of buying a kebab, cook some Counter Conditioning chicken and put it in a wrap with lettuce Reinforcement Management and chilli sauce.” – ‘Counter Conditioning (substituting)’ to progress through stages.
  • 15. Index Construction Algorithms Indexes Algorithms Processes of Change (TTM) Classification Algorithms (Machine Learning) Age Regular Expressions/Pattern matching Gender Gender Detection Algorithm (Cheng et.al, 2011) Geography, Race, Ethnicity, Profession, Keywords Stigmatized Groups, Health Condition Emotions Sentiment Analysis Cohesion Coh-Metrix
  • 16. Preliminary Results • Processes of Change classification (Boosting with weak learners) Correctly Classified Instances : 87.6923 % Incorrectly Classified Instances : 12.3077 % (Decision Trees using Decision Stumps) Correctly Classified Instances : 88.4615 % Incorrectly Classified Instances : 11.5385 % • Gender Detection Accuracy : 72.7 %
  • 17. Future Work • 2 X 2 randomized evaluation of the algorithms. Agent + Indexing Agent + Random No Agent + Indexing No Agent + Random • Integrate this capability into a counseling agent for longitudinal health behavior changes. • Evaluate indexes • Automate story crawling
  • 18. THANK YOU Special thanks to : Prof Timothy Bickmore, Barabara Barry, Takashi Kido, Lazlo Ring, Kathleen Totzke, Zack and rest of Relational Agents Group

Editor's Notes

  1. Recent PEW studies also indicated that nearly 21 – 26% of the people tried to find stories of someone who had the same health condition. Effectiveness of stories in health intervention kept aside, there are people who voluntarily search for the experiences of people someone similar to them. There is also an interest from organizations such as experienceproject, patientslikeme, healthtalkonline etc. who provide a platform for sharing stories with others. With potentially millions of real patient experiences on the web, can we build a system that indexes these stories and help people get the right story that they were looking for ? In this work we attempt to answer the question “Can this process of matching the stories be done automatically ?”
  2. Recent studies have showed that stories hold tremendous potential to motivate health behavior changes. One such example is a study by Thomas Houston. The study involved collecting stories of Hypertensions patients in DVDs as narrative videos. Randomized trials were conducted where these recorded narratives were matched to subjects manually and distributed for viewing. The subjects who received matched narratives recorded reduction in the blood pressures against those who received just information videos. But, the important point here is that large amounts of stories were matched manually by the research assistants using a predefined standard.Focus on manual matching is painful.
  3. Our recent works at Northeastern University have looked at Agent based storytelling intervention systems. The storytelling by these systems have either been random or pre scripted such that users listen to only a certain number of stories. Random stories, anecdotes and humor have been used successfully used for various purposes such as companionship, long tem health intervention and awareness. The results from these works have looked promising and have demonstrated a need for more relevant and personalized storytelling systems.
  4. The previous works on storytelling systems, such as the work of Houston, use Transtheoretical Model of Change and cultural parameters to match the stories to individuals. Tailoring theory has successfully used the idea of tailoring the stories to individuals based on demographics to achieve relevancy. Works by Pennebaker demonstrate the importance of quality of the stories to get the maximum benefits. Similarly many works demonstrate importance of different indexes used in our work. The list of indexes are constructed based on these previous studies. The prominent of these were transtheoretical model of health behavior change and tailoring theory. Lets take a look at TTM.
  5. Transtheoretical Model of Change or TTM has been successfully used in various health intervention studies. This model observes health behavior change as a continuum from a stage where a person is not considering a health behavior to a stage where he successfully maintains the behavior. These stages are listed here. As shown in the figure a person moves from the initial stage of precontemplation, where a person is not considering a health behavior progresses through contemplating, preparing, taking action and maintaining the behavior. He progresses using events or activities called processes of change.The person can go back and forth in TTM stages.
  6. Transtheoretical Model of Change or TTM has been successfully used in various health intervention studies. This model observes health behavior change as a continuum from a stage where a person is not considering a health behavior to a stage where he successfully maintains the behavior. These stages are listed here. As shown in the figure a person moves from the initial stage of precontemplation, where a person is not considering a health behavior progresses through contemplating, preparing, taking action and maintaining the behavior. He progresses using events or activities called processes of change.The person can go back and forth in TTM stages.
