The document provides guidance on reporting findings and recommendations from research. It discusses defining findings, shaping findings clearly, drafting the report structure, and following a common industry format. This includes providing the research background, methodology, results, and executive summaries of key findings and recommendations. It recommends focusing recommendations on solutions with wide impact, and indicating areas for further research. The document also offers tips for refining the report, creating highlights videos, and getting feedback to improve the communication of the research insights.
El documento es un oficio del Ministerio de Salud de Perú (MINSA) dirigido a una empresa. El oficio informa a la empresa que inspectores del MINSA realizarán una visita de inspección no anunciada/planificada a la planta de producción de la empresa para evaluar el cumplimiento de normas ambientales y de salud, y que durante la inspección se tomarán muestras y se recopilará información.
Николай Алименков "Геймификация в аутсорсинговых компаниях: практический отчет"Fwdays
Большинство привыкли слышать слово "Геймификация" только в контексте привлечения конечного пользователя в процесс использования программы. Кто-то знает о применении данного подхода в продуктовых компаниях с целью влияния на процесс разработки. Но мало кто верит, что подобные практики можно внедрять и в аутсорсинговых компаниях.
В данном докладе будут представлены практический отчет о подобном внедрении, рассмотрены детальный фреймворк для повторного использования в проектах различного типа. Если вы хотите добавить интереса и привлечь команду в свой проект, то этот доклад для вас.
Gamification in outsourcing company: experience report.Mikalai Alimenkou
Most of us used to hear word gamification only for end user engagement into product usage. Some of us know about usage of similar approaches in product development teams to improve and tune development process. But almost nobody believes that gamification is possible in the context of outsourcing companies and teams. This talk is experience report of gamification usage on very large project with detailed reusable framework demonstration. If you want to bring some fun and really engage your team, then this talk is for you.
This document outlines an innovative approach to teaching news producing and production within a TV studio curriculum. It involves students working in groups to create news content that is selected from submissions across class sections, requiring real story positioning challenges. Students take on roles like producer, director, anchor and weather person to complete a multi-step project that includes script writing, filming, editing, and conducting a live 5-minute newscast. Grading is done separately for individual steps and contributions to emphasize individual work and professional teamwork. The goal is to provide an authentic news production experience that develops skills needed for short-form broadcasts and enhances students' professional careers.
Continuous Delivery (CD) is often thought to be within the purview of tech practitioners – developers, testers, operations, delivery managers, etc. However, the industry is fast realizing that CD is actually more of a business decision. CD can be the game changer to help the organization stay a step ahead by delivering value to the customer reliably and frequently. CD isn’t a geeky fad, but a huge business enabler vouched for by Facebook, LinkedIn, Flickr and the like. In this session I’ll Introduce the principles, the practices, the tools, and the business value proposition of continuous delivery both from a business point of view and from a technical point of view.
This document provides an assignment for an introduction to project management course. It includes 6 questions assessing various topics in project management. The questions address project constraints, testing phases, resources, demand forecasting, planning tools, earned value analysis, payback period analysis, project dependencies, social cost-benefit analysis, project audit lifecycles, project configuration processes, and essential elements of a project final report. Students are instructed to answer all questions, with 10-mark questions requiring approximately 400 words. Marks are allocated for each question according to an included evaluation scheme.
The document provides information on Advanced Product Quality Planning (APQP) and its 5 phases: 1) Plan and Define Program, 2) Product Design and Development, 3) Process Design and Development, 4) Product and Process Validation, and 5) Feedback, Assessment and Corrective Action. It describes the objectives and key activities that should be completed in each phase of the APQP process.
The role of the product owner in scrum team | David TzemachDavid Tzemach
Overview
Product owner (PO) & Scrum backlogs
Product owner (PO) & Scrum Team
Product owner (PO) & Core Activities
The characteristics that make a great PO
El documento es un oficio del Ministerio de Salud de Perú (MINSA) dirigido a una empresa. El oficio informa a la empresa que inspectores del MINSA realizarán una visita de inspección no anunciada/planificada a la planta de producción de la empresa para evaluar el cumplimiento de normas ambientales y de salud, y que durante la inspección se tomarán muestras y se recopilará información.
Николай Алименков "Геймификация в аутсорсинговых компаниях: практический отчет"Fwdays
Большинство привыкли слышать слово "Геймификация" только в контексте привлечения конечного пользователя в процесс использования программы. Кто-то знает о применении данного подхода в продуктовых компаниях с целью влияния на процесс разработки. Но мало кто верит, что подобные практики можно внедрять и в аутсорсинговых компаниях.
