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Upchurch Watson White & Max 
Mediation Group 
and the University of Florida 
Levin College of Law 
Institute for Dispute Resolution 
are proud to cosponsor today’s Webinar: 
Getting the Deal Done: 
Using Mock Trials, Focus Groups, Private Trials 
and Early Neutral Evaluation to Settle Cases
Our guest, 
Betty Dunkum 
President, 
Victory Trial 
Consulting 
bld@ 
victorytrial.com 
victorytrial.com 
Our presenters 
Brandon S. 
Peters 
Mediation Counsel 
Upchurch Watson 
White & Max 
bpeters@ 
uww-adr.com 
uww-adr.com 
2 
A. Michelle 
Jernigan 
Shareholder 
Upchurch Watson 
White & Max 
mjernigan@ 
uww-adr.com 
uww-adr.com
Getting the Deal Done 
Using Mock Trials, Focus Groups, 
Private Trials and Early Neutral 
Evaluation to Settle Cases
Importance of accurate case evaluation 
• BATNA – Best Alternative To a Negotiated Agreement is a 
jury trial, bench trial or arbitration 
• So you can make an intelligent decision about whether to 
settle or try the case 
Getting the Deal Done 
©UWWM 
4
Importance of accurate case evaluation 
• Risk Analysis 
▫ Likelihood of success 
▫ Range of Potential Damages 
• Litigation Costs 
• Risk Aversion 
• Consequential effects 
Getting the Deal Done 
©UWWM 
5
Jury verdict reporter 
• Pros 
• Cons 
Getting the Deal Done 
©UWWM 
6
Getting the Deal Done 
©UWWM 
Trial Settlement 
7
Different types of jury research 
Getting the Deal Done 
©UWWM 
8
Private mock trials 
• A typical day-long simulation involves opening and closing 
presentations for all parties with full explanation of summary 
testimony, exhibits, video depositions, and rebuttal 
• At least 20 jurors 
▫ Provides better estimates of the size of verdict and likelihood of 
an outcome and a more comprehensive understanding of the 
themes that emerge during jury deliberations 
▫ Can develop jury selection criteria 
• Can incorporate witness evaluation 
▫ Witness evaluated by jurors on a 20-point scale 
• Usually done after substantial discovery 
Getting the Deal Done 
©UWWM 
9
Getting the Deal Done 
©UWWM 
Example of jury selection criteria 
• In a mock trial of a traumatic brain injury case, 
all of the jurors who were very familiar with 
traumatic brain injury (as opposed to those who 
were not familiar or only somewhat familiar) 
gave above-median verdicts. 
10
Getting the Deal Done 
©UWWM 
Focus groups 
• Normally, focus groups are used as an exploratory tool 
early in litigation to determine the key issues in the 
conflict and, thereby, inform discovery and early 
settlement negotiations 
• The predictive value of a focus group can be skewed 
because of the smaller sample size (usually 8-10 jurors) 
and the fact that one dominant personality can 
sometimes overtake jury deliberations 
• Too small for jury selection criteria 
• Presentation by a neutral 
11
Getting the Deal Done 
©UWWM 
Court-sponsored summary jury trials 
• Typically, a one-day presentation done at the 
courthouse before a judge and 1-2 panels of 
jurors. 
• One side may hide key evidence/exhibits they 
don’t want to disclose before trial. 
12
Joint mock trials 
• Similar to private mock trial, except all sides 
present their case. 
• Privately recruited jury. 
Getting the Deal Done 
©UWWM 
13
Private trials 
• Often done as part of a settlement agreement. 
▫ Settlement agreement may contain a high-low 
with amount to be determined by the private trial. 
• Use a retired judge and a jury recruited from the 
community. 
• Summary presentation of testimony and 
evidence over 1-2 weeks. 
▫ Helpful if one side does not want the evidence 
publicized. 
