Hongdefa Machinery Co. sent engineers to Africa to install flour milling machines for customers despite challenges from the COVID-19 pandemic. Engineers faced difficulties like limited flights, vaccine requirements, visa applications, and strict testing and quarantine measures both in Africa and upon returning to China. Hongdefa bore significant expenses to support customers and complete installations, though it was difficult. Their goal was to help customers start production smoothly.

1. SHIJIAZHUANG HONGDEFA MACHINERY CO., LTD
WUMA SHAN INDUSTRIAL AREA, ZANHUANG,SHIJIAZHUANG,CHINA
Post Code: 050034 Tel: +86 153 2112 7991 Fax: 0086-311-87910068
How does Hongdefa send engineers to Africa under severe epidemic conditions
In the past 2019 and 2020, hongdefa and hongdefa customers have had a very difficult
period.
In these 2 years, although our hongdefa has won the hearts of customers and a large
number of maize mill machine and wheat flour milling machine orders with excellent
quality.
However, after the arrival of many customers' flour milling machines, they were
delayed to install, which caused our installation pressure to double.
Due to the epidemic, there are few flights, and even many flights have been
suspended. The epidemic in China and the epidemic in Africa have prevented our
Chinese engineers from going to Africa to complete the flour mill machines
installation work.
Although we have done a lot of work online to guide the customer's local engineers in
the maize and wheat flour mill machines installation work, such as sending all the
installation drawings to the customer, doing a lot of 3D drawings and animations,
videos, and even direct face-to-face video guidance installation, but still can’t
completely solve this installation problem.
For example, the installation of 300T/24H corn mill machine, 120T/24H maize
milling machine, 100T/24H wheat milling machine in Zimbabwe, many sets of
100T/24H maize mill plant and wheat flour milling plant in Ethiopia, 120T/24H corn
milling machine in Swaziland, 150T/24H maize milling plant in Malawi, etc. huge
and complex projects that local African engineers cannot complete independently.

2. SHIJIAZHUANG HONGDEFA MACHINERY CO., LTD
WUMA SHAN INDUSTRIAL AREA, ZANHUANG,SHIJIAZHUANG,CHINA
Post Code: 050034 Tel: +86 153 2112 7991 Fax: 0086-311-87910068
The huge pressure of installation caused both hongdefa's engineers and the customer's
local engineers a headache.
Fortunately, at the beginning of 2021, China had vaccines. We Hongdefa received the
vaccine as soon as possible, and all employees were vaccinated.
At the beginning of 2021, the epidemic has also eased due to the vaccine. Flights are
gradually recovering and increasing.
Our hongdefa also sent engineers to Africa to install maize and wheat flour milling
machines at the first time.
However, headaches also follow.
Such as expensive air tickets and meeting all the requirements for taking a flight.
Expensive air tickets have put a lot of pressure on our Hongdefa customers. For the
benefit of our customers, we Hongdefa decided to check the number of appointed
engineers to reduce the customer's effort. The reduction in the number of engineers
does not mean that the work will be reduced. On the contrary, the workload of the
engineers will be greatly increased, but the decision is worthwhile.
Engineers need to apply for visas to Africa, and the embassy is very strict during this
special period, which directly leads to the need for us to spend a lot of time to obtain
visas.
Before taking a flight, engineers must do nucleic acid testing within 48 hours.
Time review is very strict, all we need to strictly enforce.
In addition, there are different requirements of various airlines.
The moment our Hongdefa engineers got on the plane, their journey had just begun.
The smooth completion of the maize and wheat flour mill machine installation is
something everyone is looking forward to.
Let our customers' machines run smoothly and put into production, is our ultimate
goal.

3. SHIJIAZHUANG HONGDEFA MACHINERY CO., LTD
WUMA SHAN INDUSTRIAL AREA, ZANHUANG,SHIJIAZHUANG,CHINA
Post Code: 050034 Tel: +86 153 2112 7991 Fax: 0086-311-87910068
When the engineers finished their work and was about to return home, another
journey began.
We need to do nucleic acid testing locally with the help of our customers. After
boarding the plane, you need to land in the transit country and do the nucleic acid test
again. If the airport of the transit country does not have this capability, our engineers
need to stay in the transit country for 3 days and 2 nights to wait for the test results.
The expenses in transit countries, such as accommodation, meals, testing, and
transportation expenses, are all borne by Hongdefa.
At the moment the engineer landed in China, the airport bus will take the engineer
directly to a specially isolated hotel for 14 days. After the quarantine, the engineer
returned to his hometown and was quarantined in the hospital for 7 days before
returning to his home.
All the above expenses shall be borne by hongdefa and the customer.
Although it is hard and difficult to go to Africa for installation and other work,
everything we have done is worthwhile because we have been recognized by our
customers and have given them great business help.
The success of their business is our Hongdefa happiest thing.
#flourmillmachine #maizeflourmillingmachine #cornmillingmachinery
#maizemillingplant #hongdefa
Hongdefa Vanisa
0086 13933068531
vanisa@hdfmill.com
www.maizewheatmill.org