E-commerce is one of every of the foremost happening industries straight away. The business was rising since the main target on ‘Digital India’ move by the govt. however, the restrictions obligatory by the pandemic propelled it to a very different high. The Indian e-commerce market is predicted to grow to US$ 111.40 billion by 2025 and there's very little doubt that aid can take the lead. Here square measure a couple of trends that drove the expansion of aid ecommerce since the start of the pandemic: GAINING THE TRUST OF CUSTOMERS AND MEDICAL PROFESSIONALS. With the prolonged restriction on movement throughout and once internment, online platforms came to the rescue of medical professionals and hospitals by meeting all their wants. This competes for a big role in reducing the trust deficit between the medical professionals and also the e-commerce business — the previous trusty the latter, serving quality merchandise promptly that saved lives and limbs. The trust garnered by online pharmacies can play a very important role within the growth of aid e-commerce in India also as in alternative countries. client reviews on the merchandise and online promoting are driving the demand for aid ecommerce as customers simply trust online articles and blogs on merchandise, remedies, and diseases, among others. consecutive few years square measure possible to witness a colossal overhauling of e-commerce operations for aid merchandise. ACCESSIBILITY OF PRODUCTS. Ease of access has perpetually been the mainstay of e-commerce services and its main USP. within the aid sector, this attribute has become quite useful because it permits patients to flick through a store will that may be accessed any time of the day and one can get merchandise delivered while not deed the comfort of their homes. This has shifted the management from the sellers to the client, forcing vendors to figure up their client expertise through facilities such as same-day delivery and direct-to-door providers. till a couple of years alone, such facilities came for a premium. Some e-commerce platforms are providing chat services and periods of time patient support to confirm the shoppers derive higher worth. CONSOLIDATION BENEATH LARGER BRANDS. The bigger business homes have grabbed the growing quality of reliance on e-commerce platforms for aid wants and selected to form them a ’segment’ of their business. If we decide to overlook the dominance issue, the trend could be a healthy one because it ensures a gentle flow of funds accessible to e-commerce portals while not awaiting capitalist funding. It additionally saves the promoting efforts as being a part of a bigger cluster is an associate degree impetus enough to achieve a message. ARTIFICIAL INTELLIGENCE. AI is one such technology that has its application in nearly every business and aid eCommerce is not different.