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International
                                                                                         Controller Association


                                                                                                      In this issue:
                                                                                                       Invitation to two ICV
                                                                                                        Congresses
                                                                                                       Higher Level - for Controllers
                                                                                                        for Controlling
ICV Bulletin | No. 2 | March 2012                                                                      Review of the Work Group
                                                                                                        „Modern Budgeting”


                         Dear Readers!
                                                                              1000 international guests
                         Spring is almost upon us! Inspired by the
                         good vibes and motivated by your positive
                         response to the last issue of the ICV Bul-     40 speakers from all over the world
                         letin we prepared the second one - a little
                         thicker this time.                             100 controlling issues
                         On the spring map of the ICV there are
                         two major events prominent: two Interna-                                  2 cities: Poznań, Munich
                         tional Controller Congresses. The first one
                         takes place in Poznań (p. 6) on April 26-
                         27 (all presentations will be either held in
                                                                           2 International Controller Congresses
                         English or simultaneously interpreted into
                         English). And the second one, the Ger-                               One ICV
                         man ICV Congress, which is due on May
      7-8. We warmly invite you to both of them as we firmly be-
      lieve that our experts’ presentations and our international
      guests will greatly contribute to your professional and per-
      sonal development.
      In the last issue we published 10 core elements of sustain-
      able controlling for a reason. We have decided to assess all
      our member companies according to these values. We have
      started with Volkswagen Poznań (p. 3-4). However,
      examining a company as a whole is not enough so we
      publish in this issue an article (p. 2-3) which is aimed at
      assessing the value system of individual employees - the
      DNA of a company. We are going to conduct serveys based
      on that article among our company members’ employees. In
      that way we will have examined the ’’body” of a company with
      10 core ICV elements and its DNA with serveys conducted
      among its employees.
      For regional events let us take you on a trip to Spain (p. 5).
      And on pages 6-7 you will find a review of the work group
      “modern budgeting” by Prof. Dr. Ronald Gleich, which con-
      tains many practical insights into the recent methods of budg-             MUNICH                                POZNAÑ
      eting.
      I have recently become the feeling that we the Board need to        Nachhaltig Erfolgreich:          Controller as a Business
      become a bit more approachable for you. And is there a bet-         Controller als Business          Partner in Volatile Times
      ter way to approach a person than with a bit of humor? That                 Partner
      is why we have started a series presenting all ICV Board
      Members with tongue in cheek. This time its Chairman Sieg-
      fried Gänßlen’s turn, but the rest (including me) better be
      wary - you never know what the next issue of the Bulletin may         Do plenty of networking with financial directors,
      bring :-).                                                            managers and controllers from all over the world

      I am looking forward to seeing you in Munich or Poznań                   Exchange knowledge and experiences with
                                  Yours                                             the best professionals out there
             Dr. Adrianna Lewandowska, ICV Board Member
                                                                             Get to the cutting edge of controlling solutions



   www.controllerverein.com                                                         Controlling - Shaping the Future
   Publisher: International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012


    Higher Level – for Controllers,
    for Controlling
    by Jens Hofacker

    Controlling has become more important in recent years. Yet
    some controllers still feel underestimated or undervalued. They
    think that they are not enough appreciated personally as well
    as professionally. In this case, it is useful to critically examine
    our personal contribution to controlling, cooperation with other
    controllers and cooperation with other company branches.

    1. Are you a team player? Growing demands make suc-
    cessful controlling effective only in a team. Criticism within a
    team is necessary for development, criticism of individual
    colleagues destructs the basis of cooperation. When did you
    last time help – actively and unasked for - a colleague with
    something?

    2. Do you meet the standards? Controller tasks can be de-
    scribed using two criteria: quality and quantity. Quality always
    remains subjective to a certain degree, quantity does not. That
    is why all arranged appointments should be kept. When did you
    last time fail to keep your appointment? Did you have an ex-
    cuse or did you make one up?

    3. Do you constantly improve your skills? With the fast
    changing tasks it is indispensible to set a high priority on
    further education in order to avoid the risk of becoming ex-
    pendable. We are not talking here so much about funda-
    mental questions as about concrete command of certain
    tools. Also superiors need to know about the tools which are
    used by their staff. An important report should not be aban-
    doned because a colleague has gone on leave and his/her
    stand-in is ill. Which controlling tool not already used last         8. Do you cooperate with other company branches? It
    year do you use today?                                                involves working together, not side by side. Tasks can in
                                                                          consequence last longer and result in higher costs, but the
    4. Are you constantly engaged in improving yourself?                  skills and contacts to be gained from that will in longer terms
    Not more, but better information is required. Special reports         more than make up for it. When and which other staff units
    should not be changed quarterly, however ongoing sugges-              did you help to improve their own performances?
    tions can be collected for a yearly adjustment. Tasks are
    seldom documented and learn effects recorded. When did                9. Do you place highest standards for cooperation with
    you last time improve standard of your information?                   other parties? The reputation of the department as well as
                                                                          of the individual persons requires it. Not only the promises
    5. Do you complete special tasks quickly with a report?               are to be kept, but also the personal friendly relations with
    After the information has been collected and evaluated, the           our contact persons and the quick and clear reaction on
    report recipients should receive first results after three days,      inquires are to be defined and it has to be guaranteed that
    at the latest. In two weeks’ time the final results should be         they will be kept. How long does it take you to react on a
    ready and possible measures implemented. Are all special              question?
    tasks accomplished with a report or is there still need for clari-
    fication and improvement?                                             10. Do you set high standards? Best individual achieve-
                                                                          ment pales when compared to the average results of the
    6. Do you hold your convictions and values on every                   next task. The recognition of the individual controller is
    hierarchy level within the company? Especially by critical            inseparably       connected  with     the     department.
    questions which cannot be wholly quantified the top manage-           The impression you make is equally important as the rest of
    ment accepts as equal only contact persons having clear               your work. Are your standards defined and does regular
    convictions. When did you last time represent the views of a          verification take place?
    minority group?
                                                                          11. Do you always provide top performance? Controllers
    7. Who do you work for? Each staff member has superi-                 work together with manifold company hierarchy levels. A
    ors, controlling department reports usually to company man-           controller that provides the recipient of the information with
    agement. But what is the relation to the units that accom-            value-adding information is not overseen long when inter-
    pany controlling in everyday business? Only those who re-             esting tasks appear in the company. After realizing that con-
    gard themselves as real partners and service providers                trolling is a good springboard, the attention of potential can-
    will gain confidence and also find and carry through joint            didates increases and a self-reinforcing cycle develops.
2   solutions. Where do you simplify tasks, where do you com-             When did you last time provide unexpected added value
    plicate facts?                                                        for the top management?




    © International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012

12. Do you treat your partners in a polite and respectful           these actions result in. It is not enough to deliver standard re-
manner? We are not talking about the information recipient          ports. Ongoing communication enables controllers
from the top management, but about colleagues in the com-           to also adopt once in a while a different method, look for new
pany units. Unfortunately, bad behavior becomes more of-            solutions and communicate openly a possible failure. Do your
ten the reality of everyday work. Nothing makes long-lasting        service recipients really know, what you are doing?
enemies as good as belittling somebody or, even worse,
belittling somebody in front of other parties. Certain things       14. Are you ready for changes? Many professionals have
can remain unnoticed in the thick of the action. That is why        been working in controlling for many years, without losing
controllers should give also each other feedback. Is there          the necessary enthusiasm and they still infect their informa-
zero tolerance for belittling?                                      tion recipients and colleagues with their engagement. How-
                                                                    ever, it can still be the case that we lose the enthusiasm.
13. Do you notify your information recipients regularly             Then you should allow your profession, colleagues, and
about your tasks and results? Both the superiors within the         most importantly yourself a favor and grasp for a new task.
department and the company management want to know what             When did you last time assess your personal engage-
controllers do, what the aims of their actions are and what         ment? How has it developed in the last three years?



                    Volkswagen Poznań – a Paragon of ICV Values
by Małgorzata Podskarbi and Piotr Buza

10 core elements of sustainable controlling by ICV Board member Prof. Dr. Losbichler published in the last issue of the Bulletin
can be treated as a benchmark for all companies dealing with controlling issues. It would be perfect, if these 10 elements were
indeed at the “core” of all companies, especially at the core of ICV member companies. The 10 elements look at a company as
a whole - at a company’s, so to say, “body”. Whereas the 14 questions stated in the above article by Jens Hofacker are aimed
at assessing individual employees, “the DNA of a company”.