Getting the Deal Done 
©UWWM 
14
Getting the Deal Done 
Early neutral evaluation 
• Outside Florida 
• Florida 
• Judicial Immunity 
©UWWM 
15
• To predict the outcome for trial purposes 
• To establish a negotiation range for mediation purposes 
• To test case themes 
• Legal arguments versus compelling story 
• Jurors often latch on to seemingly insignificant issues 
• Help jurors understand complex issues 
• To evaluate witnesses and exhibits 
Getting the Deal Done 
©UWWM 
16
Getting the Deal Done 
©UWWM 
How can I trust jury research? 
• Jury panel mimics population in terms of age, race, 
gender and political orientation. 
• Extensive screening excludes people who are ineligible 
jurors or who have familiarity with the case, parties or 
witnesses. 
• Recruiting is done via two methods (depending on 
client’s budget): 
▫ Random-digit dialing (outbound recruiting; more 
expensive) 
▫ Responses to ads placed in the community (inbound 
recruiting; less expensive) 
17
Getting the Deal Done 
©UWWM 
Using jury research to … 
• Help mediate multi-defendant 
cases 
▫ Who is liable? 
▫ Share of proportionate 
fault 
▫ Amount of damages 
• Persuade a “difficult” 
client, adjuster or 
attorney 
▫ Define "difficult 
people" 
▫ Hostage Takers 
▫ FBI's Behavioral 
Change Stairway Model 
18
Behavioral Change Stairway 
Active 
Listening 
Empathy 
Rapport 
Influence 
Behavioral 
Change 
Getting the Deal Done 
©UWWM 
19 
Time 
Source: FBI Crisis Negotiation Unit
• Prior to filing the case 
• Early in discovery 
• Before/after mediation 
Getting the Deal Done 
©UWWM 
20
Getting the Deal Done 
©UWWM 
Options: 
• Say nothing 
• Disclose overall results 
• Video presentation of jurors discussing verdict and rationale 
21
Getting the Deal Done 
©UWWM 
22
• Number of jurors 
• Method of jury recruiting 
• Location of research 
• Length of case presentations 
Getting the Deal Done 
©UWWM 
can each be adjusted to fit budgets. 
23
• Factual issues 
• Legal issues 
• Big dollars 
• Difficult personalities 
Getting the Deal Done 
©UWWM 
24
Getting the Deal Done 
Two ways to follow up 
• Working with a mediator after 
mediation 
▫ By phone, attorneys only or 
with parties 
▫ In person 
▫ When 
 Discovery closed 
 Before summary judgment 
motions 
 After summary judgment 
motions 
©UWWM 
• Conducting jury research after 
mediation – retesting case 
▫ Use what you learn about 
your case 
▫ See how case changes if you 
settle with one or more of the 
defendants/plaintiffs 
25
O.O.D.A 
Loop 
Getting the Deal Done 
©UWWM 
26
Observe. Orient. Decide. Act. 
Observations 
Cultural 
Traditions 
Analyses & 
Synthesis 
Previous 
Experience 
New 
Genetic 
Heritage 
Information 
Feed 
forward 
Feed 
forward 
Decision Feed Action 
forward 
Unfolding 
circumstances 
Implicit 
Guidance 
& Control 
Outside 
Information 
Implicit Guidance 
& Control 
Feedback 
Feedback 
Unfolding Interaction with Environment 
Getting the Deal Done 
©UWWM 
27
Thanks to our guest contributor 
Betty L. Dunkum, Esq. 
President 
Phone: (561) 793-3703 
E-mail: bld@victorytrial.com 
www.victorytrial.com 
28
“Getting the 
Deal Done” 
Florida Bar 
Course # 
1406735N 
CLE Credits 
General: 1.5 
Please contact Brandon or 
Michelle at bpeters@uww-adr. 
com or mjernigan@uww-adr. 
com with questions or 
comments regarding content. 
