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A Mouth Watering
    Tablet Experience
    Good Food magazine cooks up an iPad sensation
    with the App Studio solution.




When you’re the UK’s leading food magazine,                              saw these tablets and really got it. They understand how tablets can
                                                                         become an incredibly interactive extension of the magazine. It was also
there’s a lot of pressure to get your first
                                                                         an opportunity to charge for our content on a digital platform. Tablets
tablet version right.                                                    came along and we realized that people were willing to pay in a way



S
      o when BBC Good Food saw its readers increasingly making the       they weren’t on the web.”
      move to tablets, it turned to App Studio to help unleash the
                                                                         Of course delivering a great user experience was paramount to the suc-
      possibilities for its tablet publication.
                                                                         cess of the new app. For Good Food, simply publishing large, slow PDF
Rebekah Billingsley, Publishing Director, Mobile Devices for Immediate   files was never going to do the job. Instead, they used App Studio to
Media at Good Food magazine, explains, “The magazine division just       create a fast, adaptable HTML5 tablet edition that combined all the



                   GOOD FOOD MAGAZINE
                   CASE STUDY
GOOD FOOD MAGAZINE
                         CASE STUDY



great content from the print publi-                                                                         First, about half are existing sub-
cation with new levels of interac-                                                                          scribers who already love the print
tion and functionality. As Billingsley                                                                      magazine and now enjoy free
points out, “Readers can search                                                                             access to the iPad app. The second
across recipes, they can create a                                                                           group is primarily made up of App
scrapbook which is where they                                                                               Store customers who have bought
store their favorite recipes across                                                                         an iPad and are looking for great
all the issues that they’ve bought, it                                                                      content and apps to put on it.
just takes it that bit further.”                                                                            These represent new readers for
                                                                                                            the publication and a market they
They got it right. Last month they
                                                                                                            look forward to growing.
had 45,000 downloads of the latest
issue, and the magazine has been                                                                            Of course, keeping both groups
downloaded over 200,000 times                                                                               engaged means giving them a
since launch.                                                                                               tablet experience they love. So far,
                                                                                                            the reviews are glowing:

Retaining existing                                                                                          “S u p e r… Best mag. Of all times.”

readers, attracting                                                                                         “Just what the iPad is for.”

new ones.                                                                                                   “This is the first time I’ve bought
Every publisher making the move                                                                             this magazine. If only all my other
from print and web to tablets must                                                                          magazines were available in this
consider both customer retention                                                                            format — it ’s so good.”
and attracting new readers. Good                                                                            “One of the best subscription apps
Food is no different. For the tablet                                                                        around. This is the standard by
version, it’s found that readers come                                                                       which others are measured.”
in two flavors.
                                                                                                          It all goes to show the excellent job
                                                                                                            Good Food has done both of
                                                                                                            enhancing the experience for exist-
                                                                                                            ing print readers and opening up to
                                                                                                            a new and growing audience.



                                                                                                           A deeper insight into
                                                                                                             tablet readers
                                                                                                                  Where the tablet edition of
                                                                                                                   Good Food differs quite
                                                                                                                    markedly from the print
                                                                                                                     version is the visibility it
                                                                                                                      gives both publishing
                                                                                                                          and editorial staff
                                                                                                                          into what readers like
                                                                                                                         most. The tablet
                                                                                                                         publication collects
                                                                                                                        basic sales data from
                                                                                                                        the App Store, as well
                                                                                                                       as an opt-in data feed
                                                                                                                       from readers and in -
                                                                                                                      geniously incorporates
                             Readers can interact with the contents of Good Food to open up recipes and
                                                                                                                      Google Analytics, too.
                             shopping lists, which can be automatically emailed to them.




2   ©2012 Quark Software Inc. All rights reserved
GOOD FOOD MAGAZINE
                         CASE STUDY




                                                                             Unlike with PDFs, readers can highlight and select words throughout the magazine,
                                                                             look them up in a glossary and find reference information.




