The document presents an overview of Hansen Group, a leading shipping agent in Taiwan established in 1988, which provides services including ship agency, husbandry, crew changes, and bunkering. It discusses the company's operations, team members with extensive experience, and overseas business entities. Performance analyses show Hansen Group handled over 1,000 port calls in 2013, primarily in Kaohsiung, Taichung, and Mailiao ports.

1. HANSEN GROUPPRESENTATION TO PRINCIPALS
Mr. Raymond Lee – Kaohsiung head office
2014

2. THE CONTENT
Agenda01
Aboutus02
Services03
Analysis04
Discussion05
Of the presentation.
Detail about our company.
Our business scope
Performance
overview.
Comments and Q&A.

3. About Us
DETAIL ABOUT OUR COMPANY

4. 1 1
1988
FOUNDED IN KAOHSIUNG BY 5 PARTNERS IN

5. We Carved Our
Own History
1988
Hansen was founded
in November 1988.
1990
Merged Mars
shipping agencies.
1990
Representing as
exclusive agent for Hoyer
Global Transport in
isotank container
distribution in Taiwan.
2002
• Setup Sovereign
base logistics in
Phnom
Penh, Cambodia
• Acquired
navigation rights on
Mekong River.
2002
Setup Hansen
Logistics Corp. for
freight forwarding
business.
2005
Taipei & Shanghai
offices launched.
Taipei office mainly
functional as
marketing arm and
Shanghai office offers
give general agency
services for ship
owners.
Hansen International Agency Co., Ltd. is the leading shipping agent in
Taiwan, formerly known as Hansen Shipping Agencies Co., Ltd., established in
November 1988, and provides world-class services with outstanding knowledge and
experience based on ISO 9001-2008.

6. We Carved Our
Own History
2006
• Setup Vietnam
representative
office in Hochiminh
city.
• Strategically joint
venture with
V.Ships Singapore
for agency
business in Asia.
2006
ISO certified
(#27Q12945)
2009
Flexibag service of Hoyer
Global Transport
launched in Taiwan.
2009
Representing agent
for Zim Line in
Cambodia.
2010
Acquired foreign
direct invest business
license in Vietnam.
2012
Representing agent
for InterAsia Lines in
Cambodia
Ship agency services are comprised of professional port agency services based on
years of experience, a high level of competence, and standardized service concepts
that are adapted to local requirements. With understanding of customers’ needs, we
consistently deliver optimal solution for mutual value.

7. The Company Organization Chart

8. Meet Our Team Members
Of Ship Agent Operation
01
Managers
Our ship agent team is consisted
of general agency and port
agency departments, which is
managed by two heads who
joined Hansen for more the 15
years and to co-ordinate the
division and cooperation for
vessel and cargo operations.
With such experienced
knowledge base we are
confident to handle all situations
in all ports in Taiwan.
02
Operators
We are the eyes and ears of
principals with the most
responsible and reliable team
members of 8 coordinators. To
handle vessel operation with
prompt communication and fast
reaction, 24-hours of contact is
backed up by both of our
operators and boarding officers
with seamless teamwork. At
average of 8 years and
above, we take care of the vessel
and cargo like mother to the
child.
03
Boarding Officers
The strong, energic and
experienced boarding agents are
at port and to attend vessels to
make sure both vessel and
cargo being cared. Besides
systematic procedures, we bring
more humanity to the master and
his crew are satisfied of their
needs. To monitor operations at
sight proactively, we assigned
dedicated person at Mailiao port
as to enhance service quality.
04
Accounting
We have good turnover of capital
to make vessel operations
completed smoothly and
efficiently. Supported by stable
finance enable us to replenish
ship supplies by owners demand.
Fast finalizing p/da and lead time
saves the time and internal
procedures that keeps business
moving on.

9. We have 68 people in
Taiwan offices which
consisted of 58 in
Kaohsiung head office, 9 in
Taipei office and 1 in
Mailiao port. Our team
managers are equipped
with more than 15 years of
shipping experience.
Our people
We have 8 desk operators
and 6+1 boarding officers
on duty and collaboration.
Our people of
abovementioned are more
than 8 years of experience
in shipping industry
Experienced team of
port agent profession
We are the exclusive agent
for Hoyer Global Transport
since 1990 for iso tank
containers and flexibags.
Freight forwarding
and chemical
transport solutions
Sovereign Base Logistic
Holdings
Container feeders provide
weekly services connected
Phnom Penh to Hochiminh.
Hoyer Transport Vietnam
Offering full logistic
services and marine
solutions that based in
Hochiminh city.
V.Ships Hansen (China)
Acting as general agent in
Shanghai covering all
China main ports.
Overseas Business
Entities
We developed cargo
broking team for chemical
and petroleum cargos
moving mostly Asia pacific
and worldwide.
Cargo broking

10. Services
OUR BUSINESS SCOPE

11. We Take Care the Vessel
for you!
W
W
W
W
W
WHusbandry services
WProtecting agency
?
WShip agency
Ship-to-Ship transfers
Ship spares logistics
7
Bunker fuels
WCrew changes
WShip supply
P/DA estimation
Port information

12. And You May Enjoy
The Benefits!
WEffective communications
WEfficient husbandry
8
WRapid turnaround
W24 Hours contact
WAccurate accounting

13. Analysis
PERFORMANCE OVERVIEW

14. Yearly Overview on
Agency Performance
The fast growing development based on strong knowledge in petroleum
and chemical industry. We are proud to describe us as one of the
specialists handling chemical, petro-chemical and gas parcel tankers in
Taiwan. As to enhance the quality standard of the services, our in-house
boarding officer is stationed to attend ships at the Mailiao Port, as to
accompany with the monopoly local port agent belonging to Formosa group.
About Tanker & Bulk Carrier Agent
0
100
200
300
400
500
600
700
800
900
1000
Tanker Bulk Carrier
Port call Performance of Tanker & Bulk Carrier
2011 2012 2013
Stand out as one of the most experience dry bulk agent. The
experienced dry-bulk team was established in 1984, and serving Taiwan
principals with the best quality including furnishing the market reports, port
line-ups, facility guides and local port information through an integrated
communication network.
About Owner Nominated Agent
0
50
100
150
200
250
300
350
400
450
Port call Performance of Owner Nominated Agent
2012 2013 2014(Feb)

15. Performance Analysis
Port Calls of Year 2013
392
Kaohsiung Port Corp.
478
Taichung Port Corp.
40
Keelung Port Corp.
45% 49% 6%
An Ping (11)
Yung An (9)
Kaohsiung (372)
Taichung (63)
Mailiao (415)
Taipei (18)
Suao (11)
Shen Ao (8)
Keelung (0)
Shalung (3)

16. Discussion
COMMENTS AND Q&A

17. Scroll to take a tour
Your vessel arrived
Taiwan. So what are we
going to do?

18. Our Key
Strength and Competitiveness
Quick, accurat
e, detailed
PDAs and port
information
Local
understanding
and robust
relationship
Fulltime
husbandry to
vessel and
cargo
Prompt
communication
Experienced
managers and
teamwork

19. Our Key
Strength and Competitiveness
Understands
your trade &
cargo
requirements
Emergency
Response
Procedures
Transnational
coverage
Financially
strong
High
integrity, reput
ation &
reliability

20. Whether you have specific
needs or just want to say
hello, feel free to send us a
message or give us a call.
Office
+886 7 3344478
Address
12Fl., No.29, Haibian Road, Lingya
District. Kaohsiung City, Taiwan
Send your Advices and Suggestion
at
agency.taiwan@hansengroup.com.tw
Contact Us!