10. Your MFP Services from the cloud UDOCX is a cloud-based Document Processing Service that enables Microsoft Office users to securely scan, store, mail, fax and print documents from any multifunctional copier/scanner/printer anywhere in the world. Anytime. Anywhere.
11. Shift in the MFP landscape Integrate MFP devices with in-house or cloud-based Microsoft environments with no additional hardware/software required Add significant value to existing MFP devices Pay-as-you-go, Software-as-a-Service business model Influence trend towards larger and more powerful MFPs
12. Shift in the MFP landscape “Win-Win” situation - New revenue models for MFP partners based on delivery of value to customers Momentum initially created by software focused partners in Europe and Asia and customers that have moved their office and CRM applications into the cloud Analysts and existing customer roll-outs support the paradigm shift
13. Adds functional value to the MFP while connecting it to in-house or cloud-based Microsoft Office systems UDOCX
16. Security, compliancy and authentication issues around the MFP High security and compliance issues (i.e. law firms, government agencies) Restricted usage of some MFP’s to avoid unauthorized document distribution
17. UDOCX solves… UDOCX solves the majority of these issues in your existing environment. Integrated authentication of users Transaction logging Integrated MFP into the corporate network
25. UDOCX - features Unlike other solutions all services are available to all MFP’s with a browser, without the need for additional software or hardware. You activate the UDOCX service via a link on the MFP. Features Print Anywhere™ Email SharePoint Scan/Store to SharePoint Draft Mail to Email (secure) Fax to Fax address
27. UDOCX Services Summary Browser based, no additional software or knowledge needed Reduces administrators tasks and MFP-related complexity Always up to date (SaaS), broadest cloud services for scan, store, mail, fax and print and full OCR, replacing complicated, costly alternatives Secure, user authentication against Microsoft Office systems No untraceable, unauthorized or anonymous sending Easy, intuitive use of individual Outlook contact data to avoid mistakes when emailing or faxing Per-month pricing model Administrator Portal Full OCR and Fax capable solutions
29. Do you want to test UDOCX? www.udocx.com/signup …with UDOCX
30. Thank You! http://www.udocx.com http://blog.udocx.com Mark Warbington; Neil Griffiths; Fabien van ‘t Woudt ( markw@fenestrae, neilg@fenestrae.com, fabienvw@fenestrae.com )
Editor's Notes
This presentation describes UDOCX Cloud based Services as available per Q1, 2011 for Multifunctional Peripherals. (MFP’s)We will address the business reasons for companies to use UDOCX Services. Specific User functionality on the MFP is shown. Company Administrators will see how UDOCX reduces complexity and maintenance in relation to the installed MFP base.A demo of UDOCX Services is part of this presentation to show the ease of use and to show User scenario’s on the MFP well known to Customers.Scenario’s include logging of scanned documents on the MFP, sending scanned documents to recipients (email, Fax) or to store these documents in databases.Specific emphasis is put on the MFP as security loophole and on Authentication of Users of the MFP avoiding unauthorized use and sending of Documents from the MFP.Most importantly this presentation shows how ease it is to roll out the UDOCX solution to your existing MFP base and the associated limited monthly costs.UDOCX represents a huge ROI in terms of saving costs (software, hardware and maintenance, fax lines and energy/maintenance) and hugely improved productivity (Ease of use, avoid errors and easy retrieval of documents)
Unless others, UDOCX uses the browser on the MFP to deliver these services , avoiding installation and maintenance of additional software or hardware on the MFP or on local serversExtensive UDOCX services can therefore be allocated to specific MFP’s and to on premise or Cloud based office environments* (like Microsoft Office365) in a pay as you go modelUsers face a single intuitive (browser) display and can securely scan, email, store, print and fax. Anonymous transfer of documents is avoided by automated authentication of MFP usersAccess to Personal Contacts and predefined filing locations guarantees fault free and easy sending of digitized documents.Documents are stored (automatically) in predefined SharePoint folders. Transactions are logged centrally.Incoming faxes are OCR-ed and delivered in SharePoint *Currently in a BPOS , Office 365 and MS Exchange environment*. No need for additional software, hardware or user training.
