Go digital with GetOnCRM Solutions and redefine manufacturing success! Boost sales, customer satisfaction, and innovation with our advanced digital tools. Advance your business to industry leadership!
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
From Sales to Support, Go Digital: Win in the Manufacturing
1. Win in the
Manufacturing
Empower Your Sales and
Field Teams
Mobile Productivity
Arm your sales with mobile applications that
enable them to manage tasks efficiently
while on the move.
Highlight
Sales reps log an average of three activities
per day, enhancing transparency and
accountability in the field.
Automate for Operational
Excellence
Process Automation
Transform sales and customer service with
automation, reducing manual tasks and
focusing on strategic customer interactions.
Outcome
Achieve a remarkable 90% improvement in
first response times to customer inquiries.
Enhance Customer Experiences
Omni-Channel Customer
Engagement
Craft personalized customer journeys across
all touchpoints, ensuring a seamless and
engaging experience.
Impact
Boost first-call resolution rates from 75% to
an impressive 93%.
Customer Support with
Unified Views
Service Cloud Integration
Leverage a unified service cloud to provide a
comprehensive view of customer
interactions, streamlining support and
enhancing resolution efficiency.
Key Stat
Process tens of thousands of calls monthly,
significantly improving service delivery.
Enable Contractors with
State-of-the-Art Tools
Contractor Empowerment Apps
Deploy apps specifically designed for
contractors, providing them with instant
access to product recommendations, sales
quotes, and customer data.
App downloads empower contractors to
excel in their roles and improve customer
satisfaction.
Grow Your Influencer Network
Efficient Influencer Management
Streamline the onboarding of influencers and
the management of workshops, reducing
administrative burdens and fostering
community engagement.
A 10% increase in influencer enrollments and
a 50% rise in applications to conduct
workshops.
Drive Innovation Through
Customer Insights
Data-Driven Product Development
Utilize insights from customer trials and
feedback to inform product innovation,
ensuring offerings meet market needs and
preferences.
Innovation Boost
Leverage Service Cloud data to refine
product designs, enhancing performance
and customer satisfaction.
Triple Contractor Engagement
Comprehensive Contractor Support
Implement apps that not only facilitate job
management but also offer training and best
practices, significantly increasing contractor
engagement and loyalty.
Result
A threefold increase in contractor
engagement, strengthening the ecosystem
and driving business growth.
Digital Transformation: Your
Path to Industry Leadership
Strategic Digital Adoption
Embrace a suite of digital tools and
platforms to revolutionize your operations,
from sales and customer service to product
innovation and contractor management.
The Goal
Position your business as a leader in the
chemical industry, known for its innovative
approach to customer satisfaction,
operational efficiency, and market
responsiveness.
Adopt Digital Innovations and Set New Standards in the Manufacturing
Industry with GetOnCRM Solutions expertise!
This infographic is created by:
GetOnCRM
To know about us visit:
getoncrm.com
/GetonCRM
/company/getoncrm-solutions
@getoncrm
/getoncrm_solutions
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RIDGE CONSULTING
Partner
9/10
Customer Satisfaction
80%
Salesforce Certified Team
75+
Number Of Projects