                                                                                   Lessons from
As a result, Good Food can now see its readers in a whole new light.
Billingsley explains, “We’re seeing about a 65% opt-in rate of sub-
                                                                                   Good Food
scribers which is great. Then we’ve laid Google Analytics over the
product which means we get everything — we know dwell time, most                   We asked Rebekah Billingsley
read, every click, every video view and frequency.”
                                                                                   what advice she’d give to
This level of insight has enabled Good Food to adapt and tune its publi-
cation to more closely match what readers value most. Says Billingsley,
                                                                                   anyone entering the tablet
“We’ve used this data analysis to hone our product. For example, our               publishing market:
videos weren’t viewed as much as we’d expected and were heavy, so
we’ve reduced the number from two down to one.                                     “Find a platform that integrates into your
                                                                                   existing publishing production process and
We know that the shopping basket functionality is used in about 60%
of all visits, so we hope to enhance that area of functionality. Even
                                                                                   team. Don’t invest too much money on tech-
more importantly, it allows us to tell advertisers how their ads have per-         nology — use the platforms that exist that
formed and help them make better ones next time.”                                  plug in to QuarkXPress or InDesign, such as
These are all things that would be, at best, very difficult and at worst,
                                                                                   App Studio. And create as much opportunity
almost impossible to do with the print publication. This granularity of            as possible to test your product and pricing.”
detail also enables Good Food to tell advertisers exactly how well their
ads are performing.


3   ©2012 Quark Software Inc. All rights reserved
GOOD FOOD MAGAZINE
                          CASE STUDY



Smaller files, faster downloads, happier readers                                                     We didn’t want to be limited
Good Food magazine readers are just like all modern consumers —
they expect information to be available online with little or no delay.
Not surprisingly, tablet users feel just the same way.
                                                                                                    in what we did with our
Understanding that speed is essential for a positive user experience,                               magazine because of file
Good Food selected App Studio as its software solution. A key factor
is that App Studio is based on HTML5 rather than PDF technology. This
was an important distinction. Billingsley explains, “We didn’t want to
                                                                                                    sizes. App Studio was the
be limited in what we did with our magazine because of file sizes. App
Studio was the only solution to be able to offer us that.”                                          only solution to be able
So HTML5 is important?
                                                                                                    to offer us that.
“It is definitely important,” says Billingsley. “Who wants to create PDF
products? They’re heavy, they’re clunky, and they’re not searchable.                                — Rebekah Billingsley, Publishing Director, Mobile Devices
HTML5 gave us the opportunity to scale onto Android and Windows if
                                                                                                        for Immediate Media at Good Food magazine
we wanted to. It also allows us to integrate the HTML from our web-
sites to create additional functionality.”

What’s more, the App Studio solution fits seamlessly with the way the
print publishing team was already working. It meant fewer barriers and
faster success. It also delivered greater flexibility, allowing Good Food
to revisit and adapt their strategy on a regular basis.

The result is a tablet publication that both works for the business and
which readers love.

If you would like to learn more about a certain success story or about how
your company can profit from Quark products and solutions, visit
www.quark.com or contact us. If you are interested in having Quark publish
your success story, please contact the Quark PR team at pr@quark.com.




About
App Studio is the next generation digital publishing solution                    create branded content apps using QuarkXPress, InDesign,
that uses HTML5 to push the bounds of user experience                            HTML5, and XML. Through a managed cloud environment,
without the high cost and effort associated with custom app                      designers, authors, and extended teams are able to
development. By combining the market-leading HTML5                               collaborate to create rich, interactive content that can be
technology from the recent acquisition of PressRun with                          delivered across multiple platforms and devices.
Quark’s existing digital publishing technology, App Studio
is the only digital publishing solution that allows users to                     Get started for free at www.AppStudio.net