Customers want low cost broad functionality available on all or on specific MFPs. Cost reductions have been achieved by optimized printing but optimized scanning has not been exploited to its maximum.Customers emphasize Document security and User Authentication but do not like to install and maintain a complex in house software solution Now that customers clearly see a win-win in moving their business software to the Cloud (email, office, CRM, ERP), like BPOS, Office365, Google Gmail and Google apps, Salesforce.com, reducing costs while improving productivity, MFP vendors have to follow.Customers do not want to deal with multiple in house software solutions on MFPs nor with the corresponding maintenance. To use their MFPs they want to run them as if they were mobile phones. Use the MFP to its full potential with help of software in the Cloud that runs with the browser of the MFP.MFP Resellers that combine a bundle of (UDOCX) Cloud based services with the MFP differentiate themselves from the Crowd, add clear value to the customer, while reducing customer’s costs and secure a monthly recurring revenue model for their business! MFP Resellers that do not embrace the new solutions offered to the MFP will be confronted with competition taking away their customer base.
Customers want low cost broad functionality available on all or on specific MFPs. Cost reductions have been achieved by optimized printing but optimized scanning has not been exploited to its maximum.Customers emphasize Document security and User Authentication but do not like to install and maintain a complex in house software solution Now that customers clearly see a win-win in moving their business software to the Cloud (email, office, CRM, ERP), like BPOS, Office365, Google Gmail and Google apps, Salesforce.com, reducing costs while improving productivity, MFP vendors have to follow.Customers do not want to deal with multiple in house software solutions on MFPs nor with the corresponding maintenance. To use their MFPs they want to run them as if they were mobile phones. Use the MFP to its full potential with help of software in the Cloud that runs with the browser of the MFP.MFP Resellers that combine a bundle of (UDOCX) Cloud based services with the MFP differentiate themselves from the Crowd, add clear value to the customer, while reducing customer’s costs and secure a monthly recurring revenue model for their business! MFP Resellers that do not embrace the new solutions offered to the MFP will be confronted with competition taking away their customer base.
Worldwide we see momentum building for UDOCX; some Partners or Customers have only started with 1-5 MFPs, others removed in house software and roll out to vast amounts of MFPs
Multifunctional Peripherals (MFPs) represent a substantial financial investment to companies and specific knowledge is needed to maintain theMFPs. MFPs are a starting point for creating digitised documentsWorkflow and collaborationsStorage (and retrieval)Formal Communication (e.g Fax)The reverse: offer (Secure) printingUsers want to add properties to the documents and:Send to the right filing destinations like SharepointEmail faultfree to the right people, internal or external. Send Faxes, add coversheetsIndex and OCR for filing and easy retrieval afterwardsReceive proof of delivery of documentsThere is obviously more alike....Companies must invest heavily in Features, Software and Services related to the MFP and Companies MUST also protect and avoid huge issues around security & Compliance.Unauthorized or anonymous use of MFP’s and document transferNo or Limited track and trace of document statusMistakes, info theft and privacy related issuesAdditional features/services for the MFP to support Authentication, Security, Integration and Ease of Use results in complexity and costs:Multi vendor software on MFP and serversIntegration into day-to-day applications adds to complexityExtensive (Admin) Maintenance and user trainingMFP Partners must keep their knowledge updated on a variety of applicationsTotal Cost of Ownership increases and is not included in lease or price per pageLow cost printing initiatives might be overruled by increased costs of software and maintenance…..See next slide for a visual representation of the above roll out…..
Adding more MFPs, integration and features to the equation creates exponential complexity and results in a maintenance nightmare....Unknown and often unseen by the OrganizationSlowing down further roll out of solutions to the whole MFP baseReducing a Companies Quality and Efficiency of Operations! Additional features/services for the MFP results in complexility and costsMulti vendor software on MFP and serversIntegration into day-to-day applications complex(Admin) Maintenance and user trainingPartner must keep knowledge updated High cost for application per MFPTotal Cost of Ownership not included in lease or price per page
The Security related issues around the MFP:...Just to list a few examples in our existing customer base.....Users that are not authorized to scan, copy and distribute documents still do so.....Transactions, Users and content are not monitored, reported, blocked,..MFPs are not included in a companies security and compliance guidelines and regulations and are connected to the outside world without anybody knowing or detectingSenders of documents are unknownNo central logging or acknowledgement of receipt of faxes and other transferred douments
UDOCX solves the security and compliancy issue around the MFP as UDOCX uses UDOCX authenticates against the Microsoft® Exchange Server environment
