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Accelerate development cycles with intelligent automation in test and production
Optimize digital performance across applications, devices, and networks
Automatically surface insights with practical, context-aware AI and analytics
Business Challenges & Opportunities
Solution & Benefits
There are many hurdles to delivering flawless digital experiences — that are seamless, personalized,
and immersive — to engage, attract, and retain customers in global markets.
Combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven
performance and quality of experience analytics for mobile, web, audio, and video, HeadSpin empow-
ers app teams to assure optimal digital experiences throughout the development lifecycle while:
HeadSpin empowers development, QA,
Operations, and product teams to assure optimal
mobile, web, audio, and video experiences
throughout the app lifecycle.
Test and analyze your
applications on real devices
around the world
With HeadSpin, your product managers, SREs, developers, QA/release engineers, and support
professionals can collaborate seamlessly to
Multiplying new revenue streams
Increasing customer satisfaction
Expanding business agility and delivering innovative offerings
Lowering costs of operations and demonstrating ROI
Fewer hours spent
on QA for new releases
Reduction in number of
production issues
Faster development cycles Faster in-app load times
68% 90% 30% 60%
HeadSpin customers have seen the following outcomes:
What makes HeadSpin unique?
HeadSpin Digital Experience Insights Platform
Code, API, and packet visibility for
end-to-end critical user journey analysis
Computer vision-based KPIs for
measuring digital experience &
audio/video QoE
AI-powered actionable insights into
mobile and web application perfor-
mance
Reference-free video MOS and spinner
detection based on supervised learning
ML models
No SDK or code instrumentation
required
Deploy anywhere with HeadSpin’s purpose-built patented
appliance that is secure and portable (for on-premises,
cloud-hosted or hybrid deployment)
Real SIM-enabled devices, real locations, real networks
(not emulators or simulations)
Hosted on-demand infrastructure deployed globally in 70+
countries/100+ locations
Numerous browsers and device types supported, incl.
phones, tablets and OTT media
Native Appium/Selenium support—no script modifications
or vendor lock-in
Major contributor to open-source Appium testing
framework
About HeadSpin: Founded in 2015 and headquartered in Sunnyvale, CA, HeadSpin is backed by
top-tier investors, including ICONIQ Capital, Google, Nexus, Telstra Ventures, Ericsson and others.
Learn more at headspin.io.
Test Execution Data Collection & ML Models Insights to Actions
Data Collected From Real Devices
Deployed across global locations
● AI Analysis
● Issue Detection
● Root Cause Analysis
● Regression Intelligence
● Dashboards
● Actionable Insights
● Alerts for critical KPIs
100 locations, 70 countries
On-Prem, HS Cloud, BYOD
130 Data KPIs
App,Device,OS,Network,Edge
Product,Eng,Test,Ops
Collaboration
HeadSpin Device Ecosystem:
Test Devices (Smart TVs, Gaming
Consoles, Set Top Boxes, Mobile
Phones and Tablets, Web
Browsers, OTT Devices)
HS Appliance
Access devices via
Remote control
UI/debug bridge
postgreSQL
Data pipeline/Replica DB
Headspin
ML & Data
Science
Platform
Super Admin
Headspin Session
Session Impact Curve
Performance Issue Categories Performance Issue Cards
Headspin Performance Dashboard/Analytics
High
Low
Waterfall UI Burst UI
London
HSPA EE
Connection Reuse
18.07s
Low Page Content
7.20s
Slow Server
3.30s
Slow TLS
2.92s
Duplicate Messages
1.89s
Slow Downloads
1.13s
6.20s
Impact
83
ISSUES
7
ISSUES
8
ISSUES
10
ISSUES
5
ISSUES
16
ISSUES
Connection Reuse Slow Server Duplicate Messages Slow Downloads
Slow TLS
Low Page Content
fastlane.rubicon...
cm.g.doubleclick...
