The document provides an overview of software testing fundamentals including definitions of testing, why testing is necessary, quality versus testing, general testing vocabulary, testing objectives, and general testing principles. It defines software testing as verifying and validating that software meets requirements, works as expected, and discusses how testing is needed because humans make mistakes and software errors can have expensive and dangerous consequences. The document also provides definitions of quality, contrasts popular versus technical views of quality, and outlines key aspects of quality like functionality, reliability, and value.
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This is the first section of six parts to cover what you need to learn about ISTQB foundations exam. Broken down into pieces and examples to pass. Check out more on my blog: https://www.rogeriodasilva.com/
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This is the first section of six parts to cover what you need to learn about ISTQB foundations exam. Broken down into pieces and examples to pass. Check out more on my blog: https://www.rogeriodasilva.com/
In this chapter, we will introduce you to the fundamentals of testing: why testing is needed; its limitations, objectives and purpose; the principles behind testing; the process that testers follow; and some of the psychological factors that testers must consider in their work. By reading this chapter you'll gain an understanding of the fundamentals of testing and be able to describe those fundamentals.
What is testing?
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In this chapter, we will introduce you to the fundamentals of testing: why testing is needed; its limitations, objectives and purpose; the principles behind testing; the process that testers follow; and some of the psychological factors that testers must consider in their work. By reading this chapter you'll gain an understanding of the fundamentals of testing and be able to describe those fundamentals.
What is testing?
“An empirical, technical investigation conducted to provide stakeholders with information about the quality of the product under test.”
- Cem Kaner
Organizational responsibilities and test automationvineeta vineeta
the responsibilities and roles of the members of an organization during the software testing and development phase moreover, the test automation and its techniques with the need of doing test automation is discussed in the presentation
In this Quality Assurance Training session, you will learn about Types of Testing , Test Strategy and Planning, and Test Estimation Techniques. Topic covered in this session are:
• Types of Testing
• Test Strategy and Planning,
• and Test Estimation Techniques
For more information, about this quality assurance training, visit this link: https://www.mindsmapped.com/courses/quality-assurance/software-testing-training-with-hands-on-project-on-e-commerce-application/
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2. Content
• What is Testing?
• Why is Testing Necessary?
• Quality vs Testing
• Testing General Vocabulary
• Testing Objectives
• General Testing Principles
• Test Process
3. Most people have an experience with software that did not work as
expected. Software that does not work correctly can lead to many
problems, including:
• Loss of Money
• Time
• Business Reputation
• Injury or Death
“Software testing is a way to assess the quality of the software and to
reduce the risk of software failure in operation.”
What is TESTING?
4. • 1979: Software testing is a process of executing a program or
application with the intent of finding the errors.
• 1983: Testing is an activity that measures the Software Quality.
• 2002: Testing is a concurrent lifecycle process of engineering, using
and maintaining testware in order to measure and improve quality of
software being tested.
What is TESTING?
5. Modern Definition:
The process of verifying and validating that a software program,
application or product:
• Meets the business and technical requirements.
• Works as expected.
What is TESTING?
6. Software Testing is necessary because we all make mistakes. Some of
those mistakes are unimportant, but some of them are expensive and
dangerous.
“We need to check everything and anything we produce because things
can always go wrong – humans make mistakes all the time.”
Why is Testing Necessary?
7. Quality VS Testing
“Quality software is reasonably bug or defect free, delivered on
time and within budget, meets requirements and expectations, and
is maintainable.”
ISO Definition of Quality :
ISO 8402-1986 standard defines quality as:
“the totality of features and characteristics of a product or service that
bears its ability to satisfy stated or implied needs.”
17. Cognition in Testing
Cognitive QA connects quality to desired business outcomes; minimizing risk and rapidly delivering high quality
software and products to market with optimal cost savings for an enhanced customer experience and a stronger
brand reputation
18. Quality VS Testing
Key Aspects of Quality:
• Good design – looks and style
• Good functionality – it does the job well
• Reliable – acceptable level of breakdowns or failure
• Consistent
• Durable – lasts as long as it should
• Good after sales service
• Value for money
20. Quality VS Testing
Two Views of Quality Definition
• Popular View: Quality is directly related to CLASS.
• Technical View: To meets Customer Level of Satisfaction within Time
Budget and Scope.
24. General Testing Terms
“A human being can make an error (mistake),
which produces a defect(fault, bug) in the
program, code or in a document. If a defect in
code is executed, the system may fail to do what
is should do (or do something it shouldn’t),
causing a failure.”
Defects in software, systems or documents may result in failures, but not all defects do so.
25. General Testing Principle
1. Testing shows the presence of defects, not their absence
2. Exhaustive testing is impossible
3. Early testing saves time and money
4. Defects cluster together
5. Beware of the pesticide paradox
6. Testing is context dependent
7. Absence-of-errors is a fallacy
26. Numbers of testing principles have been suggested over the past 50 years and offer general
guidelines common for all testing.