North America                           Europe                                  Asia                                     Japan
Quark Software Inc.                     Quark Software Inc.                     Quark Software Inc.                      Quark Software Inc.
1225 17th Street                        406-408 Strand                          A 45 Industrial Area                     Wind Ebisu bldg.
Suite 1200                              London WC2R 0NE                         Phase VIII B Mohali 160059               2-4-8 Ebisu-nishi
Denver, CO 80203                        United Kingdom                          Punjab, India                            Shibuya-ku, Tokyo
                                                                                                                         150-0021 Japan

©2012 Quark Software Inc. All rights reserved. Unauthorized use and/or reproduction are violations of applicable laws. Quark, QuarkXPress, and the Quark logo
are trademarks or registered trademarks of Quark Software Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their
respective owners. 02615CS_US



4   ©2012 Quark Software Inc. All rights reserved

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Good food case study

  • 1. A Mouth Watering Tablet Experience Good Food magazine cooks up an iPad sensation with the App Studio solution. When you’re the UK’s leading food magazine, saw these tablets and really got it. They understand how tablets can become an incredibly interactive extension of the magazine. It was also there’s a lot of pressure to get your first an opportunity to charge for our content on a digital platform. Tablets tablet version right. came along and we realized that people were willing to pay in a way S o when BBC Good Food saw its readers increasingly making the they weren’t on the web.” move to tablets, it turned to App Studio to help unleash the Of course delivering a great user experience was paramount to the suc- possibilities for its tablet publication. cess of the new app. For Good Food, simply publishing large, slow PDF Rebekah Billingsley, Publishing Director, Mobile Devices for Immediate files was never going to do the job. Instead, they used App Studio to Media at Good Food magazine, explains, “The magazine division just create a fast, adaptable HTML5 tablet edition that combined all the GOOD FOOD MAGAZINE CASE STUDY
  • 2. GOOD FOOD MAGAZINE CASE STUDY great content from the print publi- First, about half are existing sub- cation with new levels of interac- scribers who already love the print tion and functionality. As Billingsley magazine and now enjoy free points out, “Readers can search access to the iPad app. The second across recipes, they can create a group is primarily made up of App scrapbook which is where they Store customers who have bought store their favorite recipes across an iPad and are looking for great all the issues that they’ve bought, it content and apps to put on it. just takes it that bit further.” These represent new readers for the publication and a market they They got it right. Last month they look forward to growing. had 45,000 downloads of the latest issue, and the magazine has been Of course, keeping both groups downloaded over 200,000 times engaged means giving them a since launch. tablet experience they love. So far, the reviews are glowing: Retaining existing “S u p e r… Best mag. Of all times.” readers, attracting “Just what the iPad is for.” new ones. “This is the first time I’ve bought Every publisher making the move this magazine. If only all my other from print and web to tablets must magazines were available in this consider both customer retention format — it ’s so good.” and attracting new readers. Good “One of the best subscription apps Food is no different. For the tablet around. This is the standard by version, it’s found that readers come which others are measured.” in two flavors. It all goes to show the excellent job Good Food has done both of enhancing the experience for exist- ing print readers and opening up to a new and growing audience. A deeper insight into tablet readers Where the tablet edition of Good Food differs quite markedly from the print version is the visibility it gives both publishing and editorial staff into what readers like most. The tablet publication collects basic sales data from the App Store, as well as an opt-in data feed from readers and in - geniously incorporates Readers can interact with the contents of Good Food to open up recipes and Google Analytics, too. shopping lists, which can be automatically emailed to them. 2 ©2012 Quark Software Inc. All rights reserved
