Human resources departments are often disliked by employees due to perceptions that HR focuses more on protecting the company rather than helping employees. While HR's goal is to find ways for legal and ethical compliance, this can create distance between them and other workers who feel HR does not truly understand their experiences and challenges. However, as companies push for more innovation, HR may need to shift to being more of a strategic partner within organizations and less of an administrative function in order to better support overall business goals.