Experience with Health Insurance Applications at CIGNA, The Equicor and The AXA/Equitable.

1. JOAN C KELLY
Tampa, FL 33610
jckelly1201@yahoo.com
H: 813-663-9634 http://www.linkedin.com/in/joanckelly C: 727-946-0738
HEALTH INDUSTRY ADDENDUMN
CIGNA, New York, NY
Total Quality Management Manager
Deployed continuous process improvement program and principles within CIGNA’s Group Health IT
Division located in Bloomfield, CT and New York, NY locations.
EQUICOR, New York, NY
Manager of Technical Training
Developed and designed IT Training Programs for in-house development staff. Managed technical
training for 400+ IT professionals across 4 sites. Significantly reduced training costs by 25% through
vendor negotiation and high volume discounts.
Business Systems Analyst
Determined internal health care application technology needs. Designed and developed business
systems specifications, created test plans and conducted user testing to insure application components
met business needs. Designed and delivered user community training on new technology/applications.
The AXA – The Equitable, New York, NY
Business Systems Analyst
Determined user community’s technology needs designed/developed/tested internal group health care
applications. Designed and delivered user community training on new technology/applications.
Supervisor – Small Group Insurance Department
Managed a team of 7 administrative and medical underwriters who were responsible for administering the
insurance plans for group insurance clients and determining the insurance viability of new group
insurance candidates to the plans.
Medical Group Insurance Underwriter
4 years experience as a medical group insurance underwriter responsible for determining the viability of
group insurance candidates.