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HP Why Commercial versus Consumer Notebooks.pdf
- 1. VS Commercial Consumer HP Confidential. Foruse by HP or Partner with Customers under HP CDA only.
- 2. Commercial Solving specific business needsand creating a tailored experience for workers in their respective fields, helping them to be more productive. HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 3. Consumer Unwavering performance and dependabletechnology to power an individual’s world, allowing them to create content and stay connected to entertainment. HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 4. Who are commercial PCsdesigned for? These collaborative professionals perform a variety of content creation, conceptual, financial, administrative and managerial tasks using office applications, video conferencing and collaboration tools – with some influence on the selection.20 Hybrid workers Meet the 37% Manage/lead my direct reports 36% Write different types of content 35% Perform administrativetasks 62% Use Microsoft 365 tools 54% Use video conferencing software 41% Use cloud storage & file sharing software What they do How they do it Who are consumer PCs designed for? These individuals require dependable technology that allows them to create content, take notes, and do research no matter where they are. They seek a cost-effective, moderate-performance laptop that is portable and secure.20 Productivity strivers Meet the 50% Work on presentations, spreadsheets 57% Watch movies, TV shows, videos 39% Communicatevia video calls 62% Use Microsoft 365 tools 92% Use collaboration & communication software 44% Subscribeto entertainment services What they do How they do it Small Business – Enterprise – IT Managers Students – At-home Creators – Families HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 5. What are commercialPCs designed for? What are consumer PCs designed for? Durability Security Services Graphics Portable Cost-effective Commercial notebooks are tailored for businesses, emphasizing durability, security features, and reliability. They often include extended warranty options and are engineered to endure frequent usage and enhance manageability for IT. Consumer notebooks are designed for personal use, emphasizing entertainment features through high- resolution displays and graphics. Often made to be more portable and cost-effective for individual use. HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 6. Commercial Level-up These are featuresthat are specific to the commercial PC portfolio. These features do not come on consumer PCs Security HP Wolf Security for Business Hardware enforced, in-the-box security protecting below, in, and above the OS Designed for managed and un-managed environments Included with every PC purchase • HP Sure Admin1 • HP Sure Click2 • HP Sure Sense3 • HP Sure Run4 • HP Sure Start5 • HP Sure Recover6 • HP Tamper Lock7 Durable construction. MIL-STD 810H testing8,9. • Drop • Functional Shock • Vibration • Dust Draft • Humidity • Altitude • High Temperature • Low Temperature • Temperature Shock Environmental testing to evaluate how well a particular piece of equipment can perform in the field. The standard outlines dozens of tests, each associated with a source of environmental stress that reflect the challenges faced by today’s professionals. • Sand • Explosive atmosphere • Freeze/Thaw • Bench Handling Shock • Crash Hazard • Transportation Shock • Solar Radiation Shock • Electrostatic Discharge Durability Services HP Warranty Services Flexible support options to keep businesses moving through extended warranty, higher- level manageability for IT admins, and extended PC hardware. Offering of 3,4, and 5-year options. • HP Essential Support: Quality remote supportto troubleshoot PC issues and device repair at an HP expert facility10 • HP Premium Support: Help customersget back to work quickly, thanks to expert remote assistance or an HP technician sent to repair your customer’s device at their location.10 • HP Premium+ Support: Limit disruptions with a smart service that includes predictive AI-powered insights, automation and proactive 24/7 support for our fastest repair— anywhere work happens.10,11 HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 7. Who are commercialPCs designed for? These collaborative professionals perform a variety of content creation, conceptual, financial, administrative and managerial tasks using office applications, video conferencing and collaboration tools – with some influence on the selection.20 Meet the Hybrid workers 35% Perform administrativetasks 36% Write different types of content 37% Manage/lead my direct reports 62% Use Microsoft 365 tools 54% Use video conferencing software 41% Use cloud storage & file sharing software What they do How they do it Small Business – Enterprise – IT Managers Commercial ONLY options • Hardware enforced, in-the-box security protecting below, in, and above the OS • Designed for managed and un-managed environments • Included with every PC purchase Security HP Wolf Security for Business • Environmental testing to evaluate how well a particular piece of equipment can perform in the field. • The standard outlines dozens of tests, each associated with a source of environmental stress that reflect the challenges faced by today’s professionals. Durability Durable construction. MIL-STD 810H testing8,9. • Flexible support options to keep businesses moving through extended warranty, higher-level manageability for IT admins, and extended PC hardware. Offering of 3,4, and 5-year options. Services HP Warranty Services10,11 HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 8. Commercial PCs Securityfeatures HP Wolf Security for business The world’s most secure PCs • Hardware enforced, in-the-box security protecting below, in, and above the OS • Designed for managed and un-managed environments • Included with every PC purchase Work without worry HP Sure Sense,3 HP Sure