The document compares pricing for various help desk software options, including Freshdesk starting at $25/agent/month, LiveAgent with the first agent free and plans from $199/agent/month, and Zendesk at $100/agent/month. It then highlights features of LiveAgent such as including helpdesk, live chat, and phone support for the price of one product, automating customer support even when offline, and receiving queries from various channels like email, voice, social, and chat. LiveAgent offers over 175 help desk features including ticketing, live chat, social networks, a knowledge base, rules, SLAs, and automation, with an intuitive user interface and mobile apps.