                                     This time the Bulletin team                Sustainable value creation
                                     have taken on its sights
                                     Volkswagen Poznań, one         The word “volatile” seems to have dominated all media in
                                     of our recent company          recent years. The Oxford English Dictionary describes the
                                     members. In this issue we      adjective, for example, as: ’’showing sharp changes in price
                                     look at the “body” of Volks-   or value; unstable.’’ Volatility has in fact become a new nor-
                                     wagen Poznań by con-           mality. Be it politics, economics or even climate - we have to
                                     fronting it with 10 core       deal with volatility. However, this by no means positive word
                                     elements of sustainable        has got competition now. One of the its definitions in the
                                     controlling. And in the next   OED is as follows: ”Able to be maintained at a certain rate or
                                     issue we will examine its      level.”. Yes, you’ve got it - we are talking about the adjective:
                                     DNA by carrying out a          sustainable. These two words are jockeying for the first place
                                     survey among its employ-       in the media, often running head-to-head like in the sen-
                                     ees. Our insider in VW         tence: sustainable growth in the volatile times. And the
Poznań was Małgorzata Podskarbi (photo), coordinator for            team at Volkswagen Poznań is rooting for ‘’sustainable’’
investment controlling and head of the ICV work group               wholeheartedly.
Poznań-Brandenburg, who provided us with concrete and
undeniable examples of her company implementing the                 Volkswagen Poznań is set on keeping its quality standards at
ICV values. She fleshed out all ten ICV values with exam-           the highest level, honing its processes to perfection. By do-
ples leaving no doubt that for Volkswagen Poznań control-           ing so, they have managed to sustain their position as a
ling is a matter of high priority. Let’s look at some of them.      leader in the car industry. This is what they do every day in




                                                                                                                                        3




© International Controller Association ICV | Poznań Office
ICV Bulletin | No. 1 |2December 2011
                                                                         ICV Bulletin | No. | March 2012

    the matter of sustainability. However, if you want to guar-            to be response-able, to be able to respond appropriately VW
    antee a sustainable growth in your company, you need to                Poznań has introduced a transparent reporting system for
    have a wider perspective - to forecast the future and ana-             its internal partners such as KPIs (key performance indica-
    lyze the past. That’s why they have implemented into their             tors). Volkswagen Poznań makes also use of measurement
    financial structure the ROI ratio (return on investment) and           tools and ratios which are relevant to its strategy and mis-
    the EVA (economic value added) ratio – both telltale indica-           sion statement. Last but not least, if we want to be success-
    tors. Sustainable value creation can be weakened by all                fully proactive, we need to act with common sense. And
    kinds of risks and there is no way to wish them away. The              Volkswagen Poznań makes an impression of a company
    only possibility is to manage these risks effectively. Thus            with common sense.
    VW Poznań implemented strategic management in 2010
    and since then the VW team has taken a professional ap-
    proach to it. These and other measures guarantee in VW                      Representing the company's values
    Poznań sustainable value creation, even in such highly
    volatile times as we are living in now.                                Małgosia Podskarbi, our insider at VW Poznań, has actually
                                                                           herself greatly contributed to spreading the values of her
                                                                           company across all organizational levels. She has created a
                  Taking actions above all                                 project that aims at raising awareness of the VW Poznań
                                                                           values among all its employees. The idea behind her pro-
    In his perennial bestseller „The Seven Habits of Highly Ef-            ject, which will be implemented at Volkswagen Nutzfahr-
    fective People” (Time listed it as one of "The 25 Most Influ-          zeuge in Hannover, is to get more “entrepreneurs in the VW
    ential Business Management Books") Steven R. Covey ana-                enterprise”. She believes, and so does the team of the ICV
    lyzes habits which help people reach personal and social               bulletin, that educating internal business partners is a good
    success. The first habit he gives is surprisingly similar to           method of ratcheting up the company’s profitability. For ex-
    one of the ICV core elements. It reads: “Be proactive”,                ample, providing employees with basic knowledge of con-
    whereas the ICV fifth core elements is: “Taking actions                trolling boosts economical attitudes which has an impact on
    above all”.                                                            the financial situation and liquidity of the company.
    Małgosia Podskarbi left us with the impression that VW                 We are proud to announce that Małgosia Podskarbi is go-
    Poznań has got much to say in the matter of being proac-               ing to be one of the speakers at the International Controller
    tive. Being proactive means not only taking initiative, but            Congress in Poznań on 26-27 April (look page 6), where
    equally important is learning from one’s own experiences               she will present her innovative project in more detail.
    and, above all, being responsible for your actions. In order




                                 FILL THIS SPACE UP BY BECOMING
                                THE 50th MEMBER OF THIS COMPANY




                                              Arguments in favor of a company membership:

       The company belongs to a widely recognized and the biggest (more than 6,000 members) Controller Association in the German
        speaking region
       The company promotes the International Controller Association through its membership fee: the Association has gained a reputa-
        tion as a non-profit organization
       Exchange of experience with other controllers from different business sectors and companies
       Free of charge participation in meetings organized by a chosen regional work group (the work groups meet, as a rule, two times a
        year for one day. Profits: two free of charge seminars annually!)
       Free subscription to the Controller Magazine (6 issues per year), subscription included in membership fee
       Free special subscription to controlling statements
       Preferential price for visits at the Controller Congress, regional conferences as well as branch conferences
4
       The possibility to use the ICV Office as a competent support




    © International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012

                                                       ICV WORK GROUP SPAIN
                                        by Ulrich Müller Bosom and Piotr Buza

                                        The Spanish ICV work group gathers monthly on its meetings called “Stammtisch” in the
                                        hotel Regina in Barcelona. By organizing these meetings Ulrich Müller Bosom (interview
                                        below), the leader of the work group Spain, wants to give people the opportunity to
                                        improve their controlling knowledge. Getting people together and making them do
                                        something is all but easy, but the Spanish work group is determined to promote the
                                        controlling philosophy and values represented by the ICV. Apart from “Stammtisch” they
                                        have twice a year a funny dinner in a nice restaurant near the beach and other events
                                        such as Breakfast Meetings at Ernst&Young.

                                                                      perspectives, leaving no stone unturned. The event ended
  Creative Tension in Barcelona                                       with a breakfast, it was after all a Breakfast Meeting, spon-
                                                                      sored by Ernst & Young. The breakfast proceeded in a
The last Breakfast Meeting took place on February 9 at 8:30           pleasant atmosphere best suited to do a bit of networking.
o’clock, sharp. As the venues for the meeting served, as              The next Breakfast Meeting is due on May this year.
usually, the top hall of the office of Ernst & Young Barce-
lona. The hall enjoys a commanding view of Barcelona with
its incredible cityscape - so the good vibes of the place im-
mediately put the participants into a good mood with crea-
tive tension hovering over their heads.

There were 47 participants and Mr. Cyril Helbert, Vice Presi-
dent Finance & Controlling from Schneider Electric Spain,
the global specialist in energy management, took the
floor. He took the plunge and talked about the topic that is
being struggled with by all kinds of specialists worldwide: he
talked about controlling in volatile times and managed to
“tame this pretty large beast of a topic”. After his full of fasci-
nating insights presentation the Breakfast Meeting partici-
pants had a round of discussions. They looked at the issue
                                                                      Members of the ICV work group at their summer meeting
of controlling in volatile times from all possible angles and


                                                                      U.M.B.: What about the language barrier, I know you
                            An Interview with                         speak German, but it is probably quite an issue for the
                            a Man with three                          Spanish ICV members that all materials are in German

                            Mother Tongues                            U.M.B.: The language is obviously a big barrier for our
                                                                      members in Spain and this is mainly the reason why we
                          What do you get by joining German           don't have so many ICV members here. I hope this will
                          character with Spanish mentality?           change in the future with more content and articles in Eng-
                          The question sounds like the begin-         lish.
                          ning of a good joke, but not this time.
                          With this unusual mixture we get a          P.B.: Are there any cultural differences in managing
                                                                      people in Spain and Germany?
person with international edge, having three mother tongues
- German, Spanish, Catalan - feeling at home in at least two
                                                                      U.M.B.: In Spain people aren’t used to planning in advance
cultures. Ulrich Müller Bosom (photo) is his name and he is
                                                                      their activities as, for example, the Germans do. The Span-
the head of the ICV work group Spain. The Bulletin team
                                                                      iards are more flexible if necessary. The Germans tend to
had the pleasure to talk to him
                                                                      hone things to perfection, and the Spaniards do not care
P.B.: How did you manage to establish in Spain an as-                 about it so much. But if something goes wrong, no problem,
sociation with German roots? What proved to be the                    they look for a solution and solve the problem. In Spain peo-
biggest challenge in the process?                                     ple are used to working later than in Germany and the lunch
                                                                      time is longer than in Germany, for this reason in Spain the
U.M.B.: The association was established in 2003 under the             working day tends to be much longer than it is in Germany.
name of Circulo Controller between the German Chamber of
Commerce in Spain and a group of people, mainly of Ger-               But in the end it’s difficult to make this kind of comparisons
man origin. The idea was to bring people together to ex-              because as you know, Spain is a very big country with dif-
change experiences and to network. It was an informal                 ferent cultures and also four different languages.
meeting once a month called "Stammtisch" in a Hotel in
Barcelona. Later in September 2010 we had our Kick-Off-
Event in Barcelona where we established the ICV work                  P.B. - Piotr Buza, translator/editor, ICV
group Spain. We wanted to be a part of an international               U.M.B - Ulrich Müller Bosom, head of the ICV work group Spain
community of controllers and we wanted to provide our                                                                                  5
members with the association’s knowledge.




