Digital technology is rapidly changing the face of the commercial collections, finance and credit departments. As technology evolves, and the amount of available data increases exponentially, the role of the Corporate Credit Manager continues to be redefined.

1. How digital evolution is
changing commercial
collections

2. More than account
management
Today’s environment calls for:
• strong analytical skills
• excellent communication
• strong interpersonal skills
• negotiation skills
• a thorough knowledge of IT in a high transaction environment

3. Commercial collections in
a digital era
Faster and cleaner interactions
Changing the way internal accounting processes are managed
64% of all companies have system enhancements on their list of annual
benchmarks

4. Managing your
commercial collections
team
• In addition to mastering new digital tools, Financial Directors are
also expected to develop their teams’ abilities
• Emphasis on finding the right talent and driving digital skills

5. Data analysis drives credit
decisions
• Effective decision making relies on full visibility
• Deeper and better access to the right data is vital
• Working closely with vendors to inform decisions is a must
Our in-depth reporting is helping our clients evaluate the
credit risk and make-up of their bad debt write-offs