servedby.flashtal... secure.adnxs.com googleads.g.dlou... s0.2mdn.net
1.3s 1.8s 268ms 1.25s 155ms 1.32s
Time Impact(All Issues) Time Impact(Selected Issues) Request for More Issues

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HeadSpin Overview.pdf

  • 1. Accelerate development cycles with intelligent automation in test and production Optimize digital performance across applications, devices, and networks Automatically surface insights with practical, context-aware AI and analytics Business Challenges & Opportunities Solution & Benefits There are many hurdles to delivering flawless digital experiences — that are seamless, personalized, and immersive — to engage, attract, and retain customers in global markets. Combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance and quality of experience analytics for mobile, web, audio, and video, HeadSpin empow- ers app teams to assure optimal digital experiences throughout the development lifecycle while: HeadSpin empowers development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle. Test and analyze your applications on real devices around the world With HeadSpin, your product managers, SREs, developers, QA/release engineers, and support professionals can collaborate seamlessly to Multiplying new revenue streams Increasing customer satisfaction Expanding business agility and delivering innovative offerings Lowering costs of operations and demonstrating ROI Fewer hours spent on QA for new releases Reduction in number of production issues Faster development cycles Faster in-app load times 68% 90% 30% 60% HeadSpin customers have seen the following outcomes:
  • 2. What makes HeadSpin unique? HeadSpin Digital Experience Insights Platform Code, API, and packet visibility for end-to-end critical user journey analysis Computer vision-based KPIs for measuring digital experience & audio/video QoE AI-powered actionable insights into mobile and web application perfor- mance Reference-free video MOS and spinner detection based on supervised learning ML models No SDK or code instrumentation required Deploy anywhere with HeadSpin’s purpose-built patented appliance that is secure and portable (for on-premises, cloud-hosted or hybrid deployment) Real SIM-enabled devices, real locations, real networks (not emulators or simulations) Hosted on-demand infrastructure deployed globally in 70+ countries/100+ locations Numerous browsers and device types supported, incl. phones, tablets and OTT media Native Appium/Selenium support—no script modifications or vendor lock-in Major contributor to open-source Appium testing framework About HeadSpin: Founded in 2015 and headquartered in Sunnyvale, CA, HeadSpin is backed by top-tier investors, including ICONIQ Capital, Google, Nexus, Telstra Ventures, Ericsson and others. Learn more at headspin.io. Test Execution Data Collection & ML Models Insights to Actions Data Collected From Real Devices Deployed across global locations ● AI Analysis ● Issue Detection ● Root Cause Analysis ● Regression Intelligence ● Dashboards ● Actionable Insights ● Alerts for critical KPIs 100 locations, 70 countries On-Prem, HS Cloud, BYOD 130 Data KPIs App,Device,OS,Network,Edge Product,Eng,Test,Ops Collaboration HeadSpin Device Ecosystem: Test Devices (Smart TVs, Gaming Consoles, Set Top Boxes, Mobile Phones and Tablets, Web Browsers, OTT Devices) HS Appliance Access devices via Remote control UI/debug bridge postgreSQL Data pipeline/Replica DB Headspin ML & Data Science Platform Super Admin Headspin Session Session Impact Curve Performance Issue Categories Performance Issue Cards Headspin Performance Dashboard/Analytics High Low Waterfall UI Burst UI London HSPA EE Connection Reuse 18.07s Low Page Content 7.20s Slow Server 3.30s Slow TLS 2.92s Duplicate Messages 1.89s Slow Downloads 1.13s 6.20s Impact 83 ISSUES 7 ISSUES 8 ISSUES 10 ISSUES 5 ISSUES 16 ISSUES Connection Reuse Slow Server Duplicate Messages Slow Downloads Slow TLS Low Page Content fastlane.rubicon... cm.g.doubleclick... servedby.flashtal... secure.adnxs.com googleads.g.dlou... s0.2mdn.net 1.3s 1.8s 268ms 1.25s 155ms 1.32s Time Impact(All Issues) Time Impact(Selected Issues) Request for More Issues