В данном докладе будут представлены практический отчет о подобном внедрении, рассмотрены детальный фреймворк для повторного использования в проектах различного типа. Если вы хотите добавить интереса и привлечь команду в свой проект, то этот доклад для вас.
Gamification in outsourcing company: experience report.Mikalai Alimenkou
Most of us used to hear word gamification only for end user engagement into product usage. Some of us know about usage of similar approaches in product development teams to improve and tune development process. But almost nobody believes that gamification is possible in the context of outsourcing companies and teams. This talk is experience report of gamification usage on very large project with detailed reusable framework demonstration. If you want to bring some fun and really engage your team, then this talk is for you.
This document outlines an innovative approach to teaching news producing and production within a TV studio curriculum. It involves students working in groups to create news content that is selected from submissions across class sections, requiring real story positioning challenges. Students take on roles like producer, director, anchor and weather person to complete a multi-step project that includes script writing, filming, editing, and conducting a live 5-minute newscast. Grading is done separately for individual steps and contributions to emphasize individual work and professional teamwork. The goal is to provide an authentic news production experience that develops skills needed for short-form broadcasts and enhances students' professional careers.
Continuous Delivery (CD) is often thought to be within the purview of tech practitioners – developers, testers, operations, delivery managers, etc. However, the industry is fast realizing that CD is actually more of a business decision. CD can be the game changer to help the organization stay a step ahead by delivering value to the customer reliably and frequently. CD isn’t a geeky fad, but a huge business enabler vouched for by Facebook, LinkedIn, Flickr and the like. In this session I’ll Introduce the principles, the practices, the tools, and the business value proposition of continuous delivery both from a business point of view and from a technical point of view.
This document provides an assignment for an introduction to project management course. It includes 6 questions assessing various topics in project management. The questions address project constraints, testing phases, resources, demand forecasting, planning tools, earned value analysis, payback period analysis, project dependencies, social cost-benefit analysis, project audit lifecycles, project configuration processes, and essential elements of a project final report. Students are instructed to answer all questions, with 10-mark questions requiring approximately 400 words. Marks are allocated for each question according to an included evaluation scheme.
The document provides information on Advanced Product Quality Planning (APQP) and its 5 phases: 1) Plan and Define Program, 2) Product Design and Development, 3) Process Design and Development, 4) Product and Process Validation, and 5) Feedback, Assessment and Corrective Action. It describes the objectives and key activities that should be completed in each phase of the APQP process.
The role of the product owner in scrum team | David TzemachDavid Tzemach
Overview
Product owner (PO) & Scrum backlogs
Product owner (PO) & Scrum Team
Product owner (PO) & Core Activities
The characteristics that make a great PO
Training of agile project management with scrum king leong lo (100188178)King Lo
The IT leader can draw a burn-down chart to:
- Track the actual progress of completing tasks versus the ideal progress
- Compare the actual progress (red line) to the desired progress (blue line)
- Determine if the team is on schedule or behind schedule
- Take action if behind schedule, such as reducing scope or increasing velocity
The burn-down chart allows the team to monitor their progress towards completing the sprint backlog.
Training of agile project management with scrum king leong lo (100188178)King Lo
This document outlines an agenda for training employees in Agile project management using Scrum methodology. It begins with an introduction to Agile project management and an overview of the benefits. Next, it describes the Scrum process and defines the main roles in Scrum, including Product Owner, ScrumMaster, and Team. Several tools used in Scrum are also explained, such as product backlogs, sprint backlogs, burn-down charts, and task boards. The document concludes with how these Scrum concepts can be applied by the client, an IT company, for their project management.
Training of agile project management with scrum king leong lo (100188178)King Lo
This document outlines an agenda for training employees in Agile project management using Scrum methodology. It introduces key Scrum concepts and roles including the product backlog, sprint backlog, daily stand-up meetings, and retrospective meetings. Tools that are discussed for tracking progress include task boards, burn-down charts and burn-up charts. The target of the training is for all IT employees to apply Scrum practices to maximize productivity and add value through iterative progress reviews. A case example is provided of how the presented concepts could be applied at a client organization consisting of an owner, ScrumMaster, and development team.
