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Global
Meetings:
      Fostering Success in Today’s Pharmaceutical Industry
             As the pharmaceutical industry globalizes, meeting management professionals must employ new
             strategies to produce events that meet business objectives. Discover how new directions in global
             medical meetings confirm the indelible role of events as a key element of the pharmaceutical
             knowledge economy.




 GLOBAL PHARMACEUTICAL MEETINGS:
 THE CURRENT LANDSCAPE
    The pharmaceutical industry is experiencing fundamental shifts:
 Sales in traditionally dominant
 markets are slowing compared                       12%                      Also known as “pharmerging” markets, these include
 to emerging markets

 GROWTH IN 2011:
                                                                                                                                         RUSSIA
                 6.9%                                                                                        TURKEY                     SOUTH
                                                                                                                                        KOREA
  3.5%                                                                         MEXICO                                        INDIA                CHINA

                                  0.8%                                                         BRAZIL

UNITED JAPAN WESTERN                             EMERGING
STATES       EUROPE                              MARKETS

    Technology plays a transformative role in meeting planning and execution:




    52%                 52% of respondents to the IMEX Group Power of 10 survey noted that the Internet is altering
                        buyer-supplier relationships




   According to the INCON Annual Survey of the Global
   Association Conference Market, social media is
   already an essential tool for participant engagement
   both pre- and post-meeting:




                                                                                       33% 42%
       71%          of meeting organizers use Facebook
                    and LinkedIn to connect with delegates


       62%          use Twitter


                                                                                       of organizers use mobile intend to implement mobile
       ALMOST 33%
                                                 use blogs, podcasts,
                                                                                         applications for their applications in the near future
                                                 and YouTube channels
                                                                                             conferences


      Globalized markets pose new challenges for meeting planners:


       ECONOMIC CRISIS AND                                                                    COMPLIANCE WITH
       BUDGET RESTRICTIONS:                                                                 INDUSTRY REGULATIONS:
                                                                                      Regulations like the United States’ Sunshine Act require
                                                                                      stringent expense reporting




                         65%                                                          Meeting planners must disclose any payments to health
                                                                                      care providers over $10.00



                                                                                     INCLUDES EXPENSES LIKE
       of IMEX respondents cited the global financial
       crisis as the largest influence shaping the global
       meetings industry




                                                                                         AIR TRAVEL                    LODGING              CATERING
       67%           will have similar or lower budgets than
                     in 2011

                                                                                        FINES FOR NONCOMPLIANCE RANGE FROM

       32%           of businesses will decrease budgets for
                     industry events, conferences, and
                     professional development
                                                                                       $150,000 to $1,000,000
  INTERNATIONAL TRAVEL LOGISTICS
  Top five countries for international meetings in 2011:




    1.       UNITED STATES              2.        JAPAN                  3.      SINGAPORE                4.      FRANCE               5.   BELGIUM



FUTURE TRENDS IN GLOBAL PHARMACEUTICAL MEETINGS:
TOWARDS SEAMLESS EXECUTION
     Projections for global meetings are largely positive:

   ASIA/PACIFIC 87%
         EUROPE 75%
LATIN AMERICA 61%
  MIDDLE EAST 89%
NORTH AMERICA 80%

    How can planners continue to prove the value of meetings in a rapidly shifting market?


  CONVENIENCE:                                                                       EDUCATION:
  Simplify travel arrangements for meeting attendees                                 Maximize the educational value and interactivity of all
                                                                                     meeting sessions
                    Consider                                                         Over half of organizers plan to increase focus on
                    localizing events                                                participant learning:
                    to decrease
                    travel time
                                                          79%                         PERSONALIZED MEETING CONTENT: 59%


                     Embed                                                            PRE- AND POST-MEETING ENGAGEMENT: 48%
                     incentive travel            of incentive planners
                     into meeting                 anticipate stable or
                     arrangements                  increased budgets                  DELEGATE-LED CONTENT: 41%




  PARTNERSHIP BUILDING:
   Nurture partnerships with hotels, sponsors, exhibitors, sourcing departments, and more




    KEY PRIORITIES
                                                                                $
    INCLUDE:                                                              Negotiating
                                                                     competitive hotel and
                                                                      travel booking rates
                                                                                                             Increasing
                                                                                                           flexibility of
                                                                                                             venue use
                                                                                                                                    Promoting positive
                                                                                                                                  impact of meetings on
                                                                                                                                      local economies


