How to cut down cost in Banking with improved efficiencies
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HCL BPO managed Deposit and Credit Card functions of a large European Bank’s UK operations end-to-end. HCL has increased process efficiencies in the operations and reduced TCO for the Bank
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DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
TrustArc Webinar - 2024 Global Privacy Survey
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
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How to cut down cost in Banking with improved efficiencies
- 1. Case Study Managing U.K. Bank Accounts for A European Bank Achieved a cost savings of 40% with an improved process efficiencies Copyright © 2014 HCL Technologies Limited | www.hcltech.com
- 2. Business Problem Client: European bank that manages its U.K. operations separately from its domestic banking business Its UK business comes from JV which manages in excess of 1 million deposits and customer cards. • Reduce costs further and move to transactional based pricing from first year of the engagement Cost Reduction End-to-end Service • Make over all service sing and dance on more holistic and end-to-end basis • Bring in process efficiencies and ability to service new products Efficiency and New Product Client’s Objectives 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
- 3. Business Solution • Set up data centers operational in UK and implementing workflow • Setting up a Citrix farm to enable customer data held in UK • Replace existing workflow solutions across various process by customizing HCL’s TOSCANA workflow • Manage both credit and cards and deposits of the client end-to-end • HCL used its current delivery centers in Welwyn Garden City – mailroom operations Belfast & Kilkenny – contact center operations Chennai & Noida – data entry and processing 3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
- 4. Key Benefits • The new service achieved a cost reduction of 40% • More efficient management of processes and the move to a transactional pricing model • HCL TOSCANA workflow facilitates provision of daily statistics such as the amount of money received, together with a single view of the customer, for banking products • Facilitates the introduction of new products; changes to the workflow to introduce a new banking product with in 2 Week timescale CLICK TO DOWNLOAD CASE STUDY 4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com