Please email cklasne@uww-adr.comwith questions about course number, Webinar 
recording, etc. 
Upchurch Watson White & Max Mediation Group 
29 
Daytona Beach  Maitland/Orlando  Jacksonville  Miami  Fort Lauderdale/Plantation  West Palm Beach

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Getting the Deal Done

  • 1. Upchurch Watson White & Max Mediation Group and the University of Florida Levin College of Law Institute for Dispute Resolution are proud to cosponsor today’s Webinar: Getting the Deal Done: Using Mock Trials, Focus Groups, Private Trials and Early Neutral Evaluation to Settle Cases
  • 2. Our guest, Betty Dunkum President, Victory Trial Consulting bld@ victorytrial.com victorytrial.com Our presenters Brandon S. Peters Mediation Counsel Upchurch Watson White & Max bpeters@ uww-adr.com uww-adr.com 2 A. Michelle Jernigan Shareholder Upchurch Watson White & Max mjernigan@ uww-adr.com uww-adr.com
  • 3. Getting the Deal Done Using Mock Trials, Focus Groups, Private Trials and Early Neutral Evaluation to Settle Cases
  • 4. Importance of accurate case evaluation • BATNA – Best Alternative To a Negotiated Agreement is a jury trial, bench trial or arbitration • So you can make an intelligent decision about whether to settle or try the case Getting the Deal Done ©UWWM 4
  • 5. Importance of accurate case evaluation • Risk Analysis ▫ Likelihood of success ▫ Range of Potential Damages • Litigation Costs • Risk Aversion • Consequential effects Getting the Deal Done ©UWWM 5
  • 6. Jury verdict reporter • Pros • Cons Getting the Deal Done ©UWWM 6
  • 7. Getting the Deal Done ©UWWM Trial Settlement 7
  • 8. Different types of jury research Getting the Deal Done ©UWWM 8
  • 9. Private mock trials • A typical day-long simulation involves opening and closing presentations for all parties with full explanation of summary testimony, exhibits, video depositions, and rebuttal • At least 20 jurors ▫ Provides better estimates of the size of verdict and likelihood of an outcome and a more comprehensive understanding of the themes that emerge during jury deliberations ▫ Can develop jury selection criteria • Can incorporate witness evaluation ▫ Witness evaluated by jurors on a 20-point scale • Usually done after substantial discovery Getting the Deal Done ©UWWM 9
  • 10. Getting the Deal Done ©UWWM Example of jury selection criteria • In a mock trial of a traumatic brain injury case, all of the jurors who were very familiar with traumatic brain injury (as opposed to those who were not familiar or only somewhat familiar) gave above-median verdicts. 10
  • 11. Getting the Deal Done ©UWWM Focus groups • Normally, focus groups are used as an exploratory tool early in litigation to determine the key issues in the conflict and, thereby, inform discovery and early settlement negotiations • The predictive value of a focus group can be skewed because of the smaller sample size (usually 8-10 jurors) and the fact that one dominant personality can sometimes overtake jury deliberations • Too small for jury selection criteria • Presentation by a neutral 11
  • 12. Getting the Deal Done ©UWWM Court-sponsored summary jury trials • Typically, a one-day presentation done at the courthouse before a judge and 1-2 panels of jurors. • One side may hide key evidence/exhibits they don’t want to disclose before trial. 12
  • 13. Joint mock trials • Similar to private mock trial, except all sides present their case. • Privately recruited jury. Getting the Deal Done ©UWWM 13
  • 14. Private trials • Often done as part of a settlement agreement. ▫ Settlement agreement may contain a high-low with amount to be determined by the private trial. • Use a retired judge and a jury recruited from the community. • Summary presentation of testimony and evidence over 1-2 weeks. ▫ Helpful if one side does not want the evidence publicized. Getting the Deal Done ©UWWM 14