  TECHNOLOGY:                                                                        SOCIAL RESPONSIBILITY:
  Implement technology solutions to enhance the                                      Integrate eco-consciousness and social responsibility
  meeting experience                                                                 (CSR) into the meeting experience
                                                                                       73% OF MEETING CLIENTS ARE INTERESTED IN
  71% OF ORGANIZERS ANTICIPATE USING
                                                                                       GREEN INITIATIVES
  MOBILE APPS TO CONNECT PARTICIPANTS

                                                                                       CSR activities have lasting positive effects on
  65% LOOK TOWARDS EXPANSION OF FREE WI-FI                                             communities and participants. Clean The World
                                                                                       engages hotels and conferences in recycling toiletries
                                                                                                                                                  X1
  56% ANTICIPATE STREAMING VIDEO CONTENT                                                                                                          MILLION

  FOR REMOTE AUDIENCES                                                                 RECYCLED 10 MILLION BARS OF SOAP IN 2011

                                                                                      250,000 HOTEL ROOMS PER DAY
               Global meetings directly impact business success:



       77%          OF CUSTOMERS PREFER (OR REQUIRE!) FACE-TO-FACE MEETINGS




       37%          COMPANIES WOULD LOSE 37% OF ANNUAL SALES WITHOUT IN-PERSON MEETINGS




  SOURCES:
  http://www.astrazeneca-annualreports.com/2011/our_strategy_and_performance/the_pharmaceutical_industry
  www.imap.com/imap/media/resources/IMAP_PharmaReport_8_272B8752E0FB3.pdf
  http://www.ims-japan.co.jp/top_line_11YE.php
  http://www.imshealth.com/imshealth/Global/Content/Pharmerging/Document/Pharmerging_Future.pdf
  http://www.eibtm.com/files/2011_eibtm_industry_report.pdf
  http://www.imex-frankfurt.com/powerof10.html
  http://meetingsnet.com/medicalmeetings/cme_rules_regs/meeting_managers_get_ready_for_sunshine_act_0418
  http://www.policymed.com/2011/12/physician-payment-sunshine-act-cms-releases-proposed-regulations.html
  http://www.nccmpi.org/assets/MPI%20April%2017%20Breakout%20Session-American%20Express%20Meetings%20%20Events.pdf
  http://meetingsnet.com/medicalmeetings/cme_rules_regs/tips_devices/saving-world-meetings-corporate-social-responsibility-0606
  http://www.nccmpi.org/assets/MPI%20April%2017%20Breakout%20Session-American%20Express%20Meetings%20%20Events.pdf

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Global Pharmaceutical Meetings: Adapting to Industry Changes

