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SXSW INTERACTIVE 2016
Your Mobile RFP Sucks,
Let’s Fix It!
FREYA ZAHEER
General Manager
Sakara Life
Meet the Panel
D. KATE FORBES
VP eCommerce Digital
Experiences & Operations
Belk
MATTHEW KNUTI
Director of Strategy
Fuzz
FABIOLA CARCAMO
VP Mobile Product
Priceline.com
Agenda
• Meet the Panel
• Each will share their top RFP
nightmare
• The RFP Process
• Anatomy of a Mobile RFP
• Diagnose what sucks
• Reveal surprising strengths!
• Discussion Topics
• Q&A
Topics for Discussion
• Hybrid, Platforms, Frameworks or Native?
• When to constrain the mobile technology
approach and why?
• Describing technical requirements and
providing documentation
• Leading an effective response evaluation
process
• Offshore vs. Onshore
• Too little detail vs. too much: how to strike
a balance
• MVP vs. long-term planning
• Identifying & evaluating mobile vendors
• Portfolio, app ratings, references, head-
count…
• 3 mistakes we’ve each made, and how to
fix them
• 5 often-missed questions you must ask
• Early Roadmapping
• Android & iOS? Tablet? Wearable?
Every possible social login? What you
need to decide now
• RFI: What’s the purpose? When is it
needed?
• Timing: When should you engage a
mobile vendor in your product lifecycle?
• How to talk about budget
• What to do when:
• You have an app that needs fixing
• You have some in-house resources, but
not enough
• Your APIs aren’t quite ready
• Mobile surprises for those with web-only
experience

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SXSW Interactive 2016: Your Mobile RFP Sucks

  • 1. SXSW INTERACTIVE 2016 Your Mobile RFP Sucks, Let’s Fix It!
  • 2. FREYA ZAHEER General Manager Sakara Life Meet the Panel D. KATE FORBES VP eCommerce Digital Experiences & Operations Belk MATTHEW KNUTI Director of Strategy Fuzz FABIOLA CARCAMO VP Mobile Product Priceline.com
  • 3. Agenda • Meet the Panel • Each will share their top RFP nightmare • The RFP Process • Anatomy of a Mobile RFP • Diagnose what sucks • Reveal surprising strengths! • Discussion Topics • Q&A
  • 4. Topics for Discussion • Hybrid, Platforms, Frameworks or Native? • When to constrain the mobile technology approach and why? • Describing technical requirements and providing documentation • Leading an effective response evaluation process • Offshore vs. Onshore • Too little detail vs. too much: how to strike a balance • MVP vs. long-term planning • Identifying & evaluating mobile vendors • Portfolio, app ratings, references, head- count… • 3 mistakes we’ve each made, and how to fix them • 5 often-missed questions you must ask • Early Roadmapping • Android & iOS? Tablet? Wearable? Every possible social login? What you need to decide now • RFI: What’s the purpose? When is it needed? • Timing: When should you engage a mobile vendor in your product lifecycle? • How to talk about budget • What to do when: • You have an app that needs fixing • You have some in-house resources, but not enough • Your APIs aren’t quite ready • Mobile surprises for those with web-only experience