Nick checks into the mysterious Hotel California after hearing its praises on the radio. At the hotel, Ralph, the concierge, warns Nick that guests never want to leave. That night, Ralph introduces Nick to Charlotte at the hotel bar. Nick and Charlotte connect, though Nick wakes with a terrible hangover in Charlotte's room with no memory of the previous night. He realizes he has fallen for Charlotte and wonders if she is what he has been searching for all along, though worries remain about the strange hotel and his inability to leave.