  • 1. Global Meetings: Fostering Success in Today’s Pharmaceutical Industry As the pharmaceutical industry globalizes, meeting management professionals must employ new strategies to produce events that meet business objectives. Discover how new directions in global medical meetings confirm the indelible role of events as a key element of the pharmaceutical knowledge economy. GLOBAL PHARMACEUTICAL MEETINGS: THE CURRENT LANDSCAPE The pharmaceutical industry is experiencing fundamental shifts: Sales in traditionally dominant markets are slowing compared 12% Also known as “pharmerging” markets, these include to emerging markets GROWTH IN 2011: RUSSIA 6.9% TURKEY SOUTH KOREA 3.5% MEXICO INDIA CHINA 0.8% BRAZIL UNITED JAPAN WESTERN EMERGING STATES EUROPE MARKETS Technology plays a transformative role in meeting planning and execution: 52% 52% of respondents to the IMEX Group Power of 10 survey noted that the Internet is altering buyer-supplier relationships According to the INCON Annual Survey of the Global Association Conference Market, social media is already an essential tool for participant engagement both pre- and post-meeting: 33% 42% 71% of meeting organizers use Facebook and LinkedIn to connect with delegates 62% use Twitter of organizers use mobile intend to implement mobile ALMOST 33% use blogs, podcasts, applications for their applications in the near future and YouTube channels conferences Globalized markets pose new challenges for meeting planners: ECONOMIC CRISIS AND COMPLIANCE WITH BUDGET RESTRICTIONS: INDUSTRY REGULATIONS: Regulations like the United States’ Sunshine Act require stringent expense reporting 65% Meeting planners must disclose any payments to health care providers over $10.00 INCLUDES EXPENSES LIKE of IMEX respondents cited the global financial crisis as the largest influence shaping the global meetings industry AIR TRAVEL LODGING CATERING 67% will have similar or lower budgets than in 2011 FINES FOR NONCOMPLIANCE RANGE FROM 32% of businesses will decrease budgets for industry events, conferences, and professional development $150,000 to $1,000,000 INTERNATIONAL TRAVEL LOGISTICS Top five countries for international meetings in 2011: 1. UNITED STATES 2. JAPAN 3. SINGAPORE 4. FRANCE 5. BELGIUM FUTURE TRENDS IN GLOBAL PHARMACEUTICAL MEETINGS: TOWARDS SEAMLESS EXECUTION Projections for global meetings are largely positive: ASIA/PACIFIC 87% EUROPE 75% LATIN AMERICA 61% MIDDLE EAST 89% NORTH AMERICA 80% How can planners continue to prove the value of meetings in a rapidly shifting market? CONVENIENCE: EDUCATION: Simplify travel arrangements for meeting attendees Maximize the educational value and interactivity of all meeting sessions Consider Over half of organizers plan to increase focus on localizing events participant learning: to decrease travel time 79% PERSONALIZED MEETING CONTENT: 59% Embed PRE- AND POST-MEETING ENGAGEMENT: 48% incentive travel of incentive planners into meeting anticipate stable or arrangements increased budgets DELEGATE-LED CONTENT: 41% PARTNERSHIP BUILDING: Nurture partnerships with hotels, sponsors, exhibitors, sourcing departments, and more KEY PRIORITIES $ INCLUDE: Negotiating competitive hotel and travel booking rates Increasing flexibility of venue use Promoting positive impact of meetings on local economies TECHNOLOGY: SOCIAL RESPONSIBILITY: Implement technology solutions to enhance the Integrate eco-consciousness and social responsibility meeting experience (CSR) into the meeting experience 73% OF MEETING CLIENTS ARE INTERESTED IN 71% OF ORGANIZERS ANTICIPATE USING GREEN INITIATIVES MOBILE APPS TO CONNECT PARTICIPANTS CSR activities have lasting positive effects on 65% LOOK TOWARDS EXPANSION OF FREE WI-FI communities and participants. Clean The World engages hotels and conferences in recycling toiletries X1 56% ANTICIPATE STREAMING VIDEO CONTENT MILLION FOR REMOTE AUDIENCES RECYCLED 10 MILLION BARS OF SOAP IN 2011 250,000 HOTEL ROOMS PER DAY Global meetings directly impact business success: 77% OF CUSTOMERS PREFER (OR REQUIRE!) FACE-TO-FACE MEETINGS 37% COMPANIES WOULD LOSE 37% OF ANNUAL SALES WITHOUT IN-PERSON MEETINGS SOURCES: http://www.astrazeneca-annualreports.com/2011/our_strategy_and_performance/the_pharmaceutical_industry www.imap.com/imap/media/resources/IMAP_PharmaReport_8_272B8752E0FB3.pdf http://www.ims-japan.co.jp/top_line_11YE.php http://www.imshealth.com/imshealth/Global/Content/Pharmerging/Document/Pharmerging_Future.pdf http://www.eibtm.com/files/2011_eibtm_industry_report.pdf http://www.imex-frankfurt.com/powerof10.html http://meetingsnet.com/medicalmeetings/cme_rules_regs/meeting_managers_get_ready_for_sunshine_act_0418 http://www.policymed.com/2011/12/physician-payment-sunshine-act-cms-releases-proposed-regulations.html http://www.nccmpi.org/assets/MPI%20April%2017%20Breakout%20Session-American%20Express%20Meetings%20%20Events.pdf http://meetingsnet.com/medicalmeetings/cme_rules_regs/tips_devices/saving-world-meetings-corporate-social-responsibility-0606 http://www.nccmpi.org/assets/MPI%20April%2017%20Breakout%20Session-American%20Express%20Meetings%20%20Events.pdf