SlideShare a Scribd company logo
JCI Mission:
“To provide development opportunities that empower
young people to create positive change.”
From Delegating
to Empowering
A JCIEK One-Hour
Training Course
www.jci.cc
Glasses
www.jci.cc
Course’s purpose
• At the end of this course participants will
have:
• 1) learned the empowerment is absolute
necessary for a team to perform
effectively; and
• 2) How to empower your teammates in
your team
www.jci.cc
Activity 1
www.jci.cc
Airplanes’ Game
www.jci.cc
Definition
Empowerment: sharing varying degrees
of power with lower-level employees to
better serve the customer.
www.jci.cc
www.jci.cc
www.jci.cc
Because you believe…
www.jci.cc
Complications
• Lack of trust
• Loss of control
• Fear of loss of position
www.jci.cc
Resistance
• Empowerment entails more than assigning
a task
www.jci.cc
Benefits
 Improved member satisfaction.
 By being shared, organizational power
can grow.
 Members to perform better.
 Increases trust in the organization.
 Reduces Turnover rates.
www.jci.cc
Video
www.jci.cc
www.jci.cc
Statistics
Motorola
Estimated $30 return on every $1 spent on
employees
Of the 40 best companies to work for,
according to the Graziadio Business
Report, only in six did employee
empowerment not play a key role in their
success (Pepperdine University)
www.jci.cc
Statistics (Cont.)
www.jci.cc
Statistics (Cont.)
www.jci.cc
Statistics (Cont.)
www.jci.cc
Maslow’s Hierarchy of Needs
Physiological needs
Safety needs
Social needs
Esteem
needs
Self-
actualization
needs
www.jci.cc
Empowerment Process
Determining the skill level of the employee
Providing for employee training as needed
Coaching tasks with which the employee has
some skills but is lacking experience or
motivation
Supporting tasks where the employee knows
what to do but is still lacking confidence in their
abilities
Delegating tasks where the employee is
motivated and fully capable.
www.jci.cc
Five Keys to Empowerment
• Delegate responsibility, not work.
• Let members take turns running meetings
• When delegating, don’t ask questions like,
“Do you understand?”
• Keep a “delegation diary”
• Establish “routine checkups.”
www.jci.cc
Case Study 1
• A Board member (supervising officer) was
empowered to find out a member to be
Project Chairman.
• President wants to know the process…
www.jci.cc
TIPS
• Hot Button
• Being part of a team is not a natural human
function
• Philip Crosby
www.jci.cc
Case Study 2
• A new member was empowered to be a
project chairman.
• President having some new idea
• Requesting OC members to follow these
idea.
www.jci.cc
TIPS
• Situational Leadership
www.jci.cc
Case Study 3
• Empowered board members making
decision in a board meeting for a motion
without enough background information &
discussing time.
www.jci.cc
TIPS
www.jci.cc
A Message
“Build a better world” said God.
And I answered, “How? The world is such a
vast place. And so complicated now, I’m so
small and useless; There’s nothing I can
do.”
But God, in all his wisdom said,
“Just build a better you.”
www.jci.cc
QUESTIONS?

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