Taobao is like the Chinese version of eBay where various goods can be found for much lower prices. It has two main sections - Taobao for consumer to consumer sales with cheaper but less reliable sellers, and Tmall for business to consumer sales with official stores and higher but more secure prices. The document recommends using a buying agent who can help navigate Taobao, communicate with sellers, and handle combined shipping to make the process easier, especially for those with limited Chinese skills. It provides details on how to sign up and use the buying agent service Ezbuy, which purchases items on the user's behalf and ships them to warehouses in China before consolidating and shipping to Singapore.