The document provides step-by-step instructions for creating a customer account and submitting a support ticket on a help desk system. It outlines how to register by providing an email, password, name, and phone number. It then explains how to log in, create a new issue ticket, select an issue type and assignee, and add details. Finally, it describes various dashboard views that show the status of issues, employees' tasks, and reports.

1. HELP DESK INTERGRATED.com

2. How to create an customer account? http://helpdesk .gpsintegrated .com CLICK ON ADMINSTRATION PANEL

3. REGISTER PUT EMAIL ID PUT PASSWORD OF EMAIL ID PUT USER FIRST NAME AND LAST NAME PUT MOBIL NO: CLICK ON SUBMIT

4. NOTIFICATION ON REGISTERING CLICK ON THIS LINK FOR NOTIFICATION Click here for link notification

5. LOGIN PAGE PUT YOUR USER NAME PUT YOUR PASSWORD CLICK ON SUBMIT

6. After login page

7. Create an NEW Issue Click On Create an Issue

8. Subject Of issue Descriptio Of issue Customer details

9. Select trouble ticket Type of issue Customer can known Current Status of issue Date of completion Issued by customer Option for submit File related Issue STATUS OF COMPLETED PERCANTAGE OF ISSUE

10. SELECT PERSON TO ASSINGNED WORK SELECT CATEGORY OF ISSUE

11. View all Issue Click on View all issue

12. Inline add Put all details Of issue After putting details Of issue click on save all

13. DASHBOARD SHOW STATUS OF ISSUE ASSINGEDT O EMPLOYEE DETAILS AND STATUS OF LATEST ISSUE

14. Click on Others and click on status report Show status of all issue At current

15. Assigned employee task Current status all Issue to employee

16. Issue summary It represent date Last update issue It will Current Status of I issue

17. TRACKER CATEGORY TRACKER CATEGORY SECTIO SHOW ALL DETAILS LIKE 1> TASK CATEGORY 2>DESCRIPTION 3>ID

18. CATEGORIES CHART IT DENOTE COUNT OF DIFFERENT CATEGORY

19. FOLLOW UPS IT WILL DENOTE FOLLOW UPS OF ISSUE LIKE 1> STATUS 2>FOLLOW UPS DESCRIPTION 3>AND RATINGS OF DESCRIPTION

20. CATEGORIES CHART IT DENOTE COUNT OF DIFFERENT CATEGORY

21. STATUS CHART IT WILL CHART REPERSENTATION OF DIFFERENT CATEGORY

22. ISSUE SUMMARY IT WILL REPERSENT 1> LAST UPDATE ISSUE 2> PERSENT STATUS OF TASK 3> SHOW NAME CUSTOMER

23. MAXIMUM ASSIGNED TO IT WIIL SHOW MAXIMUM TASK ASSIGMENT TO EMPLOYEE

24. MAXIMUM OPENED ISSUE IT WILL DENOTE CHART REPERSENTATION OPENED ISSUE BY EMPLOYEE

25. Issue creator It will Be chart Repersentation Issue creator

26. Employee Task Statuses Day wise statuse repersenattion Of issue of each employee

27. Tracker Issue Show all details Of tracker issue

28. Project Tracker It will denote the status Of particular project

29. Tracker issue

30. Settings ( email setting) Put Email address Update message

31. sms Put mobile No: message

32. Ticket ID ON EMAIL SHOW DETAILS OF ISSUE AND TICKET ID CLICK HERE TO OVER VIEW ON ONLINE