  7. Transtheoretical Model of Change or TTM has been successfully used in various health intervention studies. This model observes health behavior change as a continuum from a stage where a person is not considering a health behavior to a stage where he successfully maintains the behavior. These stages are listed here. As shown in the figure a person moves from the initial stage of precontemplation, where a person is not considering a health behavior progresses through contemplating, preparing, taking action and maintaining the behavior. He progresses using events or activities called processes of change.The person can go back and forth in TTM stages.
  8. Transtheoretical Model of Change or TTM has been successfully used in various health intervention studies. This model observes health behavior change as a continuum from a stage where a person is not considering a health behavior to a stage where he successfully maintains the behavior. These stages are listed here. As shown in the figure a person moves from the initial stage of precontemplation, where a person is not considering a health behavior progresses through contemplating, preparing, taking action and maintaining the behavior. He progresses using events or activities called processes of change.The person can go back and forth in TTM stages.
  9. Transtheoretical Model of Change or TTM has been successfully used in various health intervention studies. This model observes health behavior change as a continuum from a stage where a person is not considering a health behavior to a stage where he successfully maintains the behavior. These stages are listed here. As shown in the figure a person moves from the initial stage of precontemplation, where a person is not considering a health behavior progresses through contemplating, preparing, taking action and maintaining the behavior. He progresses using events or activities called processes of change.The person can go back and forth in TTM stages.
  10. Transtheoretical Model of Change or TTM has been successfully used in various health intervention studies. This model observes health behavior change as a continuum from a stage where a person is not considering a health behavior to a stage where he successfully maintains the behavior. These stages are listed here. As shown in the figure a person moves from the initial stage of precontemplation, where a person is not considering a health behavior progresses through contemplating, preparing, taking action and maintaining the behavior. He progresses using events or activities called processes of change.The person can go back and forth in TTM stages.
  11. Lets look at an example to gain a better understand the relation between the stages and processes. In the story <read (1)>, the lady learns about the dangers of being obese by reading an article. Learning about a health behavior is achieved using a process called consciousness raising. This is predominantly used by people in precontemplation and contemplation stages. From a stage of not considering (or probably not considering seriously) she moves to a stage of preparation. Similarly, the second person substitutes his old unhealthy eating habits with new ones. This predominantly used by people in the preparation or action stages. TTM defines this process as Counter Conditioning. The figure in the left defines the relation between the all stages and all the processes in TTM.Explicitly state that the person reads what stories. !
  12. Lets look at an example to gain a better understand the relation between the stages and processes. In the story <read (1)>, the lady learns about the dangers of being obese by reading an article. Learning about a health behavior is achieved using a process called consciousness raising. This is predominantly used by people in precontemplation and contemplation stages. From a stage of not considering (or probably not considering seriously) she moves to a stage of preparation. Similarly, the second person substitutes his old unhealthy eating habits with new ones. This predominantly used by people in the preparation or action stages. TTM defines this process as Counter Conditioning. The figure in the left defines the relation between the all stages and all the processes in TTM.Explicitly state that the person reads what stories. !
  13. Tailoring theory uses demographics matching to achieve the goal of relevant storytelling.We use these algorithms to construct the indexes automatically. These indexes can be constructed or predicted from any given story. We have implemented these algorithms and lets take a look at the preliminary results for processes of change and gender detection.We gathered these algorithms from various works ! Where I got these algorithms from.
  14. The preliminary results for processes of change have looked promising. For an initial dataset containing 260 weight loss stories we extracted a set of features and categorized the stories into processes. Then we do stage matching as shown earlier. This stage matching has produced an accuracy of around 87-88%. Gender detection performs with an accuracy of ~72%. We plan publish these results in detail in future.
  15. Going into the future we plan to do a 2 X 2 randomized evaluation of the algorithms. We plan to deliver the stories through agents, indexed and random. We also plan to provide only the story text, random and indexed and see how well the algorithm performs. We plan to integrate the ability of relevant storytelling by indexing large amounts of stories and using them in counseling agents for longitudinal health behaviors.