Training of agile project management with scrum king leong lo (100188178)King Lo
The document outlines an agenda and training objectives for teaching IT employees at a company about applying Scrum methodology to project management, including defining key roles like Product Owner and Scrum Master, explaining processes like sprint planning and daily stand-ups, and demonstrating tools used in Scrum like product backlogs, burn-down charts, and task boards. It also provides examples of how the client company can implement these Scrum practices with their Product Owner, Scrum Master, and development team.
REF Compliance Checker for EPrints - Tim Miles-BoardJisc
Part of the Jisc event: How compliant is your institution?
Meeting RCUK and REF metadata and policy requirements, which took place on on 24 November 2015.
More information about the event can be found on the Jisc website: https://www.jisc.ac.uk/events/how-compliant-is-your-institution-24-nov-2015
The document discusses software development life cycles and the classical waterfall model. It describes the phases of the classical waterfall model as feasibility study, requirements analysis and specification, design, coding and unit testing, integration and system testing, and maintenance. It explains that the classical waterfall model divides the life cycle into distinct phases where each phase must be completed before the next one begins. The document provides details about the goals and activities of each phase.
Pengembangan Bahan Ajar Multimedia dan Profil P2M2 UTDimas Prasetyo
This document discusses the development of multimedia content and provides information about the processes involved. It begins by outlining some common failures in multimedia development related to planning, support, and access. It then provides estimates for development times for different types of elearning materials from simple to complex. The rest of the document outlines the typical steps for modeling, developing, and implementing multimedia content which include analysis, design, production, integration, and evaluation. It also discusses the roles of different stakeholders and considerations for the development of printed and non-printed instructional materials.
1) What can you identify about the rhetorical situation of this vi.docxSONU61709
The document appears to be templates and instructions for project management documentation including a project info sheet, project estimate worksheet, time log, defect log, and pull-down menus for commonly used terms. It provides fields and formatting for tracking project details, time spent, and defects encountered. Instructions are included on categorizing defects by origin, type, and mode to help with root cause analysis.
Training of agile project management with scrum king leong lo (100188178)King Lo
This document provides an agenda and overview for a training on Agile project management using Scrum methodology. The training objectives are for IT employees to maximize productivity by applying Scrum. The agenda covers topics such as the Scrum process, roles, product backlogs, prioritization, sprint backlogs, daily scrums, and tools like task boards, burn-down charts. It also provides examples of how these concepts could be applied at a company consisting of an owner, IT leader, and two IT employees.
Monitoring Splunk: S.o.S, DMC, and Beyond Breakout SessionSplunk
This document provides an overview of tools for monitoring Splunk environments, including the Distributed Management Console (DMC) and Splunk on Splunk (SoS). It discusses how to use these tools to diagnose issues related to data acquisition latency, slow search performance, and platform alerts. The document demonstrates exploring the DMC and SoS to identify potential causes such as high CPU, slow disks, incorrect timestamping, or an increase in data volumes. It emphasizes that virtually all large customers use one or both of these monitoring tools.
This document outlines an agenda for demonstrating how to make project, program, and portfolio management more agile using the Unified Vision Framework. It includes goals of showing how to cascade vision and strategy, use the VSPT model and 4D model, and implement agile governance. The document provides examples and exercises for attendees to practice these concepts, including creating epics and user stories for a project backlog, discussing a case study, and planning a portfolio "walkabout" to identify dependencies between projects. Charts are presented showing how the Unified Vision Framework has helped organizations double their project velocity without increasing team size.
1. The document discusses a subsea reliability strategy using PLASMA software to optimize production availability.
2. Key aspects of the strategy include defining reliability and maintainability goals, conducting reliability analyses like FMEA and FTA, and producing a Reliability Assurance Document to demonstrate the goals have been met.
3. The software allows modeling the impact of design changes on production availability over the system's lifetime through reliability block diagrams and Monte Carlo simulations.
Monaco Engineering Solutions provides subsea reliability engineering services. The document discusses key challenges in ensuring subsea system reliability, including uncertainties in failure rates. It outlines Monaco's reliability strategy approach based on API RP 17N, which involves defining goals and requirements, conducting reliability activities like FMECA and FTA, developing a RAM model to analyze production availability, and creating a Reliability Assurance Document to demonstrate reliability targets have been met. The strategy is an iterative process to continuously improve reliability.
1. The document discusses a subsea reliability strategy using PLASMA software to optimize production availability.
2. Key aspects of the strategy include defining reliability and maintainability goals, conducting reliability analyses like FMEA and FTA, and producing a Reliability Assurance Document to demonstrate the goals have been met.
