The document discusses a project by MSS to help a client transition from ICD-9 to ICD-10 medical coding. MSS developed a comprehensive ICD-10 roadmap that analyzed workflows, training needs, vendor selection, system impacts, and testing strategies. The project identified all areas impacted by the transition, and determined required training for each employee role. MSS completed the project on time and on budget, and all impacted employees passed a competency test on ICD-10 codes.