1. Testing shows the presence of defects, not their absence:
Testing can show that defects are present but cannot prove that there are no defects. Testing
reduces the probability of undiscovered defects remaining in the software but, even if no defects are
found, testing is not a proof of correctness.
2. Exhaustive testing is impossible
Testing everything (all combinations of inputs and preconditions) is not feasible except for trivial
cases. Rather than attempting to test exhaustively, risk analysis, test techniques, and priorities
should be used to focus test efforts.
3. Early testing saves time and money
To find defects early, both static and dynamic test activities should be started as early as possible in
the software development lifecycle. Early testing is sometimes referred to as shift left. Testing early
in the software development lifecycle helps reduce or eliminate costly changes.
Seven Testing Principles
27. 4. Defects cluster together
A small number of modules usually contains most of the defects discovered during pre-release
testing or is responsible for most of the operational failures. Predicted defect clusters, and the
actual observed defect clusters in test or operation, are an important input into a risk analysis used
to focus the test effort (as mentioned in principle 2).
5. Beware of the pesticide paradox
If the same tests are repeated over and over again, eventually these tests no longer find any new
defects. To detect new defects, existing tests and test data may need changing, and new tests
may need to be written. (Tests are no longer effective at finding defects, just as pesticides are no
longer effective at killing insects after a while.) In some cases, such as automated regression
testing, the pesticide paradox has a beneficial outcome, which is the relatively low number of
regression defects.
Seven Testing Principles
28. Testing Objectives
• To evaluate work products such as requirements, user stories, design, and code.
• To verify whether all specified requirements have been fulfilled.
• To validate whether the test object is completed and works as the users/stakeholders
expect.
• To build confidence in the level of quality of the test object.
• To prevent defects.
• To find failures and defects.
• To reduce the level of risk of inadequate software quality (undetected failures in operation).
• To comply with contractual, legal, or regulatory requirements or standards.
• To provide sufficient information to stakeholders to allow them to make informed decisions,
especially regarding the level of quality of the test object.
29. ✔ Test Process: The set of interrelated activities comprising of test planning, test monitoring and control, test
analysis, test design, test implementation, test execution, and test completion.
✔ Test Policy: A high-level document describing the principles, approach and major objectives of the
organization regarding testing.
✔ Test Strategy: Documentation that expresses the generic requirements for testing one or more projects,
providing detail on how testing is to be performed, and is aligned with the test policy.
✔ Test Approach: The implementation of the test strategy for a specific project.
✔ Test Plan: Documentation describing the test objectives to be achieved and the means and the schedule for
achieving them, organized to coordinate testing activities.
✔ Test Estimation: The calculated approximation of a result related to various aspects of testing (e.g., effort
spent, completion date, costs involved, number of test cases, etc.).
Testing Vocabs
30. ✔ Test Design: The activity of deriving and specifying test cases from test conditions.
✔ Test Basis: The body of knowledge used as the basis for test analysis and design.
✔ Test Condition: A feature, piece of functionality, or anything that you intend to verify.
✔ Test Analysis: The activity that identifies test conditions by analyzing the test basis.
✔ Test Cases: A set of preconditions, inputs, actions, expected results and postconditions, based on test
conditions.
✔ Test Script: A sequence of instructions for the execution of a test (Automated Code).
✔ Test Procedure: A sequence of test cases in execution order, and any associated actions that may be
required to set up the initial preconditions and any wrap up activities post execution.
✔ Test Suite: A set of test cases or test procedures to be executed in a specific test cycle.
✔ Test Data: Data created or selected to satisfy the execution preconditions and inputs to execute one or
more test cases.
Testing Vocabs
31. ✔Test Object: The component or system to be tested.
✔Test Item: A part of a test object used in the test process.
✔Test Objective: A reason or purpose for designing and executing a test.
✔Test Oracle: A source to determine expected results to compare with the actual result of
the system under test.
✔Test Automation: The use of software/script to perform or support test activities.
✔ Test Environment: An environment containing hardware, instrumentation, simulators,
software tools, and other support elements needed to conduct a test.
Testing Vocabs
32. ✔ Testware: Work products produced during the test process for use.
✔ Test Input: The data received from an external source by the test object during test execution. The
external source can be hardware, software or human.
✔ Test Implementation: The activity that prepares the testware for test execution based on test
analysis and design.
✔ Test Execution: The process of running a test on the component or system under test, producing
actual result(s).
✔ Test Harness: A test environment comprised of stubs and drivers needed to execute a test.
✔ Test Progress Report: A test report produced at regular intervals about the progress of test activities
against a baseline, risks, and alternatives requiring a decision. and/or times, and
interdependencies.