Click,2 and HP Sure Run4 provide resilient layers of security, built on zero trust principles, that allow you to work with confidence and relieve you from acting as a "security sensor." Anytime, anywhere OS recovery You have the power to restore the OS from anywhere without IT intervention and internet connection with HP Sure Recover Gen46 to get back up and running fast. Self-healingfirmware Avoid potential downtime caused by firmware attacks or corruption with HP Sure Start,5 the world’s first self-healing BIOS that restarts with a safe copy of the BIOS if an attack or corruption is detected. • Intel Hardware Shield13 • Intel BIOS Guard • AMD Memory Guard • AMD Secure Processor • Microsoft Secured Core12 – Secure Launch – Virtualization-Based Security for OS – Cloud-based recovery • HP Sure Admin1 • HP Sure Click2 • HP Sure Sense3 • HP Sure Run4 • HP Sure Start5 • HP Sure Recover6 • HP Tamper Lock7 Security HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 9. The real challengeof building thin, light, and powerful is to remember where this device will be used – in a mobile environment – a moving environment. Quality can’t be sacrificed for anything. Undergoes 19 MIL-STD 810H tests8 120k Hours HP Total Test Process9 Durable construction HP Confidential. For use by HP or Partner with Customers under HP CDA only. Built to last Durability Commercial only
- 10. HP Confidential. Foruse by HP or Partner with customers under HP CDA only. 10 Why HP Support Services: Flexible support options to keep business moving Extend the life of your HP PCs and save money on your hardware expenses, while also reducing your carbon impact.14,15 Prevent costly device downtime with easy-to-choose device support tiers. Focus on running your business while employees remain productive and happy. Services / Warranty Commercial only
- 11. Go beyond standarddevice warranties with 3 simple Care Pack options for enhanced support HP Confidential. For use by HP or Partner with customers under HP CDA only. 11 Additional support, affordable price Depend on quality remote support to troubleshoot PC issues and device repair at an HP expert facility.10 Fast IT support, where your customers need it Help customers get back to work quickly, thanks to expert remote assistance or an HP technician sent to repair your customer’s device at their location.10 Avoid disruptions with predictive support Limit disruptions with a smart service that includes predictive AI- powered insights, automation and proactive 24/7 support for our fastest repair— anywhere work happens.10,11 HP ESSENTIAL SUPPORT HP PREMIUM SUPPORT HP PREMIUM+ SUPPORT (formerly HP Active Care) Services / Warranty Commercial only
- 12. HP Hardware SupportPackages *24/7 phone support available in English only. ** Availability of add-ons varies by package. 12 HP Confidential. For use by HP or Partner with customers under HP CDA only. REPORTING THE INCIDENT RESPONSE TIME SERVICE DELIVERY INCLUDED FEATURES OPTIONAL ADD-ON CAPABILITIES** 3 Years 4 Years 5 Years ✓ Device health monitoring11 ✓ Predictive Analytics dashboard11 ✓ Proactive Issue Prevention ✓ End user alerts ✓ IT ticketing automation Remote issue diagnostic Offsite repair (Pickup or Return to Depot) Remote issue diagnostic ✓ Onsite repair Remote issue diagnostic Onsite repair ✓ Next Business Day response14 Next Business Day response14 Up to 10 business days14 24 hours, 7 days a week via web* 24 hours, 7 days a week via web* Accidental Damage Protection Defective Media Retention Device Life Extension Travel Support Support for Peripherals (Solution Care Pack) REMOTE SUPPORT 9 hours, 5 days a week online chat ✓ Live phone support ✓ 24 hours, 7 days a week online chat Live phone support 9 hours, 5 days a week online chat & phone support Accidental Damage Protection Defective Media Retention Device Life Extension ✓ Travel Support ✓ Support for Peripherals (Solution Care Pack) 24 hours, 7 days a week via web* ✓ Prioritized support access ✓ Automated ticketing Accidental Damage Protection Defective Media Retention Device Life Extension Services / Warranty Commercial only SERVICE EXECUTION HARDWARE & DATA PROTECTION COVERAGE LENGTH 3 Years 4 Years 5 Years 3 Years 4 Years 5 Years Essential Affordable remote support with offsite repair Premium Rapid response with onsite repair Premium+ (formerly HP Active Care) Rapid response with onsite repair and device health monitoring
- 13. Processor Memory Storage Operating system Security Latest generationIntel® Core Ultra 5 and 7 processors16 (non-vPro) Up to 32 GB DDR5-5600 SDRAM17 (upgradeable after purchase) 256 GB / 512 GB / 1 TB PCIe® 2280 NVMe Value M.2 SSD Windows 11 Pro HP Wolf Security for Business18 Latest generation Intel® Core Ultra 5 and 7 processors16 Spec to spec comparison 512 GB / 1 TB PCIe® Gen4 NVMe Performance M.2 SSD Dual channel memory support Up to 32GB LPDDR5x-7467 MHz RAM (onboard) Windows 11 Home McAfee LiveSafe (30-day trial) Graphics Integrated: Intel® MTL Graphics, NVIDIA® GeForce® RTX 2050 (4 GB DDR6 dedicated) Hybrid Graphics. Intel® Graphics NVIDIA® GeForce® MX570 A (4 GB GDDR6 dedicated) AMD Ryzen 7000 Series R3/R5/R7 (non-Pro)19 AMD Ryzen 8000 Series R5/R719 Up to 32 GB DDR5-4800 SDRAM17 1Up to 16 GB LPDDR5-6400 MHz RAM (onboard)(OLED) Integrated AMD UMA Radeon Graphics (No discrete option) AMD FreeSync AMD Radeon Graphics HP ProBook 460/465 G11 Commercial HP Pavilion Plus 16 Consumer HP Confidential. For use by HP or Partner with Customers under HP CDA only.
- 14. Final Summary BetweenCommercial andConsumer PCs, it’s important to purchase the right one for the right job. Commercial PCs are specifically created to enhance the worker experience and provide essential components that are not targeted on consumer PCs. The ability to create the perfect fleet of computers that match your workers needs through stronger spec options, physical durability,and a robust security portfolio. HP Confidential. For use by HP or Partner with Customers under HP CDA only.