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Hspi database process_mining_abstract_v01
This document provides an overview of process mining applications and case studies. It aims to create a comprehensive database of organizations that have implemented process mining techniques. So far, cases have been identified across six industries in various countries. The number of process mining projects is growing each year, with most cases in the services industry. The document was created by HSPI, an Italian management consulting firm focused on digital transformation strategies.
Hspi database process_mining_abstract_v01
- 1. HSPI SpA CONSULENTI DIDIREZIONE: BOLOGNA | MILANO | ROMA Process Mining Applications: Database overview HSPI SpA – Management Consulting Viale Aldo Moro 16 – 40127 Bologna (Italy) Tel. +39 051509861 | Fax. +39 051 509737 BOLOGNA | ROME | MILAN www.hspi.it | e-mail: info@hspi.it
- 2. - 2 - Index Goal Scope Infographic About HSPI Management Consulting
- 3. - 3 - Goal The reason for carrying out this research is to create the most complete list of all the adoptions of process mining techniques and to collect, directly from who has been involved, basic information about the utilization of this new methodology. The purpose of the study is to create a list of practical cases, no matter the specific industries and the final results, with the only aim of completeness and validity. The intended audience includes all those researchers, business analysts, managers and companies that want to implement process mining or simply explore business potentials of process mining whether to improve internal processes rather than to develop performance management practices. The final goal of this knowledge endevour is to build awareness and confidence about Process Mining techniques.
- 4. - 4 - Scope So far, the cases recorded come from companies which operate in very different industries and markets. Specifically, six industries have been identified: The firms analyzed do their businesses in many countries, characterized by significant differences in terms of competitive scenarios, political, legal and tax context. So far, the countries are: The projects can be executed under the supervision or technical support of some partners which can be universities, vendor firms, consulting firms, etc. Services Manufacturing Healthcare Chemical Utility Construction Australia Austria Belgium Colombia Denmark Finland France Germany Indonesia Italy Netherlands Portugal Spain South Africa South Corea Switzerland UK US
- 5. - 5 - Infographic The results indicates that the number of projects based on process mining techniques are getting higher every year. 0 20 40 60 Ante 2010 2011-2013 2014-2016 Cases Date In accordance to the data, the most frequent utilization are related to the companies operating in services, followed by the ones working in healthcare and manufacturing. 13% 32%51% 2% 1% 1% Industries Manufacturing Healthcare Service Utility Construction Chemical
- 6. - 6 - AboutHSPI Management Consulting HSPI SpA is a management consulting company born in 2003, based in Italy, focused on IT Governance & Management services. About 100 professionals, with processes, technology and change enablement skills, who support its customers defining their digital transformation strategy, designing their enterprise architecture, and executing organizational changes generated by ICT.