✔ Test Summary Report: A test report that provides an evaluation of the corresponding test items
against exit criteria.
Testing Vocabs
33. Test Oracle
Test Basis 🡪 Test Condition 🡪 Test Case 🡪 Test Procedure 🡪 Test Implement 🡪 Test Execution 🡪
Test Progress Report 🡪 Test Summary Report
Test Analysis Test Design
Test SUITE = Test Procedure + Test Case
Testing Vocabs
34. Test Process
A test process consists of the following main groups of activities:
1. Test Planning
2. Test Monitoring and Control
3. Test Analysis
4. Test Design
5. Test Implementation
6. Test Execution
7. Test Completion
Group 🡪 Activities 🡪 Sub Activities 🡪 Tasks (which would vary from one project or
release to another)
35. Test Process
Test Planning:
• To determine the scope and risks.
• To Identify the objectives of testing.
• To determine the test approach.
• To implement the test policy and/or the test strategy.
• To determine the required test resources like people, test environments, PCs, etc.
• To schedule test analysis, test design, test implementation, execution & evaluation.
• To determine the Entry and Exit criteria
ARTIFACT | WORK PRODUCT: TEST PLAN DOCUMENT
36. Test Process
Test Monitoring and Control:
• Test monitoring involves the on-going comparison of actual progress against the test plan.
• Test control involves taking actions necessary to meet the objectives of the test plan.
• Test monitoring and control are supported by the evaluation of exit criteria.
• Checking test results and logs against specified coverage criteria
• Assessing the level of component or system quality based on test results and logs
• Determining if more tests are needed.
• Test progress against the plan is communicated to stakeholders in test progress reports,
including deviations from the plan and information to support any decision to stop testing.
37. Test Process
Test Analysis:
• Determines “what to test”.
• Analyze Test Basis to defining and prioritizing test conditions for each feature considering
functional, non-functional, and structural characteristics, other business and technical factors,
and levels of risks
• Identifying features and sets of features to be tested
• Capturing traceability between test basis and the associated test conditions
• Test analysis may also result in the discovery and reporting of defects in the test basis.
38. Test Process
Test Design:
• Test design answers the question “how to test?”
• Test conditions are elaborated into high-level test cases, sets of high-level test cases,
and other Testware.
• Designing and prioritizing test cases and sets of test cases
• Identifying necessary test data to support test conditions and test cases
• Designing the test environment and identifying any required infrastructure and tools
• Capturing bi-directional traceability between the test basis, test conditions, test cases.
39. Test Process
Test Implementation:
• Answers the question “do we now have everything in place to run the tests?”
• Implementation of testware necessary for test execution.
• Implementation of Test Procedures and Test Suites.
• Creation of automated Test Scripts.
• Prioritize and Schedule Test Suite for Test execution.
• Setup the test environment and verifying that required things has been set up correctly.
• Preparing test data and ensuring it is properly loaded in the test environment.
• Verifying and updating traceability between the test basis, test conditions, test cases, test
procedures, and test suites.
40. Test Process
Test Execution
• Test suites are run in accordance with the test execution schedule.
• Recording the IDs and versions of the test item(s) or test object, test tool(s), and testware.
• Executing tests either manually or by using test execution tools
• Comparing actual results with expected results
• Analyzing anomalies to establish their likely causes.
• Reporting defects based on the failures observed.
• Logging the outcome of test execution (e.g., pass, fail, blocked).
• Re-execute test activities (Confirmation Testing, and/or Regression Testing).
41. Test Process
Test Completion:
• Test completion activities collect data from completed test activities.
• Test completion activities occur at project milestones.
• Checking whether all defect reports are closed.
• Creating a Test Summary Report to be communicated to stakeholders.
• Finalizing and archiving the test environment, the test data, the test infrastructure for later reuse.
• Handing over the testware to the maintenance teams, other project teams, and/or other
stakeholders who could benefit from its use
• Analyzing lessons learned from the completed test activities to determine changes needed for
future iterations, releases, and projects
• Using the information gathered to improve test process maturity
42. Cost of
Quality
Cost of
Conformance
(Good Quality)
Prevention Cost
(build a quality product)
Training QC staff
Document the process
Testing Equipment
Time required to do it right
Appraisal Cost
(assess a quality product)
Running the Test
Destructive Testing Loss
Inspecting Deliverables
Cost of Non
Conformance
(Bad Quality)
Internal Failure
Cost
(failure found by the project)
Rework
Scrap
External Failure Cost
(failure found by customer)
Liabilities, Law Suites, Product recalls
Warranty Work
Lost Business or Credibility
Money spent during the project
to avoid failures
Money spent during and after the
project because of failures
Prevention Cost
(build a quality product)
Appraisal Cost
(assess a quality product)