3. The software allows modeling the impact of design changes on production availability over the system's lifetime through reliability block diagrams and probabilistic analyses.
The document defines the Define phase of a Lean Six Sigma project. It includes templates for key Define activities like developing a project charter, scope statement, voice of the customer, SIPOC diagram, CTQ tree, schedule, business case, communication plan, current status report, issue log, and sign-off sheet. The Define phase establishes the foundation for a project by understanding the problem, customers, processes, metrics and goals.
Agile Project Management in a Waterfall World: Managing Sprints with Predicti...John Carter
This document provides an overview of applying agile project management practices to hardware and systems development. It begins with biographies of the authors and case studies where agile methods improved software development. It then discusses challenges applying agile to hardware with long lead times. Key practices discussed include using short intervals with feedback, translating user stories and burn-downs to hardware, and managing projects with boundary conditions and out of bounds processes. The document provides examples and outlines adapting scrum practices like sprints, planning and retrospectives for hardware development.
This document provides an agenda and briefing materials for a Joint Force Commander's course of action decision briefing. The briefing covers the political and strategic commander's guidance, a situation analysis, opposing course of action descriptions and assessments, and several proposed own force courses of action with details on intent, concept of operations, timelines, and command and control arrangements. The briefing aims to get the Joint Force Commander to approve a recommended course of action and provide additional guidance.
The document outlines service execution processes and gate review checklists for product lifecycle management (PLM), design, and computer-aided manufacturing (CAM) projects at Saratech. It includes:
1) Five standard project phases - Kickoff/Readiness, Build and Test/Analyses and Design, Delivery and Hypercare/Delivery, Lessons Learned and Close.
2) Gate review checklists to assess project readiness to move between phases, tailored for project cost/risk level.
3) Specific gate review items and responsibilities for PLM, design, and CAM projects at each phase.
Making the leap to a software platform strategy issues and challengesSarwan ali
1. The document discusses challenges faced by a medium-scale organization in adopting a software platform strategy. It identifies four main categories of challenges: business, organizational, technical, and people challenges.
2. Under business challenges, a key issue is balancing business strategy with product-driven platform development, which can lead to platform instability. Organizational challenges include difficulties with communication across distributed teams, siloed organizational structures that hinder decision making, and lack of stakeholder involvement.
3. The case study uses data collected through ethnographic research to develop a taxonomy of issues organizations may face when transitioning to platform-based software development.
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Training of agile project management with scrum king leong lo (100188178)King Lo
The IT leader can draw a burn-down chart to:
- Track the actual progress of completing tasks versus the ideal progress
- Compare the actual progress (red line) to the desired progress (blue line)
- Determine if the team is on schedule or behind schedule
- Take action if behind schedule, such as reducing scope or increasing velocity
The burn-down chart allows the team to monitor their progress towards completing the sprint backlog.
Training of agile project management with scrum king leong lo (100188178)King Lo
This document outlines an agenda for training employees in Agile project management using Scrum methodology. It begins with an introduction to Agile project management and an overview of the benefits. Next, it describes the Scrum process and defines the main roles in Scrum, including Product Owner, ScrumMaster, and Team. Several tools used in Scrum are also explained, such as product backlogs, sprint backlogs, burn-down charts, and task boards. The document concludes with how these Scrum concepts can be applied by the client, an IT company, for their project management.
Training of agile project management with scrum king leong lo (100188178)King Lo
This document outlines an agenda for training employees in Agile project management using Scrum methodology. It introduces key Scrum concepts and roles including the product backlog, sprint backlog, daily stand-up meetings, and retrospective meetings. Tools that are discussed for tracking progress include task boards, burn-down charts and burn-up charts. The target of the training is for all IT employees to apply Scrum practices to maximize productivity and add value through iterative progress reviews. A case example is provided of how the presented concepts could be applied at a client organization consisting of an owner, ScrumMaster, and development team.
Training of agile project management with scrum king leong lo (100188178)King Lo
The document outlines an agenda and training objectives for teaching IT employees at a company about applying Scrum methodology to project management, including defining key roles like Product Owner and Scrum Master, explaining processes like sprint planning and daily stand-ups, and demonstrating tools used in Scrum like product backlogs, burn-down charts, and task boards. It also provides examples of how the client company can implement these Scrum practices with their Product Owner, Scrum Master, and development team.
