This document analyzes the human resource management practices of Trust Bank Limited. It has three objectives: to explain Trust Bank's HR practices, identify problems, and make recommendations. It finds that Trust Bank only has one permanent HR employee, is understaffed, and employees handle work for multiple companies. There is no training program and high employee turnover. Recommendations include hiring more HR support, addressing understaffing, separating company workloads, improving attendance tracking, and creating training and development plans to retain employees.

1. 1

2. Prepared by
 Suriya Mahjabin
 ID: 123-11-398

3. Presentation Topic:
An Analysis of the Human Resource Management Practices of Trust Bank
Limited

4. Objectives
•To explain human resource management practices of Trust Bank Limited
•To identify problems related to human resource management practices of Trust bank
Limited
•To make some recommendations to solve the problems

5. Human Resource Management Practices of
Trust Bank Limited

6. Continued
Terms related to Import / Export
The following terms are related to the import/export business
(A) Letter of credit (L/C)
A-1 Definition of letter of credit
A-2 Consideration of letter of credit
A-3 Types of letter of credit
A-4 Parties of letter of credit
(B) Commercial Invoice
(C) Bill of lading
(D) Certificate of origin
(E) Inspection certificate
(F) Certificate of manufacture
(G) Insurance certificate
(H) Pro-forma invoice
(I) Bills of exchange

7. Findings
 There is only one permanent employee for HR related tasks. Although FRAME THE PIXEL is a
small company and does not require a whole bunch of people for HR, but still having someone
entitled to assist the HR Manager with HR activities would have made it easier for the company to
handle all the activities related to HR.
 FRAME THE PIXEL is an understaffed company. So when needed or in case of urgent work or to
meet an early deadline, it faces lacking of working hands.
 Although FRAME THE PIXEL, OOH and IMMRM are acting as three different companies, the
same workforce is handling all the works of each company, which is creating a pressure of work.
 Although the company tries to maintain a manual attendance register, sometimes it’s hard to
maintain timeliness.
 The turnover rate is high considering the no. of employees been working there and many new
posts need to be created for the betterment of the company.
 There is no specific arrangement for training and no development plan for employees. They might
learn the tasks by doing themselves or from their previous experience or with the help of the CEO.

8. Recommendations
1) To attract more clients UCBL has to creative a new marketing strategy, which will increase the
total export import business
2) Attractive incentive packages for the exporter will help to increase the export and accordingly it
will diminish the balance of payment gap of UCBL.
3) Bank can provide foreign market reports, which will enable the exporter to evaluate the demand
for their products in foreign countries.
4) The Employees of Foreign Trade Department should have up to date knowledge about new
circular provided by BB and Customs offices.
5) UCBL should invest its fund in the profitable sector that will produce more profit for the owner of
the account so that people will attract for UCBL.
6) Foreign exchange operation of other renowned Commercial banks is more dynamic and less time
consuming. United Commercial Bank limited should take some initiative to compete with those
banks.
7) For attracting more clients United Commercial bank Limited has to create a better technology
which will increase the total export import business.
8) SWIFT service should be introduced in each and every branch of the bank, which will help to
smoothen the foreign exchange operations of the bank
9) There should be more officers appointed in the cash section and a proper instrument should be
brought to identify the fake notes which are almost impossible to identify with the current
available device though it is a matter of joy that such device will soon be arriving in near future
according to the higher official.
10) Attractive incentive package for the exporter will help to increase the export and accordingly it
will diminish the balance of payment gap of United Commercial Bank limited.

9. Conclusion
 The import or exports are motivated by the United Commercial Bank Limited to
the foreign exchange business, particularly to open the letter of credit. A letter of
credit offer advantages both to the importer and exporter. The advantages
accruing to either of the parties differ depending upon the nature of credit
opened. There are certain Common benefits accruing from the use of credit as
under. The bank should implement marketing strategy to create better quality to
present the importer and exporter. The employees of Foreign Trade Department
should up to date knowledge about new circular provided by BB and Customs
offices.