The document discusses improving relationships between debt advice centers and local authorities in Bristol. It describes a survey of over 40 bailiff cases that found most clients were vulnerable but their situations were not taken into account. Recommendations were made to local authorities, but they disputed the findings. This led to a project to implement the recommendations through regular meetings. Key outcomes agreed upon were fast-track phone numbers, 30-day holds on bailiff action, and referring clients to debt advice centers. This provided benefits to both clients and local authorities, and improved working practices between the sectors.