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From 0 to product:
a decision-driven path to success
Alvaro Moya
Tech consultant, CTO
Starting point
1. B2B2C insurtech running, +3M customers in 12 different countries
2. No internal IT knowledge
3. No IT team
4. No code
5. No documentation
6. Our assets: an *.sql dump
The challenge
Team Product Constraints
Planning
Hiring
Getting knowledge
Defining architecture
MVP
Migration
Growing the team
Product refinement
Jan 2018
Dec 2018
Jun 2019
Hiring
Agency or not?
Agency
1. Deadlines
2. No IT recruiters
3. No brand recognition
Always leverage your network!
Which agency?
We worked with Robert Walters
1. Proven track record
2. How they treat the position
3. How they treat candidates
PHP + reactJS
1. Talent availability
2. Personal knowledge
Programming language?
Junior vs Senior
Senior
1. Experience designing and building from scratch
2. Leading teams
Local
1. Complex project
2. Long-term vision, evolving roles
3. Communication issues
Local vs Offshore
Getting knowledge
Who to ask?
Users
Managers
Outsurced agency
What to ask?
1. 3 main tasks you perform
2. 3 biggest pains
3. One wish
4. Content created, and where to find it
What to ask?
1. 3 main tasks you perform
2. 3 biggest pains
3. One wish
4. Content created, and where to find it
Tools to collect knowledge
X-Mind
Draw.io
Confluence
Office365
Tools to collect knowledge
X-Mind
Draw.io
Confluence
Office365
Defining architecture
What to build?
1. What you need
a. Goals now
b. Goals in 3 years
2. What you can
a. Identify boundaries
b. Prioritise
How to build it?
Lean mindset, iterative improvement
Focus on top priorities and pains
How to build it?
Technical approach?
Define product goals: Scalable, maintainable, robust, modular, tech independent
AWS ecosystem: ECS, RDS, S3...
Microsevices, PHP 7, AMQP, TDD, DDD
Don't reinvent the wheel: Auth0, Stripe, Bootstrap, React table, api platform ...
MVP
In-house vs Outsource
Hybrid
1. In house team put focus on core product
2. Outsourcing:
a. Non-core functions
b. One-time jobs
c. Low value tasks
d. Peaks of workload
In-house vs Outsource
Migration
What to onboard first? Old vs new
New content first
1. Don't duplicate efforts
2. Less volume = Less risk
BUT we should have migrated after that validation
How to do the migration?
1. Define stages
By partner
2. Define steps
First do them manually, then document and automate them
3. Outsource repetitive process
Choosing the right partner is key
Growing the team
Which roles to hire next?
Product Owner (PO)
IT Support
Quality Assurance (QA)
Backend
How to organize a bigger team?
Squads
Split by scope
PO QA
2 Backend 1 Frontend
Team Lead
(Backend)
2 Backend 1 Frontend
Team Lead
(Backend)
Features Programs
Product refinement
Business Intelligence tool
Sisense
1. Great integration support and tutorials
2. Easy to prepare and update powerful dashboards
3. Easy to setup roles, permissions and data scope
4. Expensive and resources-intensive
What to do first?
Prioritise!
1. Train the whole company
2. Involve all the relevant stakeholders
3. Set clear communication guidelines
4. Learn to say No
Conclusions
Conclusions
CTO role is alive
Empower your team
Focus on value
Prioritisation is a global effort
Sorry but “It depends”
Jonathan Blow - preventing collapse of civilizations
bit.ly/prevcollapse
Thanks to @javisantana
GRACIAS!
alvaro.tech
Q&A
Psst! We are hiring the best @ wefoxgroup.com/careers/
2 minutes to give back?
bit.ly/CTOsurvey2020

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From 0 to product, a decision driven path to success