© International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012

       CONTROLLING INTELLIGENCE ADVENTURE IN POZNAŃ, May 26-27, 2012
                                          The Road is More Important than the Goal
    We are proud to announce that the special guest of the International Controller Congress in Poznań will be Sławomir La-
    chowski: manager, visionary of Polish banking, member of the Balcerowicz group for Polish transformation, the man behind
    the success of mBank and Multibank, member of various supervisory boards, named Top Manager of the year 2007 by the
    Manager Magazine, traveler, mountain conqueror, author of the bestseller : “The Road is More Important than the Goal.”
                                                                          Happiness is somebody to love, something to do and something to
                                                                          I was destined to experience and take active part in the funda-
                                                                          mental transformation of the country I hail from. It was an up-
                                                                          heaval on a political, industrial and social scale. The world I
                                                                          knew was gone. A whole new world opened up before me, I
                                                                          found myself doing things I had not imagined in my boldest
                                                                          dreams and having adventures I had not even dared to plan.
                                                                          More often than not I had the feeling that it is an incredible gift
                                                                          to live in the right place at the right time and to have an idea for
                                                                          how to realize your plans and deepest dreams. Now I have
                                                                          decided to share with others my experiences and knowledge
                                                                          that I earned on my full of ups and downs road. I firmly believe
                                                                          that it is worth doing, even if I should help others just a little.

             Sławomir Lachowski on his PanAmericana trip

                                        MEET THE SPECIALISTS OF THE CIA CONGRESS IN POZNAŃ




    Dragica Erčulj        Lothar Kuhls            Andrzej Derkowski      Dr. Tomasz Cicirko              Karol Sikora          Michał Plit
    CRMT Institute,       WEGe Managementberatung Neuca S.A.,            Poczta Polska S.A.,             Poczta Polska S.A.,   Lux Med Sp. z o.o.,
    Slovenia              GmbH,                   Poland                 Poland                          Poland                Poland
                          Germany




    Ulrich Müller Bosom    Jakub Tatak            Prof. Toomas Haldma    Małgorzata Podskarbi               Dr. Stefan Olech    Dr. Walter Schmidt
    Frape Behr S.A.,       Lux Med Sp. z o.o.,    University of Tartu,   Volkswagen Poznań Sp. z o.o.,      ODiTK               Ask,
    Spain                  Poland                 Estonia                Poland                             Poland              Germany


    This year’s CIA (Controlling Intelligence Adventure) attracted many speakers, both             As an Official Airline of the Congress,
    form Poland and abroad. They are the best specialists in their fields. The motto of            LOT, a Star Alliance Member, prepared
    the Congress is: “Controller as a Business Partner in Volatile Times” and our                  for the first time a special offer for the
    speakers will talk about such topics as: making your company fit for change; how               participants of the Congress.
    do modern analysis tools and methods contribute to smarter controlling?; control-
    ling risk management in volatile times; Controller’s Academy as way of raising cost            We are happy to inform you that all our
    and profit awareness among production employees; ABC costing in service com-                   guests who would like to take up the
    panies.                                                                                        offer of LOT Polish Airlines on their way
                                                                                                   to the Congress or back, will receive a
    We will also discuss controlling trends, challenges and our tasks as controllers and           special discount dedicated only to
    CFOs. We will present the future shaping themes that our ICV specialist work                   its participants.
    groups deal with, e.g.: sustainable/green controlling; quality standards in control-
    ling; IFRS in controlling; modern budgeting (our answer to the debate Beyond
    Budgeting); communication controlling and behavior-based controlling.

    We invite you to engage in all these topics. We kick off on 26.04 at 10:00 a.m. and
6   finish on 27.04 at 14:00 p.m.
    You will find all information about the venues of the CIA Congress at: www.icv.pl

    The Congress is sponsored by:

    © International Controller
    Association ICV
ICV Bulletin | No. 2 | March 2012

                Review of the ICV Work Group "Modern Budgeting"
by Prof. Dr. Ronald Gleich

On December 2, 2011 the ICV work group "Modern Budgeting" completed its work. More than 15 members met at EBS Uni-
versity in Oestrich-Winkel to discuss solutions which they have worked out together, to tick off some remaining points or to talk
over the Statement - the paper closing the specialist work group's activities.

Academics, consultants and managers have been working                    The members of the five established work groups met very
together for four years analyzing, assessing and publishing              often, sometimes even monthly through all phases of the
work in the field of Modern Budgeting. As befits engaged                 work group, (cf. image 1 with the presentation of various
controllers, the most important results were compiled in a               work groups and their leaders). One work group deeply ana-
successive key performance report (cf. table 1) - a short                lyzed the current state of scientific research on the issue
summary on each of them will be given in this paper.                     "budgeting". Its aim was to collect data which could be help-
                                                                         ful while preparing a concept of modern budgeting. Another
Overall, the ICV experts met six times. In each meeting,                 group critically dealt with the issue "beyond budgeting", and
usually lasting one day, they discussed the development of               the third work group with the requirements and solutions
one approach to modern budgeting and its practical applica-              from the company practice. Six comprehensive case studies
tion. Three meetings took place at universities, one at the              were prepared and more than 30 complementary interviews
invitation of a company and two were organized by consult-               were conducted with company controllers.
ing companies.
                                                                         These three work groups built the bases for the preparation
 key performance indicators                             ratios           of six principles of modern budgeting. The principles are
 number of work group's meetings                        6                divided into two categories, as shown in table 2 (cf. "One-
 number of work group's members:                        48               Pager" MB 2010). First the principles were developed, ex-
     practice                                           32               plained and discussed. In April 2009 at Joanneum in Graz
     consulting                                         10               the specialist work group was ready to write its first White
     science                                            6                Paper. The White Paper was published a few weeks later.
 number of work groups                                  5
 number of white papers                                 3
 number of publications:                                31
     books                                              1
     book articles                                      16
     magazine articles                                  10
     web entries                                        4
Table 1: Performance Report by the Work Group "Modern
         Budgeting"

Siegfried Gänßlen imagined the work groups as diverse
teams. This suggestion could be provided thanks to the ICV
members' readiness to join in and participate in the project.
Almost 50 academics, consultants and managers took and
are still taking part in the final works. These three groups of
experts are represented in the work group's management.
Prof. Dr. Ronald Gleich from EBS University headed the
team, his representatives are managers (Udo Kraus, Hans-
grohe AG) and consultants (Dr. Uwe Michel,                               Image 1: WG-members in the work group's final meeting
Horváth&Partners).                                                                  on 02-12-2011 in Oestrich-Winkel.


recommendations for shaping
 simple:                            lean procedures, limiting to management-relevant contents, using only suitable tools and methods, only
                                    a few input values, finding optimal level of detail, "top-down" approach may also come in handy
 flexible:                          readiness for changes, sensitivities and scenarios, also relative aims in accordance with benchmarks,
                                    (rolling) forecasts, flexible and controlled regrouping of resources.
 integrated:                        strategy, planning, reporting and forecasting must be combined. Concrete, but just a few guidelines that
                                    can be derived from one another. Budget and incentive systems linked loosely. Aims should not be lim-
                                    ited to short-term ones.
 fundamentals:
 mapping the organization:          concrete, explicit aims, orientation on the main objective, the organization must find short and quick
                                    ways of making decisions.
 mapping added value:               understanding your own value added chain. Aims, bottlenecks and restrictions determine planning
 clearly making and communicating   making aims and intentions clear, communicating the core of the plan and transforming it according to
 our aims:                          the level of performance, conveying the responsibility for implementation, forestalling planning loops
                                    through standards and top-down instructions.

