Grievance Handling
in
Organizations

By,
Kiran,
Leena,
Mahendra,
Punitha
Shruti B,
Sumukh S,
Suresh A M
• Any discontent or feeling of unfairness

Definition

and in the workplace, it should be
pertaining to work.
• A grievance is more deep-seated than a

complaint.
• Complaints are expressions of grievances,
but a grievance is deep-rooted such that

the employee takes appropriate remedial
action to seek satisfaction.
Characteristics
of
Grievances

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Types
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Grievance

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Reliance Life
Insurance
Grievance
addressable
procedure
T
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A
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Grievance handling in organizations