Companies have invested heavily in Centralization, Consolidation and Virtualization of IT services to save money. Now these companies move to the Cloud and Cloud Services must become interconnected (i.e. email and CRM systems, logistics and financial systems). Companies demand that pieces of their infrastructure that cannot be moved to the Cloud, like Telephones, Fax Machines and MFPs, to be smoothly integrated with these Cloud based services. Think about telephone (systems) connected to a PBX in the Cloud, Fax (machines and fax lines) replaced by Office Systems connected to Fax Services in the Cloud and MFP’s connected to the Cloud.MFPs should be provisioned and supported in the Cloud through their embedded Browser, making it easy to maintain and service the installed base of MFPs.We face fast growth and adoption rate of the Cloud because of:Substantial investments, i.e. Google and MicrosoftLow costs, limited investments in training of staffRapid, easy roll outs, reliable and secure
More over, this extended features are offered on a per MFP basis, enabling a customer to roll out to MFPs and users whenever they want it with no need to buy and install software on servers.A immediate ROI is achieved based on:Reducing in house software and corresponding maintenance and costs Remove existing Fax lines and fax machines; Green initiativesNo user training, help deskImmediate logging and easy retrieval of scanned/logged documents and proof of sending/receiving form/to right addresses
Print Anywhere™Access your email and documents from the MFP and print, anywhere - anytime. Examples of Print Anywhere™:Print the document you forgot to bring along Print the urgent fax from your inbox that you were expectingPrint presentations at the location you are presenting (different office, different department)Print your E-Tickets at any location (hotel lobby, airport, supermarket)No additional server software, hardware or any other components are required.No upgrades of the MFP or service contracts need to be purchased. UDOCX will always run its latest version.Advantages:Secure and confidential printingAlternative to follow me printingLocation-independency; MFP connected, print is possibleEffective use of MFP and related print costTime independency printingComply with GreenScan/Store toScan your documents on any multifunctional and securely store them directly to:Generic SharePoint destinations SharePoint Online destinationsUser-specific-defined SharePoint destinationsPersonal MS Outlook Draft folder AdvantagesEase-of-use, predefined destinations on displayAll MFP’s user display configurations based on existing user propertiesKnown user delivers secure and confidential scanningNo user input mistakesCompliance, User can only do what they are allowed to doOptimized use of SharePoint or Office365Mail toScan and mail directly as if working from your desktop, browse contacts Email documents from any multifunctional as if sending emails from your desktop. Eliminate anonymous sending of documents from the MFPDocuments are sent as if from your personal mailboxReal-time access to your Outlook contactsNo retyping of email address neededMail is stored in personal ‘Sent Items’ folderNon delivery notification in personal inboxAdvantagesTraceable document transfer from the MFP Transparency on MFP user and usagesEasy and fast access to mail addresses, no mistakesEnd user efficiency and productivitySave on courier costsFax toFax simply and securely from you MFP to specified numbersExamplesSecurely send documents as faxes from any MFP in your organizationEasily retrieve your sent fax as proof of transactionLocation-independency: Fax Anywhere™Secure and compliant faxing as all transactions are logged and fax messages are archivedImmediate electronic notifications on deliveryImmediate store of incoming faxes in mailbox or SharePointRemove classical fax machines and fax linesEco-friendly: Save paper, toner and energy.Centrally track & trace all fax communicationsFax Out: Send fax messages and receive a notification in your mailboxEasily browse through your personal outlook address book for fax numbersSelect custom cover sheets and add messages to your fax messageFax your documents to one or more recipientsFax In:Receive faxes in defined mailboxesReceive faxes in defined SharePoint foldersFax numbers provided UDOCX supports compliancy and eliminates the possibility of anonymous transfer of documents from the MFP as all transactions are traceable. You receive delivery notifications and a copy of all fax messages into your mailbox. All received fax messages are securely archived online.
UDOCX Services specifics and differentiators:1.Browser Based, no additional software or knowledge neededUnless others, UDOCX uses the browser on the MFP to deliver these services (email, scan, fax print) , avoiding installation and maintenance of additional software or hardware on the MFP or on local servers2.Broad, up to date functionality and feature set to individual MFPs or to all MFPs ExtensiveUDOCX services (more complex services) can therefore be allocated to specific MFP’s and to on premise or Cloud based office environments (like Microsoft Office365) in a pay as you go model3.Secure and ease of useUsers face a single intuitive (browser) display and can securely scan, email, store, print and fax. Anonymous transfer of documents is avoided by automated authentication of MFP users against their office systems4.Easy, fault free filing and easy retrievalAccess to Personal Contacts and predefined filing locations guarantees fault free and easy sending of digitized documents are stored (automatically) in predefined SharePoint folders. Incoming faxes are OCR’ed and delivered in SharePoint easy to retrieve (find back) documents
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