REF Compliance Checker for EPrints - Tim Miles-BoardJisc
Part of the Jisc event: How compliant is your institution?
Meeting RCUK and REF metadata and policy requirements, which took place on on 24 November 2015.
More information about the event can be found on the Jisc website: https://www.jisc.ac.uk/events/how-compliant-is-your-institution-24-nov-2015
The document discusses software development life cycles and the classical waterfall model. It describes the phases of the classical waterfall model as feasibility study, requirements analysis and specification, design, coding and unit testing, integration and system testing, and maintenance. It explains that the classical waterfall model divides the life cycle into distinct phases where each phase must be completed before the next one begins. The document provides details about the goals and activities of each phase.
Pengembangan Bahan Ajar Multimedia dan Profil P2M2 UTDimas Prasetyo
This document discusses the development of multimedia content and provides information about the processes involved. It begins by outlining some common failures in multimedia development related to planning, support, and access. It then provides estimates for development times for different types of elearning materials from simple to complex. The rest of the document outlines the typical steps for modeling, developing, and implementing multimedia content which include analysis, design, production, integration, and evaluation. It also discusses the roles of different stakeholders and considerations for the development of printed and non-printed instructional materials.
1) What can you identify about the rhetorical situation of this vi.docxSONU61709
The document appears to be templates and instructions for project management documentation including a project info sheet, project estimate worksheet, time log, defect log, and pull-down menus for commonly used terms. It provides fields and formatting for tracking project details, time spent, and defects encountered. Instructions are included on categorizing defects by origin, type, and mode to help with root cause analysis.
Training of agile project management with scrum king leong lo (100188178)King Lo
This document provides an agenda and overview for a training on Agile project management using Scrum methodology. The training objectives are for IT employees to maximize productivity by applying Scrum. The agenda covers topics such as the Scrum process, roles, product backlogs, prioritization, sprint backlogs, daily scrums, and tools like task boards, burn-down charts. It also provides examples of how these concepts could be applied at a company consisting of an owner, IT leader, and two IT employees.
Monitoring Splunk: S.o.S, DMC, and Beyond Breakout SessionSplunk
This document provides an overview of tools for monitoring Splunk environments, including the Distributed Management Console (DMC) and Splunk on Splunk (SoS). It discusses how to use these tools to diagnose issues related to data acquisition latency, slow search performance, and platform alerts. The document demonstrates exploring the DMC and SoS to identify potential causes such as high CPU, slow disks, incorrect timestamping, or an increase in data volumes. It emphasizes that virtually all large customers use one or both of these monitoring tools.
This document outlines an agenda for demonstrating how to make project, program, and portfolio management more agile using the Unified Vision Framework. It includes goals of showing how to cascade vision and strategy, use the VSPT model and 4D model, and implement agile governance. The document provides examples and exercises for attendees to practice these concepts, including creating epics and user stories for a project backlog, discussing a case study, and planning a portfolio "walkabout" to identify dependencies between projects. Charts are presented showing how the Unified Vision Framework has helped organizations double their project velocity without increasing team size.
1. The document discusses a subsea reliability strategy using PLASMA software to optimize production availability.
2. Key aspects of the strategy include defining reliability and maintainability goals, conducting reliability analyses like FMEA and FTA, and producing a Reliability Assurance Document to demonstrate the goals have been met.
3. The software allows modeling the impact of design changes on production availability over the system's lifetime through reliability block diagrams and Monte Carlo simulations.
Monaco Engineering Solutions provides subsea reliability engineering services. The document discusses key challenges in ensuring subsea system reliability, including uncertainties in failure rates. It outlines Monaco's reliability strategy approach based on API RP 17N, which involves defining goals and requirements, conducting reliability activities like FMECA and FTA, developing a RAM model to analyze production availability, and creating a Reliability Assurance Document to demonstrate reliability targets have been met. The strategy is an iterative process to continuously improve reliability.
1. The document discusses a subsea reliability strategy using PLASMA software to optimize production availability.
2. Key aspects of the strategy include defining reliability and maintainability goals, conducting reliability analyses like FMEA and FTA, and producing a Reliability Assurance Document to demonstrate the goals have been met.
3. The software allows modeling the impact of design changes on production availability over the system's lifetime through reliability block diagrams and probabilistic analyses.
