SlideShare a Scribd company logo
HEY OLIVE GARDEN, 
AND STARBOARD VALUE
We are sorry 
you had to sit through this...
Sitting through that 
might have been worse than this...
No disrespect. Don’t get us wrong. 
It’s a damn good game plan.
At least it looks like one 
considering it’s 294 slides long.
Someone put in a lot of time 
compiling all that data and information.
The printout must have been massive!
We just feel it could have used 
some help and a touch of finesse.
We feel it could have used 
some help and a touch of finesse. 
like this...
breadsticks 
just one example of food waste 
Olive Garden is famous for its unlimited 
breadsticks, but poor execution around this 
signature item we believe both increases 
costs and hurt the guest experience.
menu has become far too complex 
“I thought the menu selection was very large, 
almost too many options.” 
62 
70 72 
89 
96 
d d 
- Olive Garden Customer
we believe olive garden needs to improve 
the experience, service, and food quality. 
RATINGS FROM 9.2012 TO 9.2013 
AVERAGE RATING: 3.46 
OLIVE GARDEN: 3.0
spanish style 
tapas 
olive garden 
no longer serves 
authentic italian food.
“...the actual dish 
was barely edible...” 
lasagna fritta 
olive garden 
website display 
served at new york 
olive garden
OH 
, BTW, why doesn’t the 
“Olive Garden” have one of these...?
And why are you not in Hawaii, 
yet your commercials still run here?
Just some food for thought : )
Next time maybe we can help! 
@empoweredpres

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HEY Olive Garden! We are sorry... #PowerPoint #OliveGarden #Darden #StarboardValue

  • 1. HEY OLIVE GARDEN, AND STARBOARD VALUE
  • 2. We are sorry you had to sit through this...
  • 3.
  • 4. Sitting through that might have been worse than this...
  • 5.
  • 6. No disrespect. Don’t get us wrong. It’s a damn good game plan.
  • 7.
  • 8. At least it looks like one considering it’s 294 slides long.
  • 9.
  • 10. Someone put in a lot of time compiling all that data and information.
  • 11. The printout must have been massive!
  • 12.
  • 13. We just feel it could have used some help and a touch of finesse.
  • 14.
  • 15. We feel it could have used some help and a touch of finesse. like this...
  • 16. breadsticks just one example of food waste Olive Garden is famous for its unlimited breadsticks, but poor execution around this signature item we believe both increases costs and hurt the guest experience.
  • 17.
  • 18. menu has become far too complex “I thought the menu selection was very large, almost too many options.” 62 70 72 89 96 d d - Olive Garden Customer
  • 19.
  • 20. we believe olive garden needs to improve the experience, service, and food quality. RATINGS FROM 9.2012 TO 9.2013 AVERAGE RATING: 3.46 OLIVE GARDEN: 3.0
  • 21.
  • 22. spanish style tapas olive garden no longer serves authentic italian food.
  • 23.
  • 24. “...the actual dish was barely edible...” lasagna fritta olive garden website display served at new york olive garden
  • 25. OH , BTW, why doesn’t the “Olive Garden” have one of these...?
  • 26.
  • 27. And why are you not in Hawaii, yet your commercials still run here?
  • 28.
  • 29. Just some food for thought : )
  • 30. Next time maybe we can help! @empoweredpres