  • 15. Getting the Deal Done Early neutral evaluation • Outside Florida • Florida • Judicial Immunity ©UWWM 15
  • 16. • To predict the outcome for trial purposes • To establish a negotiation range for mediation purposes • To test case themes • Legal arguments versus compelling story • Jurors often latch on to seemingly insignificant issues • Help jurors understand complex issues • To evaluate witnesses and exhibits Getting the Deal Done ©UWWM 16
  • 17. Getting the Deal Done ©UWWM How can I trust jury research? • Jury panel mimics population in terms of age, race, gender and political orientation. • Extensive screening excludes people who are ineligible jurors or who have familiarity with the case, parties or witnesses. • Recruiting is done via two methods (depending on client’s budget): ▫ Random-digit dialing (outbound recruiting; more expensive) ▫ Responses to ads placed in the community (inbound recruiting; less expensive) 17
  • 18. Getting the Deal Done ©UWWM Using jury research to … • Help mediate multi-defendant cases ▫ Who is liable? ▫ Share of proportionate fault ▫ Amount of damages • Persuade a “difficult” client, adjuster or attorney ▫ Define "difficult people" ▫ Hostage Takers ▫ FBI's Behavioral Change Stairway Model 18
  • 19. Behavioral Change Stairway Active Listening Empathy Rapport Influence Behavioral Change Getting the Deal Done ©UWWM 19 Time Source: FBI Crisis Negotiation Unit
  • 20. • Prior to filing the case • Early in discovery • Before/after mediation Getting the Deal Done ©UWWM 20
  • 21. Getting the Deal Done ©UWWM Options: • Say nothing • Disclose overall results • Video presentation of jurors discussing verdict and rationale 21
  • 22. Getting the Deal Done ©UWWM 22
  • 23. • Number of jurors • Method of jury recruiting • Location of research • Length of case presentations Getting the Deal Done ©UWWM can each be adjusted to fit budgets. 23
  • 24. • Factual issues • Legal issues • Big dollars • Difficult personalities Getting the Deal Done ©UWWM 24
  • 25. Getting the Deal Done Two ways to follow up • Working with a mediator after mediation ▫ By phone, attorneys only or with parties ▫ In person ▫ When  Discovery closed  Before summary judgment motions  After summary judgment motions ©UWWM • Conducting jury research after mediation – retesting case ▫ Use what you learn about your case ▫ See how case changes if you settle with one or more of the defendants/plaintiffs 25
  • 26. O.O.D.A Loop Getting the Deal Done ©UWWM 26
  • 27. Observe. Orient. Decide. Act. Observations Cultural Traditions Analyses & Synthesis Previous Experience New Genetic Heritage Information Feed forward Feed forward Decision Feed Action forward Unfolding circumstances Implicit Guidance & Control Outside Information Implicit Guidance & Control Feedback Feedback Unfolding Interaction with Environment Getting the Deal Done ©UWWM 27
  • 28. Thanks to our guest contributor Betty L. Dunkum, Esq. President Phone: (561) 793-3703 E-mail: bld@victorytrial.com www.victorytrial.com 28
  • 29. “Getting the Deal Done” Florida Bar Course # 1406735N CLE Credits General: 1.5 Please contact Brandon or Michelle at bpeters@uww-adr. com or mjernigan@uww-adr. com with questions or comments regarding content. Please email cklasne@uww-adr.comwith questions about course number, Webinar recording, etc. Upchurch Watson White & Max Mediation Group 29 Daytona Beach  Maitland/Orlando  Jacksonville  Miami  Fort Lauderdale/Plantation  West Palm Beach

Editor's Notes

  1. AMJ
  2. AMJ
  3. AMJ
  4. AMJ
  5. BLD
  6. BLD
  7. BLD
  8. BLD
  9. BLD
  10. BLD
  11. AMJ BLD
  12. BLD
  13. AMJ
  14. BLD?
  15. AMJ
  16. AMJ
  17. AMJ and BLD
  18. BSP