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Gordian Knot Customer Sevice

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Muhammad Adnan Mirza
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CUTTING THE GORDIAN KNOT
 
 
Be Nice
Attitude determines how “nice” you are. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to choose the right attitude ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Be quick and take your time
Make customers into fans ,[object Object]
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Perspective on Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Take the blame
Memorize awkward phrases ,[object Object]
Fix everything two ways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practice puppetry ,[object Object],[object Object]
If change doesn’t cost you anything, then it isn’t real change. John Maxwell

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Gordian Knot Customer Sevice