J. Gary Moody has 18 years of experience in management, personal lending, real estate lending, and insurance sales. He has a strong track record of building loyalty through excellent customer service and developing exceptional staff. He is skilled at overseeing daily operations, identifying cross-sell opportunities, and consistently achieving growth and profitability goals.

1. J. GARY MOODY
1825 Mark Drive, Sparta IL 62286 | C: 618-925-7080 | jgmoody1969@gmail.com
SUMMARY
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Highly organized with 18 years in management, personal lending, conventional real estate
lending and term insurance sales. Efficiently builds loyalty and long-term relationships with
customers. Skilled in developing and grooming exceptional personnel with a strong focus on staff
relations and teamwork.
HIGHLIGHTS
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* Highly Motivated, Self Starter * Professional, Detail-Oriented
* Excellent Work Ethic * Excellent Time Management Skills
* Dependable, Seasoned Manager * Excellent Customer Service Skills
* Staff Leadership and Development * Safe Act of 2008 Certification
* Finance and Economics background * Proficient with computer based programs
EXPERIENCE
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05/2007 to Branch Manager
07/2015 Springleaf Financial Services, Inc. fka American General Finance, Inc. - Marion, IL
* Oversaw and guided daily operations of a successful personal lending office with net
receivables of $4+ million and approximately 830+ accounts.
* Offering and underwriting of personal loans, automobile financing & conventional real estate
mortgage financing personally generating approximately $100k in volume on average each
month.
* Offered and sold term Life, Health and Casualty insurances.
* Identified Cross-Sell Opportunities.
* Serviced existing accounts and generated new accounts.
* Performed Business Development maintaining a network of loan referral sources from existing
customers, outside dealers such as automobile dealers, motorcycle and ATV dealers, home
improvement contractors and other local lenders.
* Performed excellent customer service.
* Monitored risk in the portfolio of existing clients and performed inside and outside collections
activities.
* Managed a staff of 4 individuals including myself.
* Actively recruited and oversaw training for all branch employees.
* Handled disciplinary actions when necessary.
* Implemented annual performance appraisals for all branch staff.
* Maintained 100% compliance with internal and external compliance audits.
* Maintained confidentiality of all corporate and customer records and information.
* Maintained consistent growth of the branch portfolio while keeping delinquency at acceptable
levels.
* Provided consistent net operating income of 12%-15% yearly.
* Prepared and analyzed all internal branch monitoring reports within time deadlines and
communicated regularly with upper management.
* Maintained timely continuing education of insurance license and Safe Act certification.
* Complied with regulatory requirements and training including Bank Secrecy Act, Anti-Money
Laundering, OFAC, USA Patriot Act, Privacy Act, Community Reinvestment Act, FHA/HUD,
ECOA, EEOA, Graham-Leach-Bliley Act, FCRA, Wage and Hour compliance, FMLA etc.

2. EXPERIENCE Cont.
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05/2005 to Branch Manager
05/2007 American General Finance, Inc. - Harrisburg, IL
* Same activities as above.
* Turned the office around after taking over from previous manager.
* Reduced branch delinquency percent to one of the lowest in the division.
* Consistently achieved one of the highest net operating income percentages in the division.
10/1997 to Assistant Manager / Financial Representative
05/2005 American General Finance, Inc. - Marion, IL
* Promoted agency products to customers in person, on the telephone and in writing.
* Offered and sold insurance products.
* Solicited and underwrote personal and real estate mortgage loans.
* Serviced existing dealers and customers while actively sourcing new dealers and customers to
offer agency products to.
* Relief managed when needed when the manager was away.
* Supervised staff as necessary.
* Performed all collections activities including field calls, repossessions, litigation preparation and
wage assignments. Prepared all necessary documents for day to day business.
08/1996 to Shipping and Receiving Specialist
09/1997 Gilster-Mary Lee Corporation - Chester, IL
* Coordinated and supervised day to day shipping and receiving of raw production materials and
finished product.
* Maintained records and time schedules.
* Organized and performed inventory controls.
* Tow Motor Operator.
EDUCATION
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06/1994 to Masters of Business Administration
08/1996 Southern Illinois University - Carbondale, IL 62901
08/1988 to Bachelor of Science: Finance and Business Economics
12/1993 Southern Illinois University - Carbondale, IL 62901
08/1984 to General Studies
06/1988 Sparta Community High School - Sparta, IL 62286
CERTIFICATIONS
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State of Illinois Insurance Producer License
License # 2165296; Licensed to sell Life, Health & Casualty Insurance.
March / 1998. Expires December / 2016.
NMLS of 2008 Certified; Illinois Residential Mortgage Loan Originator License
License # 218977
State of Illinois Notary Public
Commission # 631499
August / 2005 - September / 2013
Certificate in Model-Netics
Main Event Management Corporation
April / 2007