The document summarizes a study that examined the impact of the American Humanics (AH) certificate program on the nonprofit workforce. It found that AH graduates possessed stronger competencies and attributes in key areas compared to non-AH entry-level hires. HR professionals viewed AH graduates as less deficient and having different expectations. The role of AH could be improved through increased promotion of job openings to AH students and graduates. Limitations included a small sample size and potential bias towards responses from Girl Scouts HR directors.

1. An Examination of the American Humanics Certificate Program: Understanding its Impact on the Nonprofit Workforce Teresa VanHorn Heather Carpenter University of San Diego 2009 Cohen Grant

8. Respondent Demographics #people Years

10. FINDINGS

12. To what extent are the following competencies important for an entry-level candidate to possess? Entry-level Entry-level AH Nonprofit Management 62% 84% Board Management Committee Development 39 53 Community Outreach 84 90 Marketing and Public Relations 70 84 Diversity Awareness 92 100 Understanding of Nonprofit Ethics & Values 90 95 Fundraising Principles 74 74 Historical Understanding of the Nonprofit Sector 38 58 Information Management and Technology 67 84 Nonprofit Accounting and Financial Management 55 58 Program Planning, Implementation and Evaluation 80 95 Risk Management and Legal Issues 56 83 Human Resource Management 41 43 Volunteer Management 84 90 Youth & Adult Development 83 84 Career Development and Exploration 52 58

13. Which competencies are entry-level new hires deficient in? Yes or No response Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

14. The Differences between entry-level and entry-level AH Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

15. The Differences between entry-level and entry-level AH Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

16. The Differences between entry-level and entry-level AH Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

17. The Differences between entry-level and entry-level AH Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

18. The Differences between entry-level and entry-level AH Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

19. The Differences between entry-level and entry-level AH Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Nonprofit Management 62% 84% 43% 0% Board Management Committee Development 39 53 38 27 Community Outreach 84 90 30 9 Marketing and Public Relations 70 84 26 18 Diversity Awareness 92 100 30 18 Understanding of Nonprofit Ethics & Values 90 95 45 0 Fundraising Principles 74 74 43 46 Historical Understanding of the Nonprofit Sector 38 58 34 18 Information Management and Technology 67 84 11 0 Nonprofit Accounting and Financial Management 55 58 49 46 Program Planning, Implementation and Evaluation 80 95 30 27 Risk Management and Legal Issues 56 83 47 46 Human Resource Management 41 43 36 18 Volunteer Management 84 90 45 27 Youth & Adult Development 83 84 28 0 Career Development and Exploration 52 58 23 27

20. What extent are these personal attributes important for an entry-level candidate to possess? Entry-level Entry-level AH Works Well with Others 100% 100% Communication Skills 100 100 Flexibility 100 100 Employability Skills 100 100 Passion 100 100 Authenticity 96 100 Writing Skills 96 100 Voices Opinion 90 95

21. What personal attributes are entry-level new hires deficient? Entry-level Entry-level AH Entry-level Deficient Entry-level AH Deficient Works Well with Others 100% 100% 18% 10% Communication Skills 100 100 51 30 Flexibility 100 100 36 30 Employability Skills 100 100 22 30 Passion 100 100 27 0 Authenticity 96 100 16 10 Writing Skills 96 100 56 30 Voices Opinion 90 95 16 0

30. Discussion