Image via David Armano
Source: ARS
Source: ARS
Image via Flickr.com/rubicon
Source: Kevin Kelly at TOC 2011 Youtube / OReilly
Image licensed from sevensheaven.nl
Likable
  Timely &     Brand        Better service:
 contextual                  fluid, clean,
                            safe and easy
Fair and
attractive                 Better interface
pricing *

      Better             Social and inter-
      tools                connected
Up-selling
Bundling
Content (Creators,   Advertisers
             Publishers etc)
                                  Device
Telcos &                          Makers
Operators




                  Social
                 Networks
Source: Ovum Research (used with permission)
Gerd Leonhard

Gerd Leonhard