  • 3. GOOD FOOD MAGAZINE CASE STUDY Unlike with PDFs, readers can highlight and select words throughout the magazine, look them up in a glossary and find reference information. Lessons from As a result, Good Food can now see its readers in a whole new light. Billingsley explains, “We’re seeing about a 65% opt-in rate of sub- Good Food scribers which is great. Then we’ve laid Google Analytics over the product which means we get everything — we know dwell time, most We asked Rebekah Billingsley read, every click, every video view and frequency.” what advice she’d give to This level of insight has enabled Good Food to adapt and tune its publi- cation to more closely match what readers value most. Says Billingsley, anyone entering the tablet “We’ve used this data analysis to hone our product. For example, our publishing market: videos weren’t viewed as much as we’d expected and were heavy, so we’ve reduced the number from two down to one. “Find a platform that integrates into your existing publishing production process and We know that the shopping basket functionality is used in about 60% of all visits, so we hope to enhance that area of functionality. Even team. Don’t invest too much money on tech- more importantly, it allows us to tell advertisers how their ads have per- nology — use the platforms that exist that formed and help them make better ones next time.” plug in to QuarkXPress or InDesign, such as These are all things that would be, at best, very difficult and at worst, App Studio. And create as much opportunity almost impossible to do with the print publication. This granularity of as possible to test your product and pricing.” detail also enables Good Food to tell advertisers exactly how well their ads are performing. 3 ©2012 Quark Software Inc. All rights reserved
  • 4. GOOD FOOD MAGAZINE CASE STUDY Smaller files, faster downloads, happier readers We didn’t want to be limited Good Food magazine readers are just like all modern consumers — they expect information to be available online with little or no delay. Not surprisingly, tablet users feel just the same way. in what we did with our Understanding that speed is essential for a positive user experience, magazine because of file Good Food selected App Studio as its software solution. A key factor is that App Studio is based on HTML5 rather than PDF technology. This was an important distinction. Billingsley explains, “We didn’t want to sizes. App Studio was the be limited in what we did with our magazine because of file sizes. App Studio was the only solution to be able to offer us that.” only solution to be able So HTML5 is important? to offer us that. “It is definitely important,” says Billingsley. “Who wants to create PDF products? They’re heavy, they’re clunky, and they’re not searchable. — Rebekah Billingsley, Publishing Director, Mobile Devices HTML5 gave us the opportunity to scale onto Android and Windows if for Immediate Media at Good Food magazine we wanted to. It also allows us to integrate the HTML from our web- sites to create additional functionality.” What’s more, the App Studio solution fits seamlessly with the way the print publishing team was already working. It meant fewer barriers and faster success. It also delivered greater flexibility, allowing Good Food to revisit and adapt their strategy on a regular basis. The result is a tablet publication that both works for the business and which readers love. If you would like to learn more about a certain success story or about how your company can profit from Quark products and solutions, visit www.quark.com or contact us. If you are interested in having Quark publish your success story, please contact the Quark PR team at pr@quark.com. About App Studio is the next generation digital publishing solution create branded content apps using QuarkXPress, InDesign, that uses HTML5 to push the bounds of user experience HTML5, and XML. Through a managed cloud environment, without the high cost and effort associated with custom app designers, authors, and extended teams are able to development. By combining the market-leading HTML5 collaborate to create rich, interactive content that can be technology from the recent acquisition of PressRun with delivered across multiple platforms and devices. Quark’s existing digital publishing technology, App Studio is the only digital publishing solution that allows users to Get started for free at www.AppStudio.net North America Europe Asia Japan Quark Software Inc. Quark Software Inc. Quark Software Inc. Quark Software Inc. 1225 17th Street 406-408 Strand A 45 Industrial Area Wind Ebisu bldg. Suite 1200 London WC2R 0NE Phase VIII B Mohali 160059 2-4-8 Ebisu-nishi Denver, CO 80203 United Kingdom Punjab, India Shibuya-ku, Tokyo 150-0021 Japan ©2012 Quark Software Inc. All rights reserved. Unauthorized use and/or reproduction are violations of applicable laws. Quark, QuarkXPress, and the Quark logo are trademarks or registered trademarks of Quark Software Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners. 02615CS_US 4 ©2012 Quark Software Inc. All rights reserved