Table 2: Principles of "Modern Budgeting"                                                                                                      7




© International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012

    It should again be emphasized that modern budgeting re-          ten by the specialist work groups' experts. Four WG articles
    turns to the core of planning. The budget implementation         contributed to publishing two other books.
    concept should be incorporated into the strategy, aims and
    managerial system. The implementation should be conse-           Worth mentioning are ten further magazine articles in spe-
    quent, simple, and above all flexibly adaptable to the chang-    cialist magazines and four longer publications in Haufe Con-
    ing environment and at the same time remain consistent           troller-Office. In the Controller Magazine alone six articles
    with the strategy. Modern budgeting does not entail invent-      were published, and other e.g. in the magazine Controlling
    ing new tools and concepts. It must be strongly emphasized       or in CFOworld. A wide range of topics was covered in
    that there is no one modern budgeting which would be suit-       these publications. Along with the basic ideas of modern
    able for all companies. Principles and resulting from them       budgeting also special topics were dealt with and published.
    budgeting tools formulated by the specialist group have to       There appeared such titles as: "Budgeting in the Tense Re-
    be tailored for the company to suit its culture and strategy.    lation between Motivation and Coordination" or "Systematic
                                                                     Selection of IT-Solutions for Planning", to give 2 examples.
    Another White Paper was required to develop this idea. It        Apart from distributing the output of the WG in a written
    was published under the title “Best Practices” in the spring     form, the WG management and plenty of WG members
    2011. The article discussed and outlined 12 examples of          engage themselves as lecturers at various ICV controlling
    modern budgeting. The examples may be used as a refer-           conferences (e.g. two times at the Controller Congress and
    ence paper for controllers and help them to better under-        each time on the regional conferences in Bonn and Stutt-
    stand "how to work with modern budgeting". They can use it       gart) or at other controlling events (e.g. more lectures in
    to implement modern budgeting in their own companies.            planning       specialist   conferences       organized    by
    The third White Paper by the specialist group “IT” is cur-       Horváth&Partners or in special seminars on modern budget-
    rently being finalized. The core objective is thereby to de-     ing organized by ZfU in Switzerland).
    scribe an optimal IT support for modern budgeting. It should
    assess available tools in order to help the user select the      The common conceptual work was indeed a source of much
    best one.                                                        pleasure and the cooperation is slowly bearing fruit, but the
                                                                     members of the work group agreed some time ago that:
    The output of a work group is not only judged by its White       after working diligently for four years and producing much
    Papers but also by its further publications. As table 1 shows    output on "modern budgeting" the work group should "put up
    the WG members could be called all but idle. Especially          the shutters" in its best moment. A final highlight for the par-
    worth noticing is the joint book project "Modern Budgeting",     ticipants shall be the statement "Modern Budgeting". It is
    which was published in volume 3 of Controlling-Guides by         headed by Prof. Dr. Martin Tschandl and should be avail-
    the Haufe publishing house. It contained twelve articles writ-   able by the next ICV Member Meeting, at the latest.




            Image 2: Work groups of the specialist group "Modern Budgeting"


8




    © International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012

This is the first in the series of profiles presenting the Members of
the ICV Board with tongue in cheek. Of course, we start with
Chairman Siegfried Gänßlen and the turn of the rest will come in
the following issues of the Bulletin.

Yours Bulletin Team - in the hope that the Board has got sense of hu-
mor …
We hereby announce that all original pictures will be sold by auction
and the bidding for Mr Gänßlen’s picture starts NOW!
(to place your bids please contact ICV Office Poland: piotr.buza@icv.pl)



  A Down-to-Earth Man of the World
by Hans-Peter Sander

A.D. 2012; South-West Germany; The Black Forest; The
City of Schiltach; Location: Headquarters of Hansgrohe AG
Main Character: Chairman of the ICV Board Siegfried is a
down-to-earth man at the helm of a globally active company,
enjoying full respect of his people. Siegfried is loath to wear
ties and loves Baden-Swabian cuisine. You can bump into
him on the whole surface of the globe.

A record worth of €1.6 million in bonuses
The bathroom and sanitation manufacturer Hansgrohe AG
had recorded in 2010 a turnover of €693 million and
awarded its employees in the last year with a record worth
of €1.6 million in bonuses. Hansgrohe CEO Siegfried
Gänßlen praised on that occasion his colleagues in a way
typical for him - without stint: "Without the commitment and
willingness of our employees, it would not have been possi-
ble. So it is only natural for us that our employees should
have a fair share in the success of their company and we
want you to treat these bonuses as a sign of our gratitude                 portrait that ICV Chairman’s "rule of the game" is to manage
for your work."                                                            a company basing on ratios: "And everybody accepts it. In
                                                                           any case, he can always blow his whistle, and indeed
"Always handle all tasks with due care"                                    loudly. And a good ref doesn't need to make use of his pen-
                                                                           alty cards all too often."
Siegfried Gänßlen was born in 1946 in Stuttgart. "Always
handle all tasks with due care" is what his mother used to                 “He has got enough stamina to set high
say to her little plucky lad and Siegfried has been living ac-
cording to this motto since then. Add to that his high punctu-             growth targets for the ICV”
ality standards and you will get Siegfried's blueprint for suc-            It's a real pleasure to be able to accompany Siegfried
cess.                                                                      Gänßlen at his work as the Chairman of the ICV Board. Af-
The company legend has it that his school peers used to                    ter a few moments in his presence you can see that he lives
say about him that "this bloke wants to breach a brick wall                and breaths the ICV. He has been privately investing great
with his head"; Siegfried Gänßlen as a CEO has lost not an                 amounts of his energy into his non-commercial, and indeed
ounce of his determination and consequence. Gänßlen him-                   successful activities at the ICV - more often than not devot-
self once said that he had been ambitious at school, but                   ing his already limited free time. Since May 2007 Siegfried
what drove his ambition even higher was soccer. Soccer                     Gänßlen has been the Chairman of the ICV Board of Direc-
was and still remains his great passion. He managed it once                tors. He has been engaging himself voluntarily in the asso-
to the 3. German league and afterwards was active as a                     ciation for over 30 years. He was leading the regional ICV
referee - many experiences gained in that period came in                   work group "Südwest" for the area of Stuttgart/Blackwood,
handy later in his working life: "Quickly and precisely recog-             until he became in the year 2000 a member of the ICV
nizing and assessing a situation is what has helped me in                  Board and then in 2004 its deputy Chairman. Both in his
my later work", he once said in an interview for the business              company and in the ICV Board Gänßlen comes across as a
newspaper "Handelsblatt".                                                  down-to-earth and consequent person. He places also here
                                                                           much trust in his board colleagues and active members. At
“A good ref doesn't need to make use of                                    the same time he has got enough stamina to set high
                                                                           growth targets for the ICV. It does not come as a surprise
his penalty cards all too often”                                           that one of his main focal points is the professional interna-
                                                                           tionalization of the ICV, especially when you consider the
Soccer jargon offers accurate expressions for describing                   fact that he is all the time on the move around the globe
Gänßlen's ways of doing things. So as he was asked in a                    fulfilling his duties as the Chairman of Hansgrohe AG. Trav-
magazine interview about his growth strategy for Germany                   eling is, by the way, his best pastime activity: to experience
and Europe he used the following metaphor: "You must win                   different cultures in far-away regions. A down-to-earth man
all matches on your home turf if you want to get to the top of             of the world.                                                    9
the table." A journalist fellow wrote recently in a newspaper




© International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012




10




     © International Controller Association ICV | Poznań Office
ICV Bulletin | No. 2 | March 2012


                                       Our values                                              ICV Mission Statement

             we develop and represent the social image of a controller as:                The ICV being a non-commercially
                                                                                          oriented association is the biggest
     a future-oriented intermediary between different interest groups within              controller organization in Europe
      enterprises and organisations as well as between them;
     an “interpreter” between the different “languages” attributable to the different
      perception of various tasks, responsibilities and cultural experiences as well as          ICV Key Objectives
      discrepancies concerning the sector-specific and technical knowledge base;
     a person responsible for transparency and a partner of the management in the                The ICV as an active
      decision-making process on all management                                                  international network
      levels;                                                                                     enhances the function
     a competent expert who owing to the solid                                                    of practically applied
      basis of generally accepted education                                                      controlling and the role
      remaining in line with practical requirements
                                                                                                      of the controller
      (e.g. IGC Certificate) embodies an
      independent professional image;                                                         in sharing the responsibility
     a person co-responsible          for   “Business                                                 for successful
      Economics“.                                                                               company management.