The document defines the Define phase of a Lean Six Sigma project. It includes templates for key Define activities like developing a project charter, scope statement, voice of the customer, SIPOC diagram, CTQ tree, schedule, business case, communication plan, current status report, issue log, and sign-off sheet. The Define phase establishes the foundation for a project by understanding the problem, customers, processes, metrics and goals.
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This document provides an overview of applying agile project management practices to hardware and systems development. It begins with biographies of the authors and case studies where agile methods improved software development. It then discusses challenges applying agile to hardware with long lead times. Key practices discussed include using short intervals with feedback, translating user stories and burn-downs to hardware, and managing projects with boundary conditions and out of bounds processes. The document provides examples and outlines adapting scrum practices like sprints, planning and retrospectives for hardware development.
This document provides an agenda and briefing materials for a Joint Force Commander's course of action decision briefing. The briefing covers the political and strategic commander's guidance, a situation analysis, opposing course of action descriptions and assessments, and several proposed own force courses of action with details on intent, concept of operations, timelines, and command and control arrangements. The briefing aims to get the Joint Force Commander to approve a recommended course of action and provide additional guidance.
The document outlines service execution processes and gate review checklists for product lifecycle management (PLM), design, and computer-aided manufacturing (CAM) projects at Saratech. It includes:
1) Five standard project phases - Kickoff/Readiness, Build and Test/Analyses and Design, Delivery and Hypercare/Delivery, Lessons Learned and Close.
2) Gate review checklists to assess project readiness to move between phases, tailored for project cost/risk level.
3) Specific gate review items and responsibilities for PLM, design, and CAM projects at each phase.
Making the leap to a software platform strategy issues and challengesSarwan ali
1. The document discusses challenges faced by a medium-scale organization in adopting a software platform strategy. It identifies four main categories of challenges: business, organizational, technical, and people challenges.
2. Under business challenges, a key issue is balancing business strategy with product-driven platform development, which can lead to platform instability. Organizational challenges include difficulties with communication across distributed teams, siloed organizational structures that hinder decision making, and lack of stakeholder involvement.
3. The case study uses data collected through ethnographic research to develop a taxonomy of issues organizations may face when transitioning to platform-based software development.
Similar to Guided Reading & Book Reviews - Handbook of Usability Testing (CH12) (20)
10. COMMON INDUSTRY
FORMAT (CIF) (1/5)
A brief synopsis of the test
logistics, the major findings and
recommendations, and further
research required, and the overall
benefits of the test.
10
11. COMMON INDUSTRY
FORMAT (CIF) (2/5)
The nature of the research, how it
was set up, participant
characteristics, and the data
collection methods used.
11
12. COMMON INDUSTRY
FORMAT (CIF) (3/5)
Quantitative:
task completion, errors, prompting
needed, ratings, and so forth.
Qualitative:
free-form questions, types of errors,
and the like.
12
13. COMMON INDUSTRY
FORMAT (CIF) (4/5)
-Enable someone to quickly pick out
and grasp the findings and
recommendations without having to
read the supporting text.
-Be sure to include positive findings.
13
31. SET UP A SPREADSHEET TO PLAN
AND DOCUMENT THE VIDEO
• The topic the clip supports.
• The type of element (title, clip, subtitle, or
other).
• The start time on the recording of the beginning
of the clip.
• The first few words (or actions).
• The last few words (or actions).
• The approximate ending time in the recording
of the clip.
• The total time of the desired clip; at the bottom
of this column, create a formula to total the
times of all the clips you plan to use.
31
32. SET UP A SPREADSHEET TO PLAN
AND DOCUMENT THE VIDEO
32
不同的團隊:Engineering, technical communication, marketing, and hopefully human factors.\n讓客人買單: Simply reading a recommendation in a report will rarely convince anyone to make a dramatic change.\n
\n\n
\n\n
\n\n
\n\n
\n
Do not be satisfied with just recommending band-aids for deep-seated problems, simply because there is no time to implement full-blown solutions.\n
Usability testing, as with almost all research, often results in new questions that require answers.\n
It is unnecessary to include supporting material, raw data, or copies of the earlier deliverables from the study.\nIf you think it is useful to readers to do so, you might consider including this in the appendices.\nDon’t list their actual names in the report, simply their backgrounds and other important information. Instead, refer to them as Participant 1 or P1 in anything that will be distributed for review.\n
\n
\n
right place (a new account, or a start-up company) \nright time (a skilled change agent has made him- or herself known, or decision makers show interest)\n