 All work groups in non-German speaking countries:
 Bulgaria
 Denko Yamboliev
 denko@excite.com

 Croatia
                                                 Lublin
 Jasmina Očko
                                                 Pawel Rafalski
 jasmina.ocko@kognosko.hr
                                                 pawel.rafalski@icv.pl
 Estonia
                                                 Łódź
                                                 Karolina Zielińska
 Lithuania                                       karolina.zielinska@icv.pl
 Edita Gimžauskienė
 edita.gimzauskiene@ktu.lt
                                                 Poznań
                                                                                          Romania
                                                 Dariusz Gulczyński
 Hungary                                                                                  Bukarest
                                                 dariusz.gulczynski@icv.pl
 Budapest 1                                                                               Cristina Hodea
 Ervin Nemesdy                                                                            cristina.hodea@gmail.com
                                                 Szczecin
 nemesdy@mce.hu
                                                 Aleksander Socha
                                                                                          Sibiu
                                                 aleksander.socha@ramirent.pl
 Budapest 2                                                                               Nicoleta Thomka
 Andreas Kovacs                                                                           n.thomka@gmx.de
                                                 Toruń
 akovacs@mcskft.hu
                                                 Andrzej Derkowski
                                                                                          Russia
                                                 andrzej.derkowski@icv.pl
 Poland                                                                                   Valentin Usenkov
 Gdańsk                                                                                   zoom@mail.ru
                                                 Warszawa
 Robert Panufnik                                 Karol Sikora
 r.panufnik@vector.com.pl                                                                 Serbia
                                                 karol.sikora@icv.pl
                                                                                          Bojan Šćepanović
                                                                                          mcb@eunet.rs
 Katowice                                        Wrocław
 Anna Jarkulisz                                  Honorata Ulatowska                       Slovenia
 anna.jarkulisz@arcelormittal.com                honorata.ulatowska@icv.pl                Dragica Erčulj
                                                                                          dragica.erculj@crmt.com
 Kraków                                          Zielona Góra
 Dorota Gołąb-Bełtowicz                          Małgorzata Lepak                         Spain
 dbeltowicz@bonifratrzy.krakow.pl                malgorzata.lepak@icv.pl                  Ulrich Müller Bosom
                                                                                          ulrich.mueller.bosom@gmail.com         11


Imprint                                         Editing                                   International Controller Association
Publisher and Copyrights:                       Piotr Buza                                ICV Office Poland
International Controller Association            Brigitte Dienstl-Arnegger                 ul A.Fredry 7/1
                                                Dr. Herwig Friedag                        61-809 Poznań PL
Public Relations Committee
                                                Dr. Adrianna Lewandowska                  Phone/Fax + 48 61 853 20 10
                                                Hans-Peter Sander                         Mail: piotr.buza@icv.pl
                                                Anna Włodarczyk

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Icv bulletin, march 2012

  • 1. International Controller Association In this issue:  Invitation to two ICV Congresses  Higher Level - for Controllers for Controlling ICV Bulletin | No. 2 | March 2012  Review of the Work Group „Modern Budgeting” Dear Readers! 1000 international guests Spring is almost upon us! Inspired by the good vibes and motivated by your positive response to the last issue of the ICV Bul- 40 speakers from all over the world letin we prepared the second one - a little thicker this time. 100 controlling issues On the spring map of the ICV there are two major events prominent: two Interna- 2 cities: Poznań, Munich tional Controller Congresses. The first one takes place in Poznań (p. 6) on April 26- 27 (all presentations will be either held in 2 International Controller Congresses English or simultaneously interpreted into English). And the second one, the Ger- One ICV man ICV Congress, which is due on May 7-8. We warmly invite you to both of them as we firmly be- lieve that our experts’ presentations and our international guests will greatly contribute to your professional and per- sonal development. In the last issue we published 10 core elements of sustain- able controlling for a reason. We have decided to assess all our member companies according to these values. We have started with Volkswagen Poznań (p. 3-4). However, examining a company as a whole is not enough so we publish in this issue an article (p. 2-3) which is aimed at assessing the value system of individual employees - the DNA of a company. We are going to conduct serveys based on that article among our company members’ employees. In that way we will have examined the ’’body” of a company with 10 core ICV elements and its DNA with serveys conducted among its employees. For regional events let us take you on a trip to Spain (p. 5). And on pages 6-7 you will find a review of the work group “modern budgeting” by Prof. Dr. Ronald Gleich, which con- tains many practical insights into the recent methods of budg- MUNICH POZNAÑ eting. I have recently become the feeling that we the Board need to Nachhaltig Erfolgreich: Controller as a Business become a bit more approachable for you. And is there a bet- Controller als Business Partner in Volatile Times ter way to approach a person than with a bit of humor? That Partner is why we have started a series presenting all ICV Board Members with tongue in cheek. This time its Chairman Sieg- fried Gänßlen’s turn, but the rest (including me) better be wary - you never know what the next issue of the Bulletin may Do plenty of networking with financial directors, bring :-). managers and controllers from all over the world I am looking forward to seeing you in Munich or Poznań Exchange knowledge and experiences with Yours the best professionals out there Dr. Adrianna Lewandowska, ICV Board Member Get to the cutting edge of controlling solutions www.controllerverein.com Controlling - Shaping the Future Publisher: International Controller Association ICV | Poznań Office
  • 2. ICV Bulletin | No. 2 | March 2012 Higher Level – for Controllers, for Controlling by Jens Hofacker Controlling has become more important in recent years. Yet some controllers still feel underestimated or undervalued. They think that they are not enough appreciated personally as well as professionally. In this case, it is useful to critically examine our personal contribution to controlling, cooperation with other controllers and cooperation with other company branches. 1. Are you a team player? Growing demands make suc- cessful controlling effective only in a team. Criticism within a team is necessary for development, criticism of individual colleagues destructs the basis of cooperation. When did you last time help – actively and unasked for - a colleague with something? 2. Do you meet the standards? Controller tasks can be de- scribed using two criteria: quality and quantity. Quality always remains subjective to a certain degree, quantity does not. That is why all arranged appointments should be kept. When did you last time fail to keep your appointment? Did you have an ex- cuse or did you make one up? 3. Do you constantly improve your skills? With the fast changing tasks it is indispensible to set a high priority on further education in order to avoid the risk of becoming ex- pendable. We are not talking here so much about funda- mental questions as about concrete command of certain tools. Also superiors need to know about the tools which are used by their staff. An important report should not be aban- doned because a colleague has gone on leave and his/her stand-in is ill. Which controlling tool not already used last 8. Do you cooperate with other company branches? It year do you use today? involves working together, not side by side. Tasks can in consequence last longer and result in higher costs, but the 4. Are you constantly engaged in improving yourself? skills and contacts to be gained from that will in longer terms Not more, but better information is required. Special reports more than make up for it. When and which other staff units should not be changed quarterly, however ongoing sugges- did you help to improve their own performances? tions can be collected for a yearly adjustment. Tasks are seldom documented and learn effects recorded. When did 9. Do you place highest standards for cooperation with you last time improve standard of your information? other parties? The reputation of the department as well as of the individual persons requires it. Not only the promises 5. Do you complete special tasks quickly with a report? are to be kept, but also the personal friendly relations with After the information has been collected and evaluated, the our contact persons and the quick and clear reaction on report recipients should receive first results after three days, inquires are to be defined and it has to be guaranteed that at the latest. In two weeks’ time the final results should be they will be kept. How long does it take you to react on a ready and possible measures implemented. Are all special question? tasks accomplished with a report or is there still need for clari- fication and improvement? 10. Do you set high standards? Best individual achieve- ment pales when compared to the average results of the 6. Do you hold your convictions and values on every next task. The recognition of the individual controller is hierarchy level within the company? Especially by critical inseparably connected with the department. questions which cannot be wholly quantified the top manage- The impression you make is equally important as the rest of ment accepts as equal only contact persons having clear your work. Are your standards defined and does regular convictions. When did you last time represent the views of a verification take place? minority group? 11. Do you always provide top performance? Controllers 7. Who do you work for? Each staff member has superi- work together with manifold company hierarchy levels. A ors, controlling department reports usually to company man- controller that provides the recipient of the information with agement. But what is the relation to the units that accom- value-adding information is not overseen long when inter- pany controlling in everyday business? Only those who re- esting tasks appear in the company. After realizing that con- gard themselves as real partners and service providers trolling is a good springboard, the attention of potential can- will gain confidence and also find and carry through joint didates increases and a self-reinforcing cycle develops. 2 solutions. Where do you simplify tasks, where do you com- When did you last time provide unexpected added value plicate facts? for the top management? © International Controller Association ICV | Poznań Office
  • 3. ICV Bulletin | No. 2 | March 2012 12. Do you treat your partners in a polite and respectful these actions result in. It is not enough to deliver standard re- manner? We are not talking about the information recipient ports. Ongoing communication enables controllers from the top management, but about colleagues in the com- to also adopt once in a while a different method, look for new pany units. Unfortunately, bad behavior becomes more of- solutions and communicate openly a possible failure. Do your ten the reality of everyday work. Nothing makes long-lasting service recipients really know, what you are doing? enemies as good as belittling somebody or, even worse, belittling somebody in front of other parties. Certain things 14. Are you ready for changes? Many professionals have can remain unnoticed in the thick of the action. That is why been working in controlling for many years, without losing controllers should give also each other feedback. Is there the necessary enthusiasm and they still infect their informa- zero tolerance for belittling? tion recipients and colleagues with their engagement. How- ever, it can still be the case that we lose the enthusiasm. 13. Do you notify your information recipients regularly Then you should allow your profession, colleagues, and about your tasks and results? Both the superiors within the most importantly yourself a favor and grasp for a new task. department and the company management want to know what When did you last time assess your personal engage- controllers do, what the aims of their actions are and what ment? How has it developed in the last three years? Volkswagen Poznań – a Paragon of ICV Values by Małgorzata Podskarbi and Piotr Buza 10 core elements of sustainable controlling by ICV Board member Prof. Dr. Losbichler published in the last issue of the Bulletin can be treated as a benchmark for all companies dealing with controlling issues. It would be perfect, if these 10 elements were indeed at the “core” of all companies, especially at the core of ICV member companies. The 10 elements look at a company as a whole - at a company’s, so to say, “body”. Whereas the 14 questions stated in the above article by Jens Hofacker are aimed at assessing individual employees, “the DNA of a company”. This time the Bulletin team Sustainable value creation have taken on its sights Volkswagen Poznań, one The word “volatile” seems to have dominated all media in of our recent company recent years. The Oxford English Dictionary describes the members. In this issue we adjective, for example, as: ’’showing sharp changes in price look at the “body” of Volks- or value; unstable.’’ Volatility has in fact become a new nor- wagen Poznań by con- mality. Be it politics, economics or even climate - we have to fronting it with 10 core deal with volatility. However, this by no means positive word elements of sustainable has got competition now. One of the its definitions in the controlling. And in the next OED is as follows: ”Able to be maintained at a certain rate or issue we will examine its level.”. Yes, you’ve got it - we are talking about the adjective: DNA by carrying out a sustainable. These two words are jockeying for the first place survey among its employ- in the media, often running head-to-head like in the sen- ees. Our insider in VW tence: sustainable growth in the volatile times. And the Poznań was Małgorzata Podskarbi (photo), coordinator for team at Volkswagen Poznań is rooting for ‘’sustainable’’ investment controlling and head of the ICV work group wholeheartedly. Poznań-Brandenburg, who provided us with concrete and undeniable examples of her company implementing the Volkswagen Poznań is set on keeping its quality standards at ICV values. She fleshed out all ten ICV values with exam- the highest level, honing its processes to perfection. By do- ples leaving no doubt that for Volkswagen Poznań control- ing so, they have managed to sustain their position as a ling is a matter of high priority. Let’s look at some of them. leader in the car industry. This is what they do every day in 3 © International Controller Association ICV | Poznań Office
  • 4. ICV Bulletin | No. 1 |2December 2011 ICV Bulletin | No. | March 2012 the matter of sustainability. However, if you want to guar- to be response-able, to be able to respond appropriately VW antee a sustainable growth in your company, you need to Poznań has introduced a transparent reporting system for have a wider perspective - to forecast the future and ana- its internal partners such as KPIs (key performance indica- lyze the past. That’s why they have implemented into their tors). Volkswagen Poznań makes also use of measurement financial structure the ROI ratio (return on investment) and tools and ratios which are relevant to its strategy and mis- the EVA (economic value added) ratio – both telltale indica- sion statement. Last but not least, if we want to be success- tors. Sustainable value creation can be weakened by all fully proactive, we need to act with common sense. And kinds of risks and there is no way to wish them away. The Volkswagen Poznań makes an impression of a company only possibility is to manage these risks effectively. Thus with common sense. VW Poznań implemented strategic management in 2010 and since then the VW team has taken a professional ap- proach to it. These and other measures guarantee in VW Representing the company's values Poznań sustainable value creation, even in such highly volatile times as we are living in now. Małgosia Podskarbi, our insider at VW Poznań, has actually herself greatly contributed to spreading the values of her company across all organizational levels. She has created a Taking actions above all project that aims at raising awareness of the VW Poznań values among all its employees. The idea behind her pro- In his perennial bestseller „The Seven Habits of Highly Ef- ject, which will be implemented at Volkswagen Nutzfahr- fective People” (Time listed it as one of "The 25 Most Influ- zeuge in Hannover, is to get more “entrepreneurs in the VW ential Business Management Books") Steven R. Covey ana- enterprise”. She believes, and so does the team of the ICV lyzes habits which help people reach personal and social bulletin, that educating internal business partners is a good success. The first habit he gives is surprisingly similar to method of ratcheting up the company’s profitability. For ex- one of the ICV core elements. It reads: “Be proactive”, ample, providing employees with basic knowledge of con- whereas the ICV fifth core elements is: “Taking actions trolling boosts economical attitudes which has an impact on above all”. the financial situation and liquidity of the company. Małgosia Podskarbi left us with the impression that VW We are proud to announce that Małgosia Podskarbi is go- Poznań has got much to say in the matter of being proac- ing to be one of the speakers at the International Controller tive. Being proactive means not only taking initiative, but Congress in Poznań on 26-27 April (look page 6), where equally important is learning from one’s own experiences she will present her innovative project in more detail. and, above all, being responsible for your actions. In order FILL THIS SPACE UP BY BECOMING THE 50th MEMBER OF THIS COMPANY Arguments in favor of a company membership:  The company belongs to a widely recognized and the biggest (more than 6,000 members) Controller Association in the German speaking region  The company promotes the International Controller Association through its membership fee: the Association has gained a reputa- tion as a non-profit organization  Exchange of experience with other controllers from different business sectors and companies  Free of charge participation in meetings organized by a chosen regional work group (the work groups meet, as a rule, two times a year for one day. Profits: two free of charge seminars annually!)  Free subscription to the Controller Magazine (6 issues per year), subscription included in membership fee  Free special subscription to controlling statements  Preferential price for visits at the Controller Congress, regional conferences as well as branch conferences 4  The possibility to use the ICV Office as a competent support © International Controller Association ICV | Poznań Office
  • 5. ICV Bulletin | No. 2 | March 2012 ICV WORK GROUP SPAIN by Ulrich Müller Bosom and Piotr Buza The Spanish ICV work group gathers monthly on its meetings called “Stammtisch” in the hotel Regina in Barcelona. By organizing these meetings Ulrich Müller Bosom (interview below), the leader of the work group Spain, wants to give people the opportunity to improve their controlling knowledge. Getting people together and making them do something is all but easy, but the Spanish work group is determined to promote the controlling philosophy and values represented by the ICV. Apart from “Stammtisch” they have twice a year a funny dinner in a nice restaurant near the beach and other events such as Breakfast Meetings at Ernst&Young. perspectives, leaving no stone unturned. The event ended Creative Tension in Barcelona with a breakfast, it was after all a Breakfast Meeting, spon- sored by Ernst & Young. The breakfast proceeded in a The last Breakfast Meeting took place on February 9 at 8:30 pleasant atmosphere best suited to do a bit of networking. o’clock, sharp. As the venues for the meeting served, as The next Breakfast Meeting is due on May this year. usually, the top hall of the office of Ernst & Young Barce- lona. The hall enjoys a commanding view of Barcelona with its incredible cityscape - so the good vibes of the place im- mediately put the participants into a good mood with crea- tive tension hovering over their heads. There were 47 participants and Mr. Cyril Helbert, Vice Presi- dent Finance & Controlling from Schneider Electric Spain, the global specialist in energy management, took the floor. He took the plunge and talked about the topic that is being struggled with by all kinds of specialists worldwide: he talked about controlling in volatile times and managed to “tame this pretty large beast of a topic”. After his full of fasci- nating insights presentation the Breakfast Meeting partici- pants had a round of discussions. They looked at the issue Members of the ICV work group at their summer meeting of controlling in volatile times from all possible angles and U.M.B.: What about the language barrier, I know you An Interview with speak German, but it is probably quite an issue for the a Man with three Spanish ICV members that all materials are in German Mother Tongues U.M.B.: The language is obviously a big barrier for our members in Spain and this is mainly the reason why we What do you get by joining German don't have so many ICV members here. I hope this will character with Spanish mentality? change in the future with more content and articles in Eng- The question sounds like the begin- lish. ning of a good joke, but not this time. With this unusual mixture we get a P.B.: Are there any cultural differences in managing people in Spain and Germany? person with international edge, having three mother tongues - German, Spanish, Catalan - feeling at home in at least two U.M.B.: In Spain people aren’t used to planning in advance cultures. Ulrich Müller Bosom (photo) is his name and he is their activities as, for example, the Germans do. The Span- the head of the ICV work group Spain. The Bulletin team iards are more flexible if necessary. The Germans tend to had the pleasure to talk to him hone things to perfection, and the Spaniards do not care P.B.: How did you manage to establish in Spain an as- about it so much. But if something goes wrong, no problem, sociation with German roots? What proved to be the they look for a solution and solve the problem. In Spain peo- biggest challenge in the process? ple are used to working later than in Germany and the lunch time is longer than in Germany, for this reason in Spain the U.M.B.: The association was established in 2003 under the working day tends to be much longer than it is in Germany. name of Circulo Controller between the German Chamber of Commerce in Spain and a group of people, mainly of Ger- But in the end it’s difficult to make this kind of comparisons man origin. The idea was to bring people together to ex- because as you know, Spain is a very big country with dif- change experiences and to network. It was an informal ferent cultures and also four different languages. meeting once a month called "Stammtisch" in a Hotel in Barcelona. Later in September 2010 we had our Kick-Off- Event in Barcelona where we established the ICV work P.B. - Piotr Buza, translator/editor, ICV group Spain. We wanted to be a part of an international U.M.B - Ulrich Müller Bosom, head of the ICV work group Spain community of controllers and we wanted to provide our 5 members with the association’s knowledge. © International Controller Association ICV | Poznań Office
  • 6. ICV Bulletin | No. 2 | March 2012 CONTROLLING INTELLIGENCE ADVENTURE IN POZNAŃ, May 26-27, 2012 The Road is More Important than the Goal We are proud to announce that the special guest of the International Controller Congress in Poznań will be Sławomir La- chowski: manager, visionary of Polish banking, member of the Balcerowicz group for Polish transformation, the man behind the success of mBank and Multibank, member of various supervisory boards, named Top Manager of the year 2007 by the Manager Magazine, traveler, mountain conqueror, author of the bestseller : “The Road is More Important than the Goal.” Happiness is somebody to love, something to do and something to I was destined to experience and take active part in the funda- mental transformation of the country I hail from. It was an up- heaval on a political, industrial and social scale. The world I knew was gone. A whole new world opened up before me, I found myself doing things I had not imagined in my boldest dreams and having adventures I had not even dared to plan. More often than not I had the feeling that it is an incredible gift to live in the right place at the right time and to have an idea for how to realize your plans and deepest dreams. Now I have decided to share with others my experiences and knowledge that I earned on my full of ups and downs road. I firmly believe that it is worth doing, even if I should help others just a little. Sławomir Lachowski on his PanAmericana trip MEET THE SPECIALISTS OF THE CIA CONGRESS IN POZNAŃ Dragica Erčulj Lothar Kuhls Andrzej Derkowski Dr. Tomasz Cicirko Karol Sikora Michał Plit CRMT Institute, WEGe Managementberatung Neuca S.A., Poczta Polska S.A., Poczta Polska S.A., Lux Med Sp. z o.o., Slovenia GmbH, Poland Poland Poland Poland Germany Ulrich Müller Bosom Jakub Tatak Prof. Toomas Haldma Małgorzata Podskarbi Dr. Stefan Olech Dr. Walter Schmidt Frape Behr S.A., Lux Med Sp. z o.o., University of Tartu, Volkswagen Poznań Sp. z o.o., ODiTK Ask, Spain Poland Estonia Poland Poland Germany This year’s CIA (Controlling Intelligence Adventure) attracted many speakers, both As an Official Airline of the Congress, form Poland and abroad. They are the best specialists in their fields. The motto of LOT, a Star Alliance Member, prepared the Congress is: “Controller as a Business Partner in Volatile Times” and our for the first time a special offer for the speakers will talk about such topics as: making your company fit for change; how participants of the Congress. do modern analysis tools and methods contribute to smarter controlling?; control- ling risk management in volatile times; Controller’s Academy as way of raising cost We are happy to inform you that all our and profit awareness among production employees; ABC costing in service com- guests who would like to take up the panies. offer of LOT Polish Airlines on their way to the Congress or back, will receive a We will also discuss controlling trends, challenges and our tasks as controllers and special discount dedicated only to CFOs. We will present the future shaping themes that our ICV specialist work its participants. groups deal with, e.g.: sustainable/green controlling; quality standards in control- ling; IFRS in controlling; modern budgeting (our answer to the debate Beyond Budgeting); communication controlling and behavior-based controlling. We invite you to engage in all these topics. We kick off on 26.04 at 10:00 a.m. and 6 finish on 27.04 at 14:00 p.m. You will find all information about the venues of the CIA Congress at: www.icv.pl The Congress is sponsored by: © International Controller Association ICV
  • 7. ICV Bulletin | No. 2 | March 2012 Review of the ICV Work Group "Modern Budgeting" by Prof. Dr. Ronald Gleich On December 2, 2011 the ICV work group "Modern Budgeting" completed its work. More than 15 members met at EBS Uni- versity in Oestrich-Winkel to discuss solutions which they have worked out together, to tick off some remaining points or to talk over the Statement - the paper closing the specialist work group's activities. Academics, consultants and managers have been working The members of the five established work groups met very together for four years analyzing, assessing and publishing often, sometimes even monthly through all phases of the work in the field of Modern Budgeting. As befits engaged work group, (cf. image 1 with the presentation of various controllers, the most important results were compiled in a work groups and their leaders). One work group deeply ana- successive key performance report (cf. table 1) - a short lyzed the current state of scientific research on the issue summary on each of them will be given in this paper. "budgeting". Its aim was to collect data which could be help- ful while preparing a concept of modern budgeting. Another Overall, the ICV experts met six times. In each meeting, group critically dealt with the issue "beyond budgeting", and usually lasting one day, they discussed the development of the third work group with the requirements and solutions one approach to modern budgeting and its practical applica- from the company practice. Six comprehensive case studies tion. Three meetings took place at universities, one at the were prepared and more than 30 complementary interviews invitation of a company and two were organized by consult- were conducted with company controllers. ing companies. These three work groups built the bases for the preparation key performance indicators ratios of six principles of modern budgeting. The principles are number of work group's meetings 6 divided into two categories, as shown in table 2 (cf. "One- number of work group's members: 48 Pager" MB 2010). First the principles were developed, ex- practice 32 plained and discussed. In April 2009 at Joanneum in Graz consulting 10 the specialist work group was ready to write its first White science 6 Paper. The White Paper was published a few weeks later. number of work groups 5 number of white papers 3 number of publications: 31 books 1 book articles 16 magazine articles 10 web entries 4 Table 1: Performance Report by the Work Group "Modern Budgeting" Siegfried Gänßlen imagined the work groups as diverse teams. This suggestion could be provided thanks to the ICV members' readiness to join in and participate in the project. Almost 50 academics, consultants and managers took and are still taking part in the final works. These three groups of experts are represented in the work group's management. Prof. Dr. Ronald Gleich from EBS University headed the team, his representatives are managers (Udo Kraus, Hans- grohe AG) and consultants (Dr. Uwe Michel, Image 1: WG-members in the work group's final meeting Horváth&Partners). on 02-12-2011 in Oestrich-Winkel. recommendations for shaping simple: lean procedures, limiting to management-relevant contents, using only suitable tools and methods, only a few input values, finding optimal level of detail, "top-down" approach may also come in handy flexible: readiness for changes, sensitivities and scenarios, also relative aims in accordance with benchmarks, (rolling) forecasts, flexible and controlled regrouping of resources. integrated: strategy, planning, reporting and forecasting must be combined. Concrete, but just a few guidelines that can be derived from one another. Budget and incentive systems linked loosely. Aims should not be lim- ited to short-term ones. fundamentals: mapping the organization: concrete, explicit aims, orientation on the main objective, the organization must find short and quick ways of making decisions. mapping added value: understanding your own value added chain. Aims, bottlenecks and restrictions determine planning clearly making and communicating making aims and intentions clear, communicating the core of the plan and transforming it according to our aims: the level of performance, conveying the responsibility for implementation, forestalling planning loops through standards and top-down instructions. Table 2: Principles of "Modern Budgeting" 7 © International Controller Association ICV | Poznań Office
  • 8. ICV Bulletin | No. 2 | March 2012 It should again be emphasized that modern budgeting re- ten by the specialist work groups' experts. Four WG articles turns to the core of planning. The budget implementation contributed to publishing two other books. concept should be incorporated into the strategy, aims and managerial system. The implementation should be conse- Worth mentioning are ten further magazine articles in spe- quent, simple, and above all flexibly adaptable to the chang- cialist magazines and four longer publications in Haufe Con- ing environment and at the same time remain consistent troller-Office. In the Controller Magazine alone six articles with the strategy. Modern budgeting does not entail invent- were published, and other e.g. in the magazine Controlling ing new tools and concepts. It must be strongly emphasized or in CFOworld. A wide range of topics was covered in that there is no one modern budgeting which would be suit- these publications. Along with the basic ideas of modern able for all companies. Principles and resulting from them budgeting also special topics were dealt with and published. budgeting tools formulated by the specialist group have to There appeared such titles as: "Budgeting in the Tense Re- be tailored for the company to suit its culture and strategy. lation between Motivation and Coordination" or "Systematic Selection of IT-Solutions for Planning", to give 2 examples. Another White Paper was required to develop this idea. It Apart from distributing the output of the WG in a written was published under the title “Best Practices” in the spring form, the WG management and plenty of WG members 2011. The article discussed and outlined 12 examples of engage themselves as lecturers at various ICV controlling modern budgeting. The examples may be used as a refer- conferences (e.g. two times at the Controller Congress and ence paper for controllers and help them to better under- each time on the regional conferences in Bonn and Stutt- stand "how to work with modern budgeting". They can use it gart) or at other controlling events (e.g. more lectures in to implement modern budgeting in their own companies. planning specialist conferences organized by The third White Paper by the specialist group “IT” is cur- Horváth&Partners or in special seminars on modern budget- rently being finalized. The core objective is thereby to de- ing organized by ZfU in Switzerland). scribe an optimal IT support for modern budgeting. It should assess available tools in order to help the user select the The common conceptual work was indeed a source of much best one. pleasure and the cooperation is slowly bearing fruit, but the members of the work group agreed some time ago that: The output of a work group is not only judged by its White after working diligently for four years and producing much Papers but also by its further publications. As table 1 shows output on "modern budgeting" the work group should "put up the WG members could be called all but idle. Especially the shutters" in its best moment. A final highlight for the par- worth noticing is the joint book project "Modern Budgeting", ticipants shall be the statement "Modern Budgeting". It is which was published in volume 3 of Controlling-Guides by headed by Prof. Dr. Martin Tschandl and should be avail- the Haufe publishing house. It contained twelve articles writ- able by the next ICV Member Meeting, at the latest. Image 2: Work groups of the specialist group "Modern Budgeting" 8 © International Controller Association ICV | Poznań Office
  • 9. ICV Bulletin | No. 2 | March 2012 This is the first in the series of profiles presenting the Members of the ICV Board with tongue in cheek. Of course, we start with Chairman Siegfried Gänßlen and the turn of the rest will come in the following issues of the Bulletin. Yours Bulletin Team - in the hope that the Board has got sense of hu- mor … We hereby announce that all original pictures will be sold by auction and the bidding for Mr Gänßlen’s picture starts NOW! (to place your bids please contact ICV Office Poland: piotr.buza@icv.pl) A Down-to-Earth Man of the World by Hans-Peter Sander A.D. 2012; South-West Germany; The Black Forest; The City of Schiltach; Location: Headquarters of Hansgrohe AG Main Character: Chairman of the ICV Board Siegfried is a down-to-earth man at the helm of a globally active company, enjoying full respect of his people. Siegfried is loath to wear ties and loves Baden-Swabian cuisine. You can bump into him on the whole surface of the globe. A record worth of €1.6 million in bonuses The bathroom and sanitation manufacturer Hansgrohe AG had recorded in 2010 a turnover of €693 million and awarded its employees in the last year with a record worth of €1.6 million in bonuses. Hansgrohe CEO Siegfried Gänßlen praised on that occasion his colleagues in a way typical for him - without stint: "Without the commitment and willingness of our employees, it would not have been possi- ble. So it is only natural for us that our employees should have a fair share in the success of their company and we want you to treat these bonuses as a sign of our gratitude portrait that ICV Chairman’s "rule of the game" is to manage for your work." a company basing on ratios: "And everybody accepts it. In any case, he can always blow his whistle, and indeed "Always handle all tasks with due care" loudly. And a good ref doesn't need to make use of his pen- alty cards all too often." Siegfried Gänßlen was born in 1946 in Stuttgart. "Always handle all tasks with due care" is what his mother used to “He has got enough stamina to set high say to her little plucky lad and Siegfried has been living ac- cording to this motto since then. Add to that his high punctu- growth targets for the ICV” ality standards and you will get Siegfried's blueprint for suc- It's a real pleasure to be able to accompany Siegfried cess. Gänßlen at his work as the Chairman of the ICV Board. Af- The company legend has it that his school peers used to ter a few moments in his presence you can see that he lives say about him that "this bloke wants to breach a brick wall and breaths the ICV. He has been privately investing great with his head"; Siegfried Gänßlen as a CEO has lost not an amounts of his energy into his non-commercial, and indeed ounce of his determination and consequence. Gänßlen him- successful activities at the ICV - more often than not devot- self once said that he had been ambitious at school, but ing his already limited free time. Since May 2007 Siegfried what drove his ambition even higher was soccer. Soccer Gänßlen has been the Chairman of the ICV Board of Direc- was and still remains his great passion. He managed it once tors. He has been engaging himself voluntarily in the asso- to the 3. German league and afterwards was active as a ciation for over 30 years. He was leading the regional ICV referee - many experiences gained in that period came in work group "Südwest" for the area of Stuttgart/Blackwood, handy later in his working life: "Quickly and precisely recog- until he became in the year 2000 a member of the ICV nizing and assessing a situation is what has helped me in Board and then in 2004 its deputy Chairman. Both in his my later work", he once said in an interview for the business company and in the ICV Board Gänßlen comes across as a newspaper "Handelsblatt". down-to-earth and consequent person. He places also here much trust in his board colleagues and active members. At “A good ref doesn't need to make use of the same time he has got enough stamina to set high growth targets for the ICV. It does not come as a surprise his penalty cards all too often” that one of his main focal points is the professional interna- tionalization of the ICV, especially when you consider the Soccer jargon offers accurate expressions for describing fact that he is all the time on the move around the globe Gänßlen's ways of doing things. So as he was asked in a fulfilling his duties as the Chairman of Hansgrohe AG. Trav- magazine interview about his growth strategy for Germany eling is, by the way, his best pastime activity: to experience and Europe he used the following metaphor: "You must win different cultures in far-away regions. A down-to-earth man all matches on your home turf if you want to get to the top of of the world. 9 the table." A journalist fellow wrote recently in a newspaper © International Controller Association ICV | Poznań Office
  • 10. ICV Bulletin | No. 2 | March 2012 10 © International Controller Association ICV | Poznań Office
  • 11. ICV Bulletin | No. 2 | March 2012 Our values ICV Mission Statement we develop and represent the social image of a controller as: The ICV being a non-commercially oriented association is the biggest  a future-oriented intermediary between different interest groups within controller organization in Europe enterprises and organisations as well as between them;  an “interpreter” between the different “languages” attributable to the different perception of various tasks, responsibilities and cultural experiences as well as ICV Key Objectives discrepancies concerning the sector-specific and technical knowledge base;  a person responsible for transparency and a partner of the management in the The ICV as an active decision-making process on all management international network levels; enhances the function  a competent expert who owing to the solid of practically applied basis of generally accepted education controlling and the role remaining in line with practical requirements of the controller (e.g. IGC Certificate) embodies an independent professional image; in sharing the responsibility  a person co-responsible for “Business for successful Economics“. company management. All work groups in non-German speaking countries: Bulgaria Denko Yamboliev denko@excite.com Croatia Lublin Jasmina Očko Pawel Rafalski jasmina.ocko@kognosko.hr pawel.rafalski@icv.pl Estonia Łódź Karolina Zielińska Lithuania karolina.zielinska@icv.pl Edita Gimžauskienė edita.gimzauskiene@ktu.lt Poznań Romania Dariusz Gulczyński Hungary Bukarest dariusz.gulczynski@icv.pl Budapest 1 Cristina Hodea Ervin Nemesdy cristina.hodea@gmail.com Szczecin nemesdy@mce.hu Aleksander Socha Sibiu aleksander.socha@ramirent.pl Budapest 2 Nicoleta Thomka Andreas Kovacs n.thomka@gmx.de Toruń akovacs@mcskft.hu Andrzej Derkowski Russia andrzej.derkowski@icv.pl Poland Valentin Usenkov Gdańsk zoom@mail.ru Warszawa Robert Panufnik Karol Sikora r.panufnik@vector.com.pl Serbia karol.sikora@icv.pl Bojan Šćepanović mcb@eunet.rs Katowice Wrocław Anna Jarkulisz Honorata Ulatowska Slovenia anna.jarkulisz@arcelormittal.com honorata.ulatowska@icv.pl Dragica Erčulj dragica.erculj@crmt.com Kraków Zielona Góra Dorota Gołąb-Bełtowicz Małgorzata Lepak Spain dbeltowicz@bonifratrzy.krakow.pl malgorzata.lepak@icv.pl Ulrich Müller Bosom ulrich.mueller.bosom@gmail.com 11 Imprint Editing International Controller Association Publisher and Copyrights: Piotr Buza ICV Office Poland International Controller Association Brigitte Dienstl-Arnegger ul A.Fredry 7/1 Dr. Herwig Friedag 61-809 Poznań PL Public Relations Committee Dr. Adrianna Lewandowska Phone/Fax + 48 61 853 20 10 Hans-Peter Sander Mail: piotr.